Personal Assistant (Digital)

Job summary

Our aim at Companies House is to be the best Registry of Companies in the world.
How do we do this?
With brilliant people, using brilliant systems, to provide brilliant services for our customers.

We are looking for a PersonalAssistant toplay an integral role in our Digital Team, supporting directors, managing diaries effectively and providing high quality support as a first point of contact for internal and external stakeholders.

You will work closely with Directors to understand their priorities and preferred working styles. Using your initiative, you will manage and prioritise busy diaries and inboxes to ensure smooth day-to-day operations. Your responsibilities will include scheduling meetings, coordinating papers, tracking deadlines and actions, engaging with stakeholders, and arranging travel.

Please note:

• This role is aligned to our Cardiff office where you would be expected to attend on a regular basis as the role requires.
• Security Clearance is essential for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC.
• Companies House cannot offer Visa sponsorship to candidates through this campaign.

Why choose Companies House?

At Companies house we take a proactive approach to wellbeing by promoting a welcoming culture, healthy work life balance and supporting colleagues to be their best in work because we know people are the key to our success.

Our benefits include:

• Flexible working with no core hours (6am – 8pm flexible options)
• 30 days annual leave
• 8 bank holidays & 1 privilege day
• Enrolment into Civil Service Pension scheme average 28.97%

Find out more about what a great place Companies House is to work

Give yourself the best opportunity to apply!

Join our Outreach team for an informal “find out more” session on Wednesday 25th March between 18:30 - 19:30 Digital Personal Assistant - Find out more session , Meeting-Join , Microsoft Teams].

No need to register, just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off.

The webinar will be recorded in case you’d like to watch it again. By joining, you’re consenting to the recording - we’ll explain how this works at the start of the session.

Job description

The Personal Assistant plays a key role in helping our Executive and Senior Leadership Team (STL) prioritise their tasks so they can optimise decision-making and make the best use of their time for the benefits of the whole organisation.

In this role you will be:

• Managing multiple diaries, arranging meetings.
• Ensuring that meetings and appointments are scheduled appropriately and conflicts are resolved.
• Managing inboxes, prioritising papers, correspondence and actions that senior colleagues need to review.
• Providing ad-hoc admin support to the Directorate.
• Making travel arrangements within UK and overseas.
• Planning and coordinating visits for external visitors.
• Working to agreed deadlines and protocols.
• Required to support other PA's as needed by covering work to additional Directors.
• Supporting Directorate wide events and communications, providing administration, coordination and creative support.
• Working with the Business Manager to ensure the smooth administration of Directorate wide initiatives and activities.
• Supporting the activities of the Business Manager, providing cover during periods of absence.
• Please note: due to the requirements of this role the Personal Assistant is as an active presence through the week. A 5-day working week is the preferred working pattern for this role.

Government Digital and Data Candidate Information Pack.

Person specification

The Personal Assistant will have:

• Strong oral and written skills, including the ability to communicate detailed information succinctly.
• Excellent organisational skills dealing with, digital and diary management.
• Strong stakeholder management skills and a professional approach to your work.
• Energy and pace to deliver their work on time to a high standard.
• A sense of responsibility taking charge of digital and diary management, arranging meetings and demonstrating a willingness to deliver consistently in a fast-paced environment.
• Initiative to plan their actions and next steps.
• An interest playing an active role within the wider team, seeking collaboration where possible, in their work.
• An ability to adapt, meeting the changing needs and priorities for the Directorate, sometimes on a daily basis.
• Integrity in the work they deliver, knowing that their day to day activities have big impacts for the wider organisation.
• A professional and approachable attitude towards their work, and colleagues.
• The desire to continually review their working practices, adapting to improve and grow in the role.

Watch this video to find out more about working in Digital at Companies House

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Managing a Quality Service
• Working Together
• Communicating and Influencing

Benefits

Alongside your salary of £26,452, Companies House contributes £7,663 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.

Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.

We celebrate diversity...

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we’re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.

We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.

If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk.

Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).

Where will you be working?

You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

What will the process look like?

Stage 1 – Sift

An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience.

In your application form we’d like you to:

Write a Personal Statement of 750 words: tell us, using examples, how you meet the following criteria:

• Strong oral and written skills, including the ability to communicate detailed information succinctly.
• Excellent organisational skills dealing with, digital and diary management.
• Strong stakeholder management skills and a professional approach to your work.

We'd encourage you to break your statement into 3 defined paragraphs covering these topics and use the full word count. Describe how you have acquired these skills through your professional background, education, volunteer experience or other relevant areas.

We’re committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as your name and age) from your personal statement.

Please note: In the case of a large number of applications, before conducting a full sift as described above, the panel may conduct a pre-sift assessing all applications against the following Experience criteria: strong oral and written skills, including the ability to communicate detailed information succinctly.

Once the advert has closed, we will sift applications - this involves reading through them all, please bear with us as this can take some time.

We may raise the score required if we receive a high number of applications.

At sift we may choose to take through the highest performing candidates to the next stage. If, after the final stage is completed and roles are unfilled, we will proceed to invite lower scoring candidates to interview.

Stage 2 - Interview

Companies House uses a blended interview technique, allowing us to find out more about you. We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours and Experience listed in the advert and Strengths. Successful candidates from the sift stage will be invited to an in-person interview, which will take place in our Cardiff office (CF14 3UZ).

Activity: There will be an activity as part of the interview process which will assess Experience:

• Organised, taking responsibility for digital and diary management, arranging meetings and demonstrating a willingness to deliver consistently in a fast-paced environment.

Further details for the activity will be given to candidates successfully selected to attend after sift.

The lead criteria to distinguish between tied candidates at interview will be: Communicating & Influencing.

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

All offers will be made in merit order.

Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.

Dates (dates are indicative only and could be subject to change)

• Closing date 6th April 2026 at 23:55
• Sifting: w/c 7th April 2026
• Interview: w/c 14th April 2026

Sponsorship

Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence but this can only be used for certain roles, and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.

Security Clearance

Successful candidates must pass a Baseline Personnel Security Standard (BPSS) check before they can be appointed.

BPSS is an entry level security check. It uses the Police National Computer (PNC) to make sure a candidate has no convictions. The check returns evidence of any current criminal record and un-spent convictions under the Rehabilitation of Offenders Act 1974.

Successful candidates must meet the security requirements for Security Check (SC) before they can be appointed.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet the residency requirements will result in your security clearance application being rejected.

Further information on National Security Vetting

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Saskia Aubrey
• Email : saubrey@companieshouse.gov.uk

Recruitment team

• Email : recruitmentch@companieshouse.gov.uk

Further information

We welcome applications in Welsh / Rydym yn croesawi ceisiadau yn y Gymraeg. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission’s Recruitment Principles. In accordance with the Civil Service Commissioners’ Recruitment Principles, our recruitment and selection processes are underpinned by the requirement of appointment on the basis of merit by fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact infopoint@companieshouse.gov.uk in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission .

info@csc.gov.uk

Civil Service Commission, Room G/8, 1 Horse Guards Road SW1A 2HQ