Paralegal, HEO, Perm, Liverpool/Newport

Job summary

• Are you a great researcher, interested in new areas of law?
• Are you able to explain complex information in a simple way?
• Are you a problem-solver with strong analytical skills?

The Charity Commission is creating an exciting new post for a paralegal to join the Knowledge Management team, reporting to the Knowledge Management and Business Process Design Lead.

You will play a key role providing support to the Head of the Knowledge Management team, as well as to lawyers and accountants reviewing, redesigning, developing and maintaining the Commission’s internal operational and other guidance. You will also support effective knowledge management for the legal and accountancy teams, maintaining internal know how and supporting the provision of learning and development for all legal and accountancy teams and the directorate as a whole. You will also provide ad hoc support to individual lawyers on cases or legal policy matters as required.

Job description

The Legal Directorate has 25 lawyers, split into five teams: Legal Policy, Charitable Status, Compliance and Enforcement, Permissions and Information law, and Litigation. The teams operate as a tight peer group, guiding and supporting each other within teams and also across the teams where their different disciplines overlap. The Knowledge Management Team sits within Legal Policy and supports the legal, accountancy and casework teams with knowledge management.
Job purpose:

The Charity Commission is creating an exciting new post for a paralegal to join the Knowledge Management team, reporting to the Knowledge Management and Business Process Design Lead.

You will play a key role providing support to the Head of the Knowledge Management team, as well as to lawyers and accountants reviewing, redesigning, developing and maintaining the Commission’s internal operational and other guidance. You will also support effective knowledge management for the legal and accountancy teams, maintaining internal know how and supporting the provision of learning and development for all legal and accountancy teams and the directorate as a whole. You will also provide ad hoc support to individual lawyers on cases or legal policy matters as required.

Key responsibilities:

• Supporting qualified lawyers and accountants and the Head of Knowledge Management reviewing, redesigning, developing and maintaining the Commission’s internal operational and other guidance.
• Keeping the knowledge management for the legal and accountancy teams up to date and maintaining internal know how.
• Supporting the provision of learning and development for all legal and accountancy teams and the directorate as a whole.
• Providing ad hoc research support to legal teams as required.
• Working with stakeholders across the organisation to curate and manage the development of knowledge content, practices and tools in the Commission ensuring continuous improvement.
• Promoting knowledge sharing across the organisation and innovative use of technology and other tools.
• Supporting a strong culture of problem-solving and continuous improvement, proactively identifying and tackling issues, challenging inefficient practices and procedures, encouraging innovation including technological developments.

Person specification

Key skills and experience and knowledge you will need are:

Ability:

• Clear thinking, strong analytical skills and strong ability to assess risk.
• Ability to conduct research into unfamiliar areas of law.
• A customer-oriented approach and focus.
• Organised and able to prioritise competing demands to ensure case work handled effectively.
• Ability to plan and prioritise competing demands to ensure performance targets and deadlines are met.
• Ability to explain complex information, in a variety of media, including excellent written communications skills, confident presenting skills; and ensure that the information is understood by the recipient.

Experience:

• Effectively manage a workload/task throughout its lifecycle.
• Able to engage in discussions on legal issues; manage expectations and provide a constructive and proportionate outcome.
• Experience of delivering guidance or knowledge management solutions in a legal context.
• Experience of optimising content so it is findable and accessible by the target audience.
• Experience of working with a busy team in a fast-paced environment to deliver consistently high-quality content outputs.

Technical

• LLB or equivalent legal qualification (such as Graduate Diploma in Law or CILEX qualification)
• An understanding of what a regulator within the Charity sector does
• Sound knowledge of the law and legal system of England and Wales
• Good understanding of risk and proportionality
• Application of risk management principles during the management of work and when making decisions.
• Handling data and information sensitively in accordance with the business procedures and/or law.
• Working knowledge of Microsoft Office Applications

Qualifications

LLB or equivalent legal qualification (such as Graduate Diploma in Law or CILEX qualification)

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Working Together
• Delivering at Pace

Benefits

Alongside your salary of £35,384, Charity Commission contributes £10,250 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.

Watch this short video to find out more about us. short video

We operate a flexible hybrid working policy where office attendance is combined with homeworking days dependent on role and corporate requirements.

We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.

We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28.97%), far more than in the private sector, and a flexible, family-friendly environment. Additionally, you can look forward to other great benefits via our ‘Perkbox’ and ‘Edenred’ schemes. These include everything from an interest-free season ticket loan, tenancy deposit loan scheme and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document.

A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year. You have the opportunity to purchase up to an additional 5 days annual leave (pro rata) per year, requests must be submitted in the February of that year.

The Charity Commission’s operational ambition is to realise the Commission’s values of being an expert regulator that is fair, balanced, and independent, which works in a way that is supportive, collaborative, and innovative to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public.

Work at the Charity Commission and you’ll make a difference every day to:

• The 170,000 charities of all shapes and sizes that we regulate across England and Wales.
• The trustees we partner with and advise.
• The people and causes that benefit from the £10bn generously donated each year by the public.

Find out more about working for us here.

To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Selection Criteria:

As part of the application process as a minimum you are asked to complete a CV and statement of suitability.

To apply for this post, you must complete the following:

• Comprehensive CV which lists qualifications and skills sets.
• Personal statement of up to 750 words.

At interview you will be assessed on your experience and the following behaviours:

• Changing and improving
• Communicating and influencing
• Working together
• Delivering at pace

Interview Arrangements

Interviews will be taking place on MS Teams.

The sift is due to take place on 19th May 2026

Interviews will be held 2nd and 3rd June 2026

We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates. At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

We reserve the right to raise the score required at any stage of the process to manage numbers.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.

Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Behaviours:

The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK (www.gov.uk)) and should be referred to when making this application.

You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.

You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.

When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result.

Reasonable Adjustment:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via Charitycommissionrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Reserve Lists

If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard.

During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.

Applying

We recognise everyone as an individual, accepting people for who they are and treating everyone fairly

All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email Charitycommissionrecruitment.grs@cabinetoffice.gov.uk

Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.

Please note that late applications will not be accepted.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

New entrants are expected to join on the minimum of the pay band.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Katie Young
• Email : Recruitment@charitycommission.gov.uk

Recruitment team

• Email : charitycommissionrecruitment.grs@cabinetoffice.gov.uk

Further information

The Charity Commission’s recruitment processes are underpinned by the Civil Service Commissioner’s Recruitment Principles, which outlines that selection for appointment is made on merit based on fair and open competition.
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner’s Recruitment Principles, and wish to make a complaint, then you should contact in the first instance hrselfservice@charitycommission.gov.uk.
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page here.

Attachments

HEO paralegal JD March 2026 English pdf Opens in new window (pdf, 303kB)HEO paralegal JD March 2026 - Welsh PDF Opens in new window (pdf, 299kB)Benefits Opens in new window (pdf, 169kB)Benefits - Welsh Opens in new window (pdf, 170kB)