Performance Advisor

Job summary

Applicants must be able to demonstrate a passion for public service and an ability to encourage and influence others to deliver quality outcomes.

Sitting in the Central Performance & Insights team, you will support data functions across the UK Health Security Agency.

You will support the team with the delivery of analytical support for a variety of functions including:

• Supporting packages for Groups to facilitate development of KPIs in their areas of expertise
• Building and owning the metadata collected from the Groups to produce consistent reporting of KPIs
• Contributing to the development of processes for the capture and storage of performance data
• Maintaining robust management of datasets

Our ideal candidate will have experience of applying a range of analytical techniques.

Job description

Specific data management responsibilities include:

• Identifying, collecting, and migrating data to and from a range of systems
• Managing, cleaning and quality assuring data to ensure it is “analysis” ready
• Manipulating and linking different data sets as required
• Assisting with data quality checking and cleaning
• Applying tools and techniques for data analysis, data visualisation
• Presenting data and conclusions logically and concisely in the most appropriate format
• Summarising and presenting the results of data analysis to a range of customers, making recommendations
• Interpreting and applying relevant data information security standards, policies, and procedures to data

This list is not exhaustive.

Person specification

The post holder will be responsible for:

• Delivering a specified and agreed suite of support packages for the collection of KPIs
• Producing ad-hoc MI reports and data/trend analysis to meet internal and external reporting requirements to agreed time and quality deadlines
• Contributing to developing/increasing the effective and innovative use of data to provide insight, measurement and evaluation that support the delivery of our work whilst demonstrating awareness of the links and interactions between all components and building shared understanding and capability to use data effectively
• Contributing to the development of systems to gather data, insight, and evidence for reporting on dashboards, scorecards, and metrics, as required, and presenting this often-complex data and analysis in a professional and engaging format to drive effective decision making.
• Managing, maintaining, and using spreadsheets, queries and visualisations to ensure data is available, accessible and supports decision making
• Maintaining customer relationships, seeking feedback, and contributing to the continuous improvement of the specification, design, and presentation of MI reports to meet business need

Please note this list is not exhaustive.

Essential role criteria (including qualifications, licenses and registrations):

We are looking for candidates who ideally possess the following skills and experience for the role. However, we are also committed to helping you learn and develop, to allow you to get the very best out of yourself. If you possess some or all these skills, then we would like to hear from you:

• Excellent knowledge and skills in Microsoft Excel and other data management techniques
• Proficiency in Power BI or similar software, including creating interactive reports, visualisations and using DAX
• Experience presenting complex information by producing visually appealing infographics to communicate with a range of audiences
• Experience in managing and maintaining structured data sets, including effective file organization, version control, and documentation to support data integrity and accessibility
• The ability to work collaboratively and flexibly to ensure key activity is delivered in a timely, effective manner, often to tight deadlines
• A proactive mindset with a willingness to learn, adapt, and contribute to continuous improvement in data processes and reporting

Benefits

Alongside your salary of £33,422, UK Health Security Agency contributes £9,682 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Stage 1: Application & Sift

Success profiles - Success Profiles - GOV.UK

This vacancy is using Success Profiles and will assess your Behaviours, Strengths, Experience and Technical skills.

You will be required to complete an application form. You will be assessed on the listed 6 essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)
• 750 word supporting statement

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750 words.

Longlisting

In the event of a large number of applications, we may longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If used, we will take piles "Meets all essential criteria” through to shortlisting.

Shortlisting

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of

• Excellent knowledge and skills in Microsoft Excel and other data management techniques
• Experience presenting complex information by producing visually appealing infographics to communicate with a range of audiences

If you are successful at this stage, you will progress to interview.

Feedback will not be provided at this stage.

Stage 2: Interview

Success Profiles - Success Profiles - GOV.UK

You will be invited to a remote interview.

Behaviours, Strengths and Technical Skills will be tested at interview.

The Behaviours tested during the interview stage will be

• Managing a Quality Service (lead behaviour)
• Making Effective Decisions
• Seeing the Bigger Picture

We will assess your technical skills via technical based questions.

Interviews dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Additional Information

Eligibility Criteria

Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).

Security Clearance Level Requirement:

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.

Location

This role is being offered as remote working.

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Salary Information

Please note: If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.

Please be aware that the salary is based on your location.

Higher Executive Officer (HEO)

£33,422 - £40,731 (National)

£35,587 - £43,244 (Outer London)

£37,749 - £45,353 (Inner London)

Please note: The Chief Operating Officer (COO) group, where this role sits, is undergoing organisational change over the next 12–18 months. While the process is still in the planning stage, some roles may be affected by future restructuring. We are committed to keeping candidates informed and will share updates as they become available.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Tom Geldeard
• Email : Tom.Geldeard@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website: https://civilservicecommission.independent.gov.uk