Primary and Community Care Services Inspector - North Network

Job summary

Make a difference
Every role at CQC contributes to our mission. If you’re looking for a new role in Operations – Primary Care and Community Services (PCCS) that gives a true sense of meaning and purpose, then you’ve found it! As an Inspector, you help protect people across the North Network by assessing the quality and safety of local primary care and community services, making sure they deliver safe and effective care.

Job description

Picture this
Picture supporting GP practices, community services, and local health teams to keep people safe and improve their day‑to‑day experience of care. You’ll see the positive impact of your work in the real changes services make because of your insight and guidance.

The role
You’ll work closely with others to deliver shared outcomes. In this role, you’ll:
. Lead assessments of primary care, independent health and community health services: Plan and carry out on‑site and off‑site assessments, review a wide range of information leading a team on site and off.
. Take Enforcement action: Take appropriate enforcement action where safety and quality concerns are identified.
. Build strong partnerships across the North Network: Work with providers, commissioners, service users and colleagues to share insight, understand risks, and support improvement in local systems.
. Use evidence to guide clear decisions: Analyse information, keep accurate digital records, and write accessible reports that reflect the real quality and safety of services in primary and community care.

Person specification

Show us
We will be looking for specific skills, knowledge and experience in your application form:
. Experience assessing quality or safety in health care settings, ideally within primary care or community health services.
. A clear understanding of health inequalities and how systems work to address these.
. Experience using evidence to make clear, risk‑based decisions, including reviewing information from multiple sources, identifying concerns, and explaining your findings in writing in a concise, clear and structured way.
. Experience working with varied stakeholders to improve outcomes, such as working with providers, partners or people who use services, and managing sensitive conversations with empathy and professionalism.

Benefits

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Once your application has been reviewed you will be notified of the outcome via email.
Shortlisted Candidates will go through a two-stage assessment process for this role:
1. Written Exercise - online via email.
2. Formal Interview - via MS Teams.
If you are successful in the written exercise, you will be invited to attend a virtual interview via MS Teams.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : CQC Resourcing Team
• Email : recruitment@cqc.org.uk

Recruitment team

• Email : recruitment@cqc.org.uk