Positive Behaviour Support Worker

Title: Positive Behaviour Support Worker (Women Only*)

Contract Type: Fixed Term up to 12 months, FT, 37 hours per week

Salary: £27,520 per annum

Working Location: East London

Persona: Site Based Worker - Contractual hours to be worked from allocated site, with ad hoc office attendance as required

Working Pattern: Rota basis that includes weekends, early mornings, afternoon shifts, nights, and sleep ins

Closing Date: 21st December 2025

Interview Dates: 5th January 2026 (1st Stage - Group Interviews in person) & 7th January 2026 (2nd Stage - Individual Interviews via Teams)

Please click here for the role profile

Benefits include: 21 days annual leave, Westfield Health Cash Plan, excellent pension scheme and non-contributory life assurance, lifestyle benefits, Employee Assistance Programme and ongoing training and development to help you succeed and grow your career with L&Q.

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Beverley Lewis House Team at L&Q Living:

• Want to work at an award-winning, outstanding rated service?
• Want to wake up every day knowing that you are keeping women with learning disabilities free from harm or abuse?
• Tired of working at a service where all you seem to do is deliver personal care?
• Ready to start a new job after qualifying from college or university?

If you answered yes to any of these questions we might have just the job for you.

We are looking for a passionate and enthusiastic Positive Behaviour Support Worker to join our Beverley Lewis House team, providing a person-centred support service for women with learning disabilities, mental health and/or autism who are fleeing domestic abuse or harm.

Beverley Lewis House is the only safe house in the country for women with learning disabilities. It has won two national awards and appeared on Channel 4’s Dispatches show as an example of good practice. It is also part of a service that is rated Outstanding by CQC. The scheme only supports six women so this means that you will have plenty of time to carry out productive and meaningful work, helping them to live independently whilst recovering from trauma.

To help you carry out this work, you will be supported by an on-site manager, positive behaviour support (PBS) practitioner and life skills coach. You will be provided with extensive training on PBS interventions such as how to spot the things that might trigger someone who has experienced abuse and how to intervene. You will be trained on understanding each person’s PBS plan so you can help them to live well and be part of their local community.

At L&Q Living, we believe that being a caring person who shares our values and likes helping others is far more important than experience. Some of our best support workers have come straight from college, university or from other sectors such as customer service. If you possess the right attitude and values, we will provide the necessary training.

This isn’t just any job. This is a job where you can make a real difference and have a clear career path into management.

If this sounds like you, we would love for you to apply!

Your impact in the role:

• Resident Advocacy: Ensure residents’ voices are heard and their needs are effectively represented during meetings with professionals and agencies.
• Promote Independence: Help residents develop life skills for independent living, from managing daily tasks to engaging in community activities.
• Housing & Scheme Support: Monitor repairs, conduct regular health and safety inspections, liaise with contractors and fire risk assessors, and assist with estate checks to maintain a safe and well-maintained environment.
• Record Keeping: Maintain accurate support plans, risk assessments, and daily notes. Ensure all documentation is accessible using basic IT tools.
• Problem-Solving and Crisis Management: Be alert and capable of addressing problems independently, make effective crisis management interventions and escalate issues when required.
• Recovery-based interventions and Support: Be able to support with recovery as well as relapse and advocate for necessary treatment.
• Team Collaboration: Work closely with colleagues, external professionals, and stakeholders to deliver high-quality, personalised support.

What you'll bring:

• Knowledge of the client group and adaptable skills gained at college, university or from other sectors.
• Excellent communication (verbal and written) and interpersonal skills for maintaining accurate documentation and effective engagement with residents, their families, and professionals.
• Knowledge of health and safety requirements, including lone working procedures and safeguarding to maintain a safe environment.
• Person-Centred approach with a genuine interest in supporting women with learning disabilities, mental health and/or autism who are fleeing domestic abuse or harm.
• Proficient IT skills to update records on organisational databases and manage day-to-day administrative tasks efficiently.
• Ability to collaborate and work well in a diverse team environment, valuing the input of others.

*Please note that due to the nature of this position, it is an occupational requirement that this role is carried out by women only. This is in line with Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

DBS

For this post the successful candidate will need to apply for or be in possession of an Enhanced Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

LQL

L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.

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