Print Room and Mail Services Operative

Welsh Parliament

On-Site

Expires: Expiring in less than 2 weeks

Facilities

Full time

£25,878 - £29,400 per year

Job summary

The Print room form part of the Estates and Facilities Management (EFM) team and are responsible for supporting the Commission’s objective to provide outstanding parliamentary service through effective management and delivery of support services to Senedd Members, their staff and Commission staff.

The Print Room are a combined Support Services responsible for providing a full reprographic service and the daily collection and delivery of all mail/goods to all stakeholders within the Welsh Parliament.

The postholder’s role will be to assist a busy team to provide a full range of printing and finishing on demand, along with sorting and delivering mail and packaging and preparing outward going mail for collection.

Job description

Key tasks (Printing):

Daily replenishment of consumables (toner, paper etc) for the MFDs across the estate
Carry out routine minor maintenance on production printers
Create, edit and produce documents in electronic format
Maintain electronic filing system for printed documents and requests
Provide a high quality printing service to all departments and members offices across the estate
Request and log service calls for repair/maintenance of machines
Operate high volume production colour printers, a range of mono printers, large format colour printer, and associated finishing equipment including guillotines, laminators, booklet makers, perfect binder, cutter / slitter / creaser equipment and other ancillary print finishing equipment.
Provide advanced digital editing of documents to meet customer requirements
Recording statistical print information on spreadsheets and databases for monitoring purposes.

Key tasks (Mail Services):

Sorting and distribution of all incoming and outgoing internal and external mail in accordance with all current safety and security requirements.
Have responsibility for the delivery of mail to and from all mail collection points.
Have responsibility for recording and delivering all incoming mail and parcels from a range of companies including Royal Mail, Parcelforce, and various couriers.
Receive, record and deliver deliveries from suppliers to customers throughout the estate.
Responsibility for the weighing and franking of outgoing mail, parcels, etc.
Providing advice and guidance to customers on the full range of mail services available.
Recording statistical mail services information on spreadsheets and databases for monitoring purposes.
Any other duties commensurate with the role to support the wider responsibilities of the team.

Person specification

Job Specific criteria:

Effective IT skills - with the ability to use and print from a range of software packages such as Adobe Acrobat Pro, Adobe InDesign and Microsoft Office.
Experience of working within a busy digital print room environment with familiarity of operating high volume production printers/copiers and large format printers.
Organisational Skills – be able to manage own time, in order to meet deadlines.

Benefits

Alongside your salary of £25,878, Welsh Parliament contributes £7,496 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Details of the Selection Process:

Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.

Closing Date for applications:

23:59 27 January 2026.

Your application must be submitted before midnight on the closing date.

You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.

Interviews will be held on: 13 February 2026.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Recruitment Team
Email : jobs@senedd.wales
Telephone : 03002007588

Salary range

£25,878 - £29,400 per year