PA & Member Services Officer

Job Title: PA & Member Services Officer Posting Start Date: 30/06/2026 Posting End Date: 22/07/2026 Department: Town Clerk's Office Location: Guildhall Level of DBS required for this role: None required Level of vetting required?: No security vetting is required Is this a politically restricted post?: Yes Does this post require a Baseline Personnel Security Standard (BPSS) check?: No

Salary:  £44,110 - £49,140 

Contractual Hours: 35 hours per week

Hours of Work/Work Pattern: Monday to Friday, 9:15am – 5:00pm with a 45-minute unpaid lunch break

Basis: Full -Time, Permanent

Workplace category: Hybrid

Workplace role categories describe our approach to workplace attendance.

Attachments: Job Description and Person Specification

Summary of Terms and Conditions of Employment

We are the City of Dedication To Excellence 

Personal Assistant and Member Services Officer 

City of London Corporation

The City of London Corporation is the City of opportunities, diversity, social impact and commercial influence. Our work touches lives not just in the Square Mile or even in London, but across the UK and beyond. The work we do is a catalyst for economic and social progress and you could play an important part. 

As one of three Personal Assistant and Member Services Officers, you’ll provide wide-ranging, proactive support to Members of the City of London Corporation, with a particular focus on Member Services activities. 

You’ll lead on our ongoing Member Learning & Development programme, enabling Members to do the best possible job for local residents, businesses and visitors. In line with the Member Learning and Development Strategy 2025-2029, this includes identifying essential, recommended and requested training needs, monitoring participation and ensuring that the Programme achieves value for money. 

You’ll also act as a seconder to officers supporting our Standards regime, helping to arrange meetings, circulate information and be a first point of contact.

Supporting the above will include clerking the dedicated Member Development & Standards Sub-Committee, for which you will prepare reports, agendas and minutes and provide governance advice.

You’ll work to administer, implement and develop Member privileges polices, such as the Member Allowance Scheme or the Member Transport Policy, helping to manage these at a day to day level as well as working to amend or establish new policies where necessary.

You will also support your PA and Member Services Officer colleagues in providing personal assistance, administrative and diary management support to senior elected Members of the Court of Common Council where required.

We are looking for a candidate who has demonstrable experience in the creation, delivery and administration of learning and development programmes or similar within a comparable setting. We’re looking for someone who is highly organised yet flexible, with plenty of initiative and the ability to work autonomously. Your IT skills span the Microsoft Office suite and other administrative systems. Crucially, you’re an excellent communicator – whether producing minutes, briefings and correspondence, or liaising with, advising and inspiring confidence in senior people from a range of backgrounds.  

When it comes to valuing our people, we have one key goal: to be an excellent employer. We offer a wide range of development opportunities in this most diverse and challenging of organisations. In addition to a competitive salary and membership of the excellent Local Government Pension Scheme, you can look forward to an all-round package of life-improving benefits and offers – from interest-free season ticket and bicycle loans, to discounts on health and wellbeing, arts and culture. 

Closing date:23:59pm on 22 July 2026

Interviewswill be held on W/c 27 July 2026

To apply online please click the Apply online button below.

Alternatively, please contact 020 7332 3978 (24 hr answerphone) quoting reference number OOTC1163if you experience any difficulties. A minicom service for the hearing impaired is available on 020 7332 3732.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

We reserve the right to close the advert earlier should we receive a high number of applications.

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

For more information on our categories for workplace attendance, please view our guide here.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs.