Personal Assistant - 7390

Title: Personal Assistant to the Partnerships Director NW and Director of Governance and Accountability

Contract Type: 12 month FTC – Full Time – 35 Hours

Salary: £35,951 per annum to £39,531 per annum (London weighted salary) or £32,188 per annum to £35,953 per annum (Regional salary), dependant on experience.

Grade: 7

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Reporting Office: London, Stratford or Manchester, Trafford

Working Location – London and Manchester offices – Travel between offices will be required.

Working Pattern – Monday to Friday – 09:00 -17:00

Closing Date: 16th January 2026 – 12:00 PM (Midday)

Interview Dates: Interview format and date TBC

Please click here for the role profile - PA - Partnerships NW & Gov & Accountability.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Chief Executive and Governance and Accountability Teams at L&Q:

A unique opportunity has arisen for a proactive PA to support two exciting areas of the business.

As the PA to both the Director of Partnerships in the North West and the Director of Governance and Accountability, this role offers variety both in terms of the work you will be leading and the people you will be working with across the full L&Q geography.

The ideal candidate for this role should have experience supporting at Director level gained within a fast paced, demanding environment.

A strong level of professionalism is essential, and this role would suit someone who is composed, highly organised and who has exceptional attention to detail.

You will need to demonstrate that you have managed a busy workload with the ability to meet strict deadlines. MS Word, Teams, PowerPoint, Outlook and Excel is essential and will all be used on a daily basis.

If this sounds like you, we would love for you to apply!

Your impact in the role and responsibilities will be varied and include:

• Complex diary management, dealing with ever changing meetings and demanding last minute requests
• Inbox management – determine and prioritising actions, identifying areas of concern and ensuring the director is aware.
• Deal daily with a wide variety of colleagues and external partners including those that report to the Director of Governance and Accountability.
• Manage travel and accommodation requirements for the Directors, assessing and making accurate judgements of their time commitments.
• Attend and organise meetings – taking minutes, creating and distributing agendas and following up actions.
• Producing presentations, speeches and undertaking research as and when required
• Coordinating and keeping on top of expenses, travel fees, mileage, probity, holiday requests and other HR requests
• Organisation and swift response to the signing of contracts and various documents
• Event Planning – Organising Site Visits, Conferences, Roundtable events, Departmental away days and broadcasts and more
• Excellent communication and being first point of contact to internally and externally, handling complex and confidential requests in a timely manner
• Maintain a strong understanding of different teams and departments across L&Q
• Confident user of Microsoft Teams – experience in Live Broadcasts, team events, uploading, sharing and editing files and documents, use of team calls and functions during meetings.
• Develop and maintain efficient and accurate electronic filing to ensure documents/information is easily accessible

What you'll bring - experience we are looking for:

• Ideally 2+ years of PA experience at Director Level
• Ability to support 2 Directors effectively, one of whom manages a team of circa 60 colleagues.
• Must have the confidence to work alongside Board Members and Exec Directors to provide support where required
• Experience dealing with last minute changes to diaries, meetings, travel etc.
• Ability to use your own initiative, make decisive decisions, have great attention to detail and a proactive work ethic.
• Able to work both independently but also collaboratively with the other EA/PAs within the team
• Dealing with expenses and signing of documents to meet deadlines
• Strong communication and will have worked with a range of people at all levels, keeping a professional approach at all times
• Event planning from venue booking through to the running of the day, ensuring a smooth and valuable day
• Organising travel itineraries including hotel bookings, restaurant bookings, transport etc.
• Strong computer skills mainly around, Microsoft Teams, Word, PowerPoint and Excel
• Housing experience is not essential however this would be a bonus

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

#TJ