Payment & Collections Assistant

• 2026-04_Payment_Collections_Assistant_Job_description

Please apply online via the link provided.

Please note, we do not accept CVs. We only accept fully completed application forms

About the Role

We are seeking applications for a Payment & Collections Assistant to provide essential support within our Payment and Collections Team. The team is small and plays a key role in the delivery of Adult Social Care services. Responsibilities include:

• Processing payments to external providers, such as residential care homes and home care agencies
• Raising invoices for individuals receiving services
• Assisting with the collection of income, including follow-up of overdue invoices

As the team expands, the role will incorporate additional duties. The work involves a high level of data input and system processing, so attention to detail is essential to ensure accuracy and compliance with required standards.

You will be trusted with access to highly confidential information, and therefore must demonstrate the highest levels of integrity, professionalism, and discretion at all times

The successful candidate will:

• Be confident with Microsoft Office, particularly Outlook and Excel
• Have excellent attention to detail and accuracy
• Be a motivated and reliable team player
• Demonstrate strong customer service and communication skills
• Be confident working with data and financial information

What We Offer

• A competitive salary
• Generous annual leave entitlement
• Excellent terms and conditions
• Flexible working arrangements
• The opportunity to have a voice in how the organisation operates
• A modern working environment in the heart of Great Grimsby

For further information or an informal discussion, please contact:

Samantha Osbourne
0300 330 2893

Closing Date: 28 April 2026
Assessment & Interview Date: 7 May 2026

We look forward to hearing from you.