Performance Analyst

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.

The operational arms of the Home Office rely on high quality data, management information and analysis to carry out their roles. Our Management Information teams build datasets and provide products which take operational data and turn it into outputs to inform management and policy decision-making, more complex analysis, and internal and external accountability.

These roles sit within Border Force, which is a law enforcement arm of the Home Office, responsible for handling the UK border controls by implementing immigration and customs regulations and working within the wider Home Office on counter terrorism, organised crime, modern slavery and trafficking. If you are successful in this campaign, you will also be eligible for similar roles in MI teams supporting other areas of Home Office operations.

This is an exciting opportunity to join a growing team that provides high quality data and reports about the performance and productivity of the UK Border to many different customers: from those working at the border; to senior officials and ministers across Government; to industry, Parliament, and the public.

Job description

The team is responsible for the maintenance and continuous development of MI reporting products that inform operational, policy and strategic decisions. It supports critical Border Force management decisions, as well as providing rapid response support to critical incidents and major events. This is an opportunity to work on the cutting-edge of Borders data and shape the future of reporting in this area. We place a high value on individual development and improvement and provide opportunities for upskilling and regular training to support your personal growth. We are an instinctively inclusive team who will support those looking to deepen their data, analytical and technical skillsets.

These roles provide an opportunity to work in a fast-paced, exciting and continually evolving environment. It offers the chance to engage with projects across the department, to understand and deliver reporting requirements both short and long term and to see first-hand how the Home Office and external bodies use and interact with key performance information.

Key responsibilities

Main responsibilities include but not limited to:

• Providing ongoing maintenance of regular MI reporting.
  
  
• Identifying appropriate data to respond to ad-hoc business requests.
  
  
• Supporting the development of new MI reporting products on Borders and Immigration activity and performance.
  
  
• Supporting the delivery of change requests or issue resolution to reporting products within your domain area.
  
  
• Supporting the embedding of new technologies and contribute to a continuous review of processes and products to recognise where improvements can be made.
  
  
• Understanding customer requirements to complete the work needed to develop and maintain MI products.
  
  
• Extracting, analysing and manipulating data to support business decision-making and creating and maintaining reports using Microsoft Power BI.

These posts are open to everyone and are ‘non-badged’. However, this position would be suitable for statisticians and operational researchers looking to further their career in a related area.

Working Pattern

This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 4 days per week due to business requirements.

Person specification

Essential criteria

• Strong numerical skills and experience of working with data, including extracting, analysing and manipulating data including experience of working with Microsoft Excel with an aptitude to learn new skills.
• Able to quickly analyse data from a range of sources, identifying trends and providing analysis, to tight timescales whilst maintaining accuracy.
• Can take ownership of making developments and amendments to customer products and is able to use initiative when necessary.
• Experience of extracting, analysing and manipulating data
• Customer-focused with an ability to communicate clearly and concisely through written reports and verbal presentations.
• Strong team player, demonstrating professionalism at all times, and always looking for ways to improve how things are done.
• Able to work flexibly, to tight timescales, managing conflicting priorities and maintaining performance when under pressure, remaining focused even when things don’t go smoothly.

Desirable criteria

• Experience in data visualisation and dashboard design, particularly using Microsoft PowerBI with experience in one or more of the following: Advanced MS Excel, MS Access, SQL, programming in Visual Basic for Applications (VBA), Python.
• Experience understanding and translating business rules and data catalogues for reports.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Changing and Improving
• Developing Self and Others

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
• See more of our benefits on our careers website.

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Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.

After submission of this first stage, you will be invited to complete the followingCivil Service Numerical test.

1. Online Test – by 27 April 2026

If you successfully pass theCivil Service Numerical test, you will be invited to complete the full application form. Please complete the online test as soon as possible (within 24-48 hours is recommended). If you fail to complete the online test or full application before the deadline, your application will be withdrawn.

Guidance for the Civil Service test will be available when you are invited to take the test. The online tests are accessed via the Civil Service Jobs website.

You cannot complete the tests on a mobile phone or tablet.

Please note: Our online test supplier will be performing scheduled maintenance between 4 p.m. and 7 p.m. on 19/04/2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

Following successful completion of your test, you will then be asked to complete the full application form.

2. Application – by 27 April 2026

As part of the application process, you will be asked to complete:

• CV
• Personal Statement (maximum 1000 words).

Your CV should consist of your career history and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

3. Sift – commencing 29 April 2026

The sift will be held on the CV and Personal Statement.

4. Interview – commencing 20 May 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and Strength based questions.

The interview will take place MS Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location Preferences

You can select up to threelocations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred location(s) and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Reserve lists will be held for each location. Candidates will be appointed in merit order by location.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Integrity Check

As well as successfully obtaining UK Security Vetting clearance, you will also be subject to an additional Integrity Check, as part of the pre-employment process, to determine your suitability to work for Border Force or Immigration Enforcement. For further information on what this involves, please visit our website.

Further information

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : HORCCampaignTeamIE@homeoffice.gov.uk

Recruitment team

• Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

Attachments

Candidate_Information_v17_April_2026 Opens in new window (pdf, 207kB)candidate_information_v16_January_2026 Opens in new window (pdf, 429kB)