Payments Officer

Ready to take the next step in your finance career with an organisation that makes a real difference?

At Peabody, we're committed to helping people flourish by providing great homes and services to our residents. Behind every successful service is a strong finance function, and we're looking for a Payments Officer to join our team.

This is an excellent entry-level opportunity for someone with a keen eye for detail, strong customer service skills and an interest in finance. You'll play a key role in ensuring suppliers are paid accurately and on time while supporting colleagues across the business with payment-related queries.

About the Job

As a Payments Officer, you'll provide front-line support to colleagues, customers and suppliers, helping to ensure efficient and accurate payment processing across the organisation. Your responsibilities will include:

• Processing invoices within agreed timescales, ensuring accuracy and compliance with procedures.
• Managing and clearing invoices through our OCR invoice processing system.
• Reconciling supplier statements and investigating discrepancies.
• Chasing outstanding invoice approvals and working with suppliers and colleagues to resolve issues promptly.
• Responding to queries received by email and telephone, providing excellent customer service and timely resolutions.
• Supporting the Payments Business Partner and wider Finance team with day-to-day activities.

Whether you're looking to take the next step in your finance career or build on existing accounts payable experience, this role provides an excellent foundation for future growth and development.

About You

We're looking for someone who is organised, customer-focused and eager to develop their finance career. You'll have strong attention to detail and the ability to work accurately with financial information and excellent organisational skills and the ability to manage competing priorities. You’ll also have:

• Experience in a payment, purchase ledger, accounts payable or finance administration environment.
• A proactive approach, taking ownership of tasks and seeing them through to completion.
• Good problem-solving skills and a commitment to delivering excellent customer service.
• The ability to work effectively under pressure while meeting deadlines.
• Confidence building relationships with suppliers and colleagues at all levels.

About us

At Peabody, our values guide everything we do: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You’ll be part of a supportive and inclusive organisation that is focused on making a real difference to the lives of our customers and communities.

What we offer

• 30 days’ annual leave, plus bank holidays
• Flexible benefits scheme, including family-friendly options and access to a discount portal
• Up to 10% pension contribution

Please read before applying:

Peabody does not offer sponsorship to work in the UK.

This role is 12 months Fixed Term Contract/Secondment opportunity until December 2027

We reserve the right to close the advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process involves an in-person interview on either 23rd, 24th, 25th and 26th November. at our Westminster Bridge Road office.

If you have any questions, please contact charlene at charlene.moore@peabody.org.uk