Practice Standards and Capability Administration Officer

Job summary

The Public Sector Fraud Authority (PSFA) is responsible for working with departments and arms-length bodies to better understand and reduce the impact of fraud against the public sector. Working in the PSFA is an opportunity to make a difference to the taxpayer by improving how the public sector deals with fraud. This can reduce the cost of public services and drive fairness in society. Working in the PSFA offers access to a wide range of stakeholders across government and the opportunity to work with various sectors in a high profile policy area with high media, parliamentary and ministerial interest.

The Team

As well as being part of the PSFA, a new authority established in 2022, you will also be part of the Government Counter Fraud Function (GCFF), which has members in all departments, at all levels, in all sectors.

The PSFA is outcome and performance driven, offers a depth and breadth of expertise and works jointly with HMT to tackle fraud in the public sector.

The PSFA, whilst sitting within the Cabinet Office, reports jointly to the Cabinet Office and Treasury Ministers. Maintaining close working relationships with HMT colleagues is key to ensure the PSFA can deliver its mandate effectively. The PSFA will be c.150 in 2023/24 with locations across the country – including York, Glasgow, Newcastle and London. As a result, hybrid working is fully embraced and teams are encouraged to collaborate in the various Cabinet Office Hubs around the country.

The team offers opportunities for fraud experts across the disciplines needed to effectively find and fight fraud, including risk assessment, measurement, prevention, intelligence and investigation. The range of opportunities allows for constant professional development and means that collaboration is always at the heart of what we do.

Job description

The role sits within the Performance, Standards & Capability team bringing expertise together to define practices, develop standards and increase capability across the public sector through the Counter Fraud Profession (GCFP). As part of the Practice Standards and Capability team, you’ll join a small and dynamic team providing a range of central business and operational support services for PSFA and the Government Counter Fraud Profession (GCFP) Board.

The GCFP board is committed to growing this offering and is now seeking an experienced individual to develop further standards to support the implementation of a consistent approach to fraud investigation in the public sector.

We are looking for an enthusiastic individual who is looking to join a growing team and would suit someone with an interest in counter fraud activities and who enjoys helping to create direction and structure.

As the Practice Standards and Capability Administration Officer, you will deliver varied workforce admin tasks to ensure PSC has the right capacity to deliver its priorities. You will play a key role in managing and supporting the governance of our engagement boards, providing secretariat support and working with the team to deliver our commitments to the Government Counter Fraud Profession’s Board and Members across government and beyond. A core part of supporting members is accurately maintaining the membership records and producing essential MI and analysis of the data for use by the team and GCFP board.

If you enjoy taking ownership of your own work, communicating proactively and delivering good quality then we’d love to hear from you!

Key tasks

• Supporting the GCFP Membership Registrar with maintaining and updating the members register (transitioning to a new membership platform). This includes working with membership managers across member organisations to assure the accuracy of data and producing essential management information and reports as required.
• Support the organisation of GCFP member events such as annual conferences and CPD sessions.
• Providing Secretariat support for the PSC team including creating agenda’s, compiling slides for meetings and producing high quality notes.
• Compilation and formatting of documents using word to a high standard;
• Liaising with stakeholders across government and at senior levels to co-ordinate meetings and key activities for the Government Counter Fraud Profession.
• Demonstrating flexibility to work on other activities within the PSC team to develop skills and meet business needs. This will include supporting on our learning activities, conferences and other projects;
• Supporting other PSC team members.

Person specification

Essential Experience and Skills:

• Experience of representing their organisation at meetings, and supporting the delivery of professional events, both in-person and virtual
• Knowledge of membership, skills or profession platforms (or similar)
• Knowledge of designing and optimising content in a range of formats such as newsletters, articles and power point etc
• Effective communication skills, both verbally and in writing, in person and virtual;
• Knowledge of creating, editing and maintaining spreadsheets using both Microsoft Excel and Google Sheets;
• Ability to work with accuracy and close attention to detail;
• Good organisational skills
• Working to deadlines
• An interest in learning new software skills such as Adobe In-design.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others
• Delivering at Pace

Benefits

Alongside your salary of £29,727, Cabinet Office contributes £8,611 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

After submission of the first stage of your application you will be invited to complete a Customer Service Skills Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 21/08/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

You will be directed to the Talogy - True Talent – Scheduled Maintenance Window Webpage for online tests during an outage.

Please note: Our online test supplier will be performing scheduled maintenance between midday to 1pm and 4pm to midnight on the 09/08/2026. You will be unable to access tests during this period.

If you are in the middle of a test when the maintenance begins, your progress will be paused. You will be able to resume your test from where you left off via your application centre once the downtime has ended. Please note that you will not be able to launch any new tests while the system is offline.

At application you will also be required to complete a CV and a 500 word personal statement.

Further details around what this will entail are listed on the application form.

Please align your personal statement to the essential experience and skills listed in the advert.

Selection process

For the interview stage you will be required to complete the below behaviour based questions.

• Communicating and influencing
• Developing Self and Others
• Delivering at Pace

Expected timeline

Expected sift date – TBD

Expected interview date/s – TBD

Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via cabinetofficerecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

Further information

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

Please note that this role requiresSC clearance, which would normally need 5 years’ UK residency in the past 5 years. This is not an absolute requirement, but supplementary checks may be needed where individuals have not lived in the UK for that period. This may mean your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

For further information on National Security Vetting please visit the Demystifying Vetting website.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

New entrants are expected to join on the minimum of the pay band.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at: https://www.childcarechoices.gov.uk.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

A reserve list will be held for a period of 12 months, from which further appointments can be made.

Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Ricky Reed-Killick
• Email : ricky.reed-killick1@cabinetoffice.gov.uk

Recruitment team

• Email : cabinetofficerecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at info@csc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk/.

Attachments

Cabinet Office Employee Offer Opens in new window (pdf, 302kB)Cabinet Office Terms and Conditions - External 2025-02-20 Opens in new window (docx, 83kB)