Passenger Assistant

Are you looking for a role that is genuinely rewarding and allows you the chance to make a real difference to peoples’ lives? We are currently recruiting permanent and relief Passenger Assistants for routes across the district and beyond (e.g. Barnsley, Halifax and Doncaster).

At Wakefield our vision is to support our children and young people to ensure they are happy healthy safe and ambitious so we can work together to help them achieve their potential and dreams. If you share this ethos, then we really want to hear from you.

About you:

You will get on well with people, have a compassionate and supportive nature and be patient and understanding. You will also need to have previous experience of caring for people and have and/or experience of disabilities and medical conditions. You must also be very reliable and flexible and willing to participate in induction and training.

About the role:

The Home to School Transport Service provides transport for 1000 children and young people from age 2 to 24years. You will be supporting vulnerable children and adults with learning difficulties and disabilities, travelling on Council transport to and from school/college. Working closely with the driver you will ensure that the passengers in your care have a safe and enjoyable journey and will be responsible for ensuring seatbelts / harnesses are worn, that children are safely strapped into the appropriate seating and you can physically manoeuvre and secure occupied wheelchairs.

You will travel on a range of different vehicles (e.g. taxis, minibuses, specially adapted vehicles) and will be picked up and dropped off by the Operator at your home address. Most children will attend normal school session times whilst others will have timetables tailored to respond to their individual needs.

Hours will vary depending on how many children are on the vehicle, where you and the children live or where the school is located. Routes and hours may vary and change often at short notice and as changes can occur at any time throughout the year your hours will also be adjusted to reflect these changes

What we’ll offer in return

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do. We offer a good rate of pay, a great set of terms and conditions and training opportunities.

An Enhanced Disclosure and Barring Service (DBS) check is required for this role. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.

Name: Andrew Coleman / Helen Jackson

Tel: 01924 305628 / 01924 303321

E-mail: helenjackson@wakefield.gov.uk

Join us and make a real impact in the community. Apply today to become a valued member of our team!

What can I expect?

• A competitive salary
• Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
• Hybrid working (subject to role suitability)
• Access to high-quality training programs to advance your career to the next level.
• We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
• Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
• Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more

Thinking about relocating to join us? Eligible candidates may receive up to £8,000 in relocation support to help make the move easier.

Eligibility is subject to our relocation policy and criteria, including specific requirements relating to the distance between your current home, your new home, and your workplace. To qualify, your new home must be closer to your workplace than your current home.

Safeguarding

Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.

DBS (Disclosure & Barring Service)

The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.

Probation

In accordance with the Council Probation Procedure, this post is subject to a 6-month Probationary Period.

Fluency Duty

To comply with Part 7 of the Immigration Act 2016 (Fluency Duty), public facing roles will be subject to the Fluency Duty.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

Why Wakefield

To find out more about the benefits of working at Wakefield Council, click here.