The role
15hrs per week – Monday 7.5hours (08:00 to 16:00 - 30mins lunch)
Tuesday 7.5hrs (08:00 to 16:00 - 30mins lunch)
This is an office-based role at Darby House, Telford, performing a range of support and administrative duties within Telford & Wrekin Council’s Print & Postal Service.
Working in a varied and busy environment you will primarily be responsible for the sorting and distribution of incoming mail, collecting and processing of internal mail and franking of external mail, ready for collection by external mail services.
Full training and ongoing coaching/mentoring will be given.
Key Requirements
Acuracy in sorting and distributing large volumes of internal and external mail within deadlines is essential. The job requires good communication skills and involves general office administration work e.g. scanning, filling, photocopying and letter packing.
This job requires you to thrive in a fast-paced and dynamic environment. You will be working under tight deadlines and juggling multiple tasks at once. The ability to prioritise and stay organised is essential to keeping up with demands of the role.
If you think you are a good all-rounder then this role could be for you.
Skills and Experience
We are looking for someone with:
- An organised & methodical approach to work to achieve targets.
- An ability to deal with internal and external partners in a professional, courteous and unbiased manner.
- A working knowledge of computer-based software. I.e. MS Word & MS Excel
- Ability to work unsupervised within defined guidelines.
- Excellent communication skills.
- You should possess literacy and numeracy skills at a standard equivalent to GCSE (Grades A-C) or an appropriate NVQ Level 1
- a pro-active approach to all areas of work with a keen eye for accuracy.
Previous experience is not essential.
As a Council employee you will be expected to demonstrate the Councils Core Behaviours, and fully abide by the Health and Safety Policy and the Council’s policies for Data Protection and Information Security.
About us
Telford & Wrekin Council is a well-regarded and multi-award winning council.
We offer our staff a wide range of benefits including:
- Employee discounts and salary sacrifice schemes
- Annual pay increments within the grade
- Local Government Pension Scheme (a defined benefit scheme with very substantial employer contributions)
- Potential support with further study costs
- Payment of professional fees relevant to the post
- Annual leave entitlement of 24 days with 0-5 years service, 29 days after 5 years, 32 days after 10 years, plus one additional concessionary day in addition to bank holidays (any previous local government employment counts towards service for annual leave purposes).
- Options to purchase up to 4 weeks additional leave.
- Free parking
Closing date for applications is Monday 29th June 2026
It is anticipated that interviews will be held during the week commencing 20th July 2026.
If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact
Amiee George
System Support & Print Team Leader
01952 383910
Or
David Siviter
Revenues Billing & Support Group Manager
Telephone: 01952 383847
Please click on the links below to view the job description and person specification.
A CV template is available if you do not already have a CV.
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.
Find out further information about working at Telford & Wrekin Council including our full list of benefits.
Please note: We do not hold a sponsorship licence for visas.
Salary range
- £25,947 per year