People Change and Workforce Planning Manager (Ref: 13430)

Job summary

This position is based Nationally

Job description

About OPG

Established in 2007 following the Mental Capacity Act 2005, OPG is an Executive Agency of the Ministry of Justice (MoJ). The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves. We are responsible for registering lasting and enduring powers of attorney and supervising court-appointed deputies, helping to safeguard the rights and wellbeing of vulnerable individuals.
OPG is a fantastic place to work, offering a range of development opportunities and a supportive, inclusive environment that reflects the diverse community we serve. As a Disability Confident employer, we are committed to promoting equality, wellbeing, and work–life balance, enabling our people to thrive and perform at their best.
We are currently delivering an ambitious multi-year transformation programme to improve how we provide services and meet the growing needs of our users and partners. This transformation will enhance user experience, strengthen our ability to support adults at risk, and ensure our services remain accessible, sustainable, and high quality.
Our Team!
The People Change Team sits within People Services, part of the Strategy and Central Services Directorate. It is a small but high-impact team working collaboratively across People Services and the wider organisation.
The team leads on the development and delivery of OPG’s Strategic Workforce Plan and the people-focused elements of the transformation portfolio. Our purpose is to ensure OPG has the right people, culture, and capability to deliver its priorities, now and in the future, by leading workforce planning and enabling effective organisational change.
Duties and Responsibilities
• Support the development and delivery of the strategic workforce plan, ensuring alignment with organisational priorities and budgets.
• Lead and coordinate people-focused change activity across transformation projects, including managing the Change Champions Network.
• Support the development and implementation of change management plans that address the people impacts of organisational change.
• Analyse workforce data and trends to provide insights, identify risks and opportunities to provide insight and inform evidence-based decision-making.
• Produce clear, accessible reports, briefings, and presentations for senior leaders, committees, and wider stakeholders.
• Develop and deliver engagement approaches such as FAQs, focus groups and pulse surveys, providing analysis and recommendations of actions.
• Collaborate with senior leaders, HR colleagues, and cross-government networks to share best practice and drive improvement.
• Represent People Services at meetings and working groups, providing professional advice on people change and workforce planning.
• Manage competing priorities effectively, delivering high quality outputs within tight deadlines.
• Take responsibility for personal development, maintaining and enhancing professional knowledge in change management, HR, and workforce planning.
The successful candidate will be expected to work from their base location on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments. There may be occasional travel to other OPG offices.
Skills and Experience
Essential
• Experience supporting organisational changes or transformation initiatives.
• Ability to work independently, managing competing priorities and delivering to tight deadlines.
• Experience of building effective relationships and partnerships across teams and functions.
• Strong stakeholder management and communication skills, with the confidence to engage and influence at all levels.
• Skilled in analysing and interpreting data to support evidence-based decisions and insight generation.
• Proficient in Microsoft Office applications, particularly PowerPoint and Excel, for data analysis and reporting.
Desirable
• Knowledge of HR policies, processes, and functions, including experience within an HR environment.
• Experience in workforce planning or related HR disciplines.
• Experience using Power Bi or similar applications.

Application process
This campaign will follow the Civil Service Success Profiles framework. As part of your application, you will need to provide:
A Statement of Suitability (up to 750 words) demonstrating how you meet the essential skills and experience.
A Behavioural Example (up to 250 words) based on the behaviour: Seeing the Bigger Picture at SEO level.
In the event of a high number of applications, the lead criterion will be the behaviour Seeing the Bigger Picture.
Interview process
If your statement provides evidence of the essential skills that meet the standards expected, you will be invited to an interview which will use the Civil Service Success Profiles.
At interview, candidates should expect questions on the following behaviours at Senior Executive Officer (SEO) level:
• Making Effective Decisions.
• Seeing the Bigger Picture.
• Working Together.
Candidates will also be asked strength-based questions. Strength-based questions explore what you naturally enjoy and do well. They focus on your motivations and energy, helping assess where your strengths align with the role rather than just your past experience.
All interviews will be held remotely via MS Teams. Feedback will only be provided if you attend an interview.
Please get in contact with us if you require any reasonable adjustments to support your interview.
Reasonable adjustments during the application process
At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.
As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Working Together

Benefits

Alongside your salary of £42,914, Office of the Public Guardian contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/13430?entityId=13430