Portfolio Lead

Housing Ombudsman Service

Scotland

Hybrid

Expires: Expiring in 2 days

Full time

£53,948 per year

Job summary

We have a fantastic fixed term opportunity for a Portfolio Lead, sitting within the Project and Portfolio Management function of the Housing Ombudsman Service. You will be joining our team which enables the organisation to identify, plan, prioritise, align and coordinate the delivery of change activities across directorates’ portfolios and the emerging organisation-wide transformation programme.

Job description

The postholder will provide leadership and coordination for projects, programmes and portfolio initiatives, contributing to the effective delivery of change across the organisation.

You will support project and portfolio-level management by ensuring robust planning, tracking and reporting mechanisms are in place. Working in multidisciplinary teams and with senior stakeholders, you will contribute to the culture of continuous learning and improvement, ensuring that projects and change activities are aligned to strategic priorities and managed in accordance with agreed governance and assurance frameworks.

Person specification

The successful candidate will be a qualified and experienced Project Management professional with a track record of successful portfolio management. In addition, you will have:

· Experience in developing and monitoring project plans ensuring value for money and timely delivery

· Experience of interacting at a senior level and providing advice/guidance to senior stakeholders

· Experience of portfolio management, ensuring the delivery of multiple associated projects

· Proficiency in Microsoft office and project management packages

· An in depth understanding of the theory and application of Business Case methodologies

· The organisational and prioritisation skills required to deliver conflicting demands and plan work effectively to meet challenging deadlines

· Effective negotiation and influencing skills

Closing date: 24th September 2026
Interview date: w/c 5th October 2026

Note: Following unprecedented levels of interest in our vacancies, we reserve the right to close the role early. We intend on closing this role immediately if / when we receive 100 applications. We therefore strongly recommend that you apply as soon as possible.

The postholder should strive at all times to adhere to the Housing Ombudsman Service values of learning, excellence, openness, and fairness.

HOS is committed to equality of opportunity in all its practices, policies, and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.

At HOS we have a Conflicts of Interest policy, designed to protect the integrity of the HOS decision-making process, to enable our stakeholders to have confidence in our integrity, and to protect the reputation of staff and non-executive members. All new staff and non-executive members of HOS should declare immediately and take actions to avoid any conflict of interest

If you have any questions regarding this vacancy, please email recruitment@housing-ombudsman.org.uk

Benefits

- 25 days annual leave, plus bank holidays
- Christmas closure days
- Flexible working
- Annual health check
- Local Government Pension Scheme membership

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

To apply please click link

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Housing Ombudsman Service Recruitment Team
Email : recruitment@housing-ombudsman.org.uk

Salary range

£53,948 per year