Proceeds of Crime Centre Development Manager

Job summary

As a Manager you will be overseeing a team of individuals responsible for co-ordinating training requests, maintenance of the Financial Investigation Support System (FISS) and management of external stakeholders. Leading and managing a flexible, professional and proficient workforce who are tasked with delivering the relevant training to learners who require Financial Investigator (FI) and Financial Intelligence Officer (FIO) training and accreditation. You will be responsible for overseeing the provision of training, accreditation and monitoring by the PoCC to the FI and FIO community, in line with the relevant statutory functions in POCA.

You will be tasked with identifying and implementing sustainability plans to improve efficiency and delivery within PoCC, as well as preparation of management reports and papers.

The role holder will need to establish and maintain relationships with internal and external stakeholders to understand requirements and maintain an effective service to meet Proceeds of Crime Act (POCA) obligations.

Job description

The Proceeds of Crime Centre (PoCC) discharges NCA’s statutory obligation to provide a system of training, accreditation and monitoring of FIs and FIOs.

FISS is hosted by PoCC and enables the PoCC to deliver its function. FISS gives registered users access to a Case Law database, official court templates, discussion forums, regularly updated news items and a resource library of information and guidance around all aspects of financial investigation. PoCC designs, develops, delivers and maintains a broad range of training products and continuing professional development activities for the national law enforcement community to ensure the highest possible standards in financial investigation and asset recovery. PoCC provides operational advice and guidance, where required, to all PoCA enabled law enforcement organisations.

As a Manager in the PoCC, you will be part of a multi disciplinary team, responsible for PoCC's approach to the training, accreditation and ongoing support to FIs and FIOs. You will be responsible for managing a geographically dispersed team who are entrusted with maximising impact by developing and monitoring PoCC outputs, acting on stakeholder engagement feedback, compiling management information data and producing high level reports for senior management.

You will be central to the ongoing monitoring and improvement of the performance of financial investigation and asset recovery in the workplace across the whole of the proceeds of crime community. You will be responsible for ensuring accurate POCA related advice is hosted on the FISS Forum and that technical application of the legislation is correct. A sound understanding of POCA legislation will be required to ensure that exam questions and answers are robust and to respond to queries from FIs, and FIOs alike.

PoCC is expanding and it’s an exciting time to join the team where you will be part of a dynamic change in process.

Duties and Responsibilities

Leadership

Lead a team supporting the business through policy and strategic development, business planning, performance, service delivery or governance. Promoting high performance and adherence to corporate values.

Manage and Coach

Manage and coach staff and provide guidance on development.

Manage Resources

Manage and direct resources to ensure work is completed within agreed timescales, financial constraints and quality standards in line with NCA policy.

Supervision

Supervise the research, development, collation, co-ordination and dissemination of management information including policy, reports, briefings, business plans risk registers, presentations and web based communications as appropriate.

Work with Stakeholders

Work with government departments, statutory bodies, private organisations, academia and industry stakeholders. Attend working groups, government committees and meetings as required.

Develop and Manage Processes

Develop policy, reports, procedures and manage and/or monitor data systems across business areas.

Provide Support

Provide managers and officers with advice, guidance and support as and when needed.

Manage Data Governance

Supervise the quality, secure handling and dissemination of data and information, maintaining confidentiality, sensitivity and a duty of care in line with NCA policy.

Communicate Change

Manage change activity and communicate proposed changes with staff and stakeholders

Training and Accreditation

Responsible for overseeing the training, accreditation and monitoring functions of the PoCC.

Person specification

Skills, Knowledge and Experience

Strategic Thinking

Aligns initiatives and practices with the overall strategic goals and objectives of an organisation. Anticipates future needs, identifies opportunities, and develops innovative and forward-thinking strategies that contribute to organisational success.

Relationship Management

Develops and maintains positive relationships with internal and external stakeholders in order to deliver stakeholder needs and business objectives.

Analytical Skills

Uses analytical skills, varied sources of information and different methodologies to support decision-making.

Communication

Conveys information clearly and effectively through the written and verbal communication.

Decision Making

Processes information clearly, evaluates evidence and options and makes decisions quickly

Risk Management

Balances priorities across managing operations, finances, risks, experimentation and resources whilst also identifying and evaluating the risks associated with a task, project or decision.

Legislation

A thorough understanding of economic crime and the illicit finance landscape, including a good understanding of relevant legislation affecting PoCC activity and the wider NCA.

Information Management

A good understanding of information management and the handling of sensitive/confidential data.

Report Writing

Ability to write professional reports at an appropriate level, for a variety of audiences up to Director.

Please note that part-time hours can be accommodated with a minimum of 30 hours per week. Also, job share arrangements can be accommodated where two successful candidates are able to cover the full requirements of the role.

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• A thorough understanding of economic crime and the illicit finance landscape, including a good understanding of relevant legislation affecting PoCC activity.
• Strong written and verbal communication skills.
• Experience of managing a diverse team, including remote management within a financial intelligence and/or investigation environment.
• A good understanding of the importance of information management and the handling of sensitive information

Benefits

Alongside your salary of £55,575, National Crime Agency contributes £16,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Technical skills.

Your application will be assessed against the following:

Technical - this will be assessed by 250 word examples on:

• A thorough understanding of economic crime and the illicit finance landscape, including a good understanding of relevant legislation affecting PoCC activity.

• Strong written and verbal communication skills.

• Experience of managing a diverse team, including remote management within a financial intelligence and/or investigation environment.

• A good understanding of the importance of information management and the handling of sensitive information

A panel will assess how well your application demonstrates the requirements outlined above.

Longlist

In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.

- A thorough understanding of economic crime and the illicit finance landscape, including a good understanding of relevant legislation affecting PoCC activity. .

Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.

You will receive an acknowledgement once your application is submitted.

We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.

Scores will be provided but further feedback will not be available at this stage.

For guidance on the application process, visit:
NCA Applying and Onboarding

Assessment 1

The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.

Success Profiles at Assessment

Behaviours

• Leadership

• Making Effective Decisions

Technical

• A thorough understanding of economic crime and the illicit finance landscape, including a good understanding of relevant legislation affecting PoCC activity.

• Strong written and verbal communication skills.

• Experience of managing a diverse team, including remote management within a financial intelligence and/or investigation environment.

• A good understanding of the importance of information management and the handling of sensitive information

Assessment Outcome

Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.

In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

1. Lead criteria (behaviours/technical/experience)
2. If still tied, desirable criteria will be assessed (if advertised)
3. If still tied, application sift scores will be used

Feedback is provided only to those who attend an assessment.

You will be subject to vetting and pre-employment checks before appointment.

Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.

We encourage all candidates to visit the NCA Careers Page for more information.

Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : central.recruitment@nca.gov.uk
• Email : central.recruitment@nca.gov.uk
• Telephone : central.recruitment@nca.gov.uk

Recruitment team

• Email : central.recruitment@nca.gov.uk

Further information

If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.