Project and Change Delivery Manager (Ref: 22366)

Job summary

This position is based nationally.

Job description

Role: Project and Change Delivery Manager

Business: Office of Public Guardian (OPG)

Location: National (Based at your local MoJ National Hub)

Grade: SEO (Senior Executive Officer)

Salary: The national salary range is £42,914 - £46,182 London salary range is £49,325- £53,081 Your salary will be dependent on your base location.

Contract Type: Permanent

Minimum Hours: Full time

Organisational Overview

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. We are an Executive Agency of the Ministry of Justice (MoJ), set up in 2007 following the introduction of the Mental Capacity Act of 2005.

OPG is responsible for registering lasting powers of attorney (LPA) and enduring powers of attorney (EPA) and supervising deputies who are appointed by the Court of Protection.

OPG is a fantastic place to work offering a range of development opportunities. The OPG is a disability confident employer and is committed to developing a supportive and inclusive environment that reflects the diverse community we serve.

OPG is currently delivering an ambitious transformation programme. This will change the way we provide services and help us meet the growing needs of our users, partners and our stakeholders. It will make sure our users experience a better level of support and will help us to respond to the changing needs of society. Transformation will ensure we can better support adults at risk and create high-quality services that are accessible and affordable.

Team Overview

• This is an exciting time at the Office of the Public Guardian (OPG), as we transform how we deliver our statutory services and ensure that we are fit for the future. As Project and Change Delivery Manager, you will be a flexible delivery resource within the Transformation Directorate, helping to progress a varied range of priority projects and change initiatives
• If successful, you could manage a defined project, lead a change workstream, coordinate several smaller priorities or provide focused delivery support where additional capacity is needed. You will bring structure and pace to the work by clarifying outcomes, developing proportionate plans, coordinating activity and helping teams implement change successfully.
• The work will vary according to organisational need, and you may move between assignments as priorities change. Some assignments will require project management skills, while others may focus more heavily on change delivery, implementation, service improvement or coordinating a short piece of priority work. You will work with project leads, operational colleagues and subject-matter experts to agree the right approach and see activity through to completion.

Duties and Responsibilities

• Flexible delivery – Manage a defined project, lead a change workstream, coordinate several smaller priorities or undertake a focused piece of delivery work, adapting the approach to the assignment.
• Planning – Develop and maintain clear delivery plans, milestones, actions and responsibilities, updating them as circumstances change.
• Change implementation – Work with colleagues to understand impacts, coordinate engagement and implementation activity, and support readiness for new processes or ways of working.
• Team coordination – Coordinate the contributions of project team members and subject-matter experts, clarify actions and follow up progress.
• Stakeholder engagement – Build effective working relationships, communicate plans and progress clearly, and involve the right people in delivery and change activity.
• Governance and reporting – Maintain proportionate project controls and provide clear progress reports, escalating decisions or concerns when needed.
• Risks and issues – Identify and monitor risks, issues and dependencies, agree practical mitigating actions and escalate matters outside your authority.
• Resources – Coordinate available people and specialist input, highlight resource pressures and support the project lead or sponsor with budget monitoring where required.
• Outcomes – Track delivery of agreed outputs and contribute to monitoring whether the change is achieving its intended outcomes.
• Continuous improvement – Capture lessons, act on feedback and share practical improvements with colleagues.

Agreed Expectations

The successful candidate will be expected to work from their base location (This will be your closest MoJ National Hub) on a weekly basis in line with current Civil Service requirements, outside of any reasonable adjustments.

Skills & Qualifications

Essential Skills

• Experience of delivering projects, change initiatives or defined pieces of priority work, including planning activity, coordinating others, monitoring progress and balancing competing demands (Lead criterion).
• Experience of using project delivery methods and controls, including plans, milestones, risks, issues, actions and reporting.
• Experience of supporting the delivery of organisational or operational change, including engaging colleagues, understanding impacts and helping to implement new ways of working.
• Ability to coordinate contributions from a range of colleagues, maintain momentum and follow through on agreed actions.
• Good stakeholder management and communication skills, with the ability to explain project information clearly and build effective working relationships.
• Ability to identify delivery risks and issues, take practical action and escalate appropriately.
• Ability to organise your own workload, adapt to changing priorities and work effectively across more than one area.

Desirable Skills

The criteria below are desirable only. They will not ordinarily be assessed during the recruitment process but may be used to distinguish between candidates with tied scores.

• A recognised project delivery or change management qualification, such as APM Project Management Qualification, PRINCE2 Practitioner, Agile project delivery or a recognised change management qualification.
• Experience of delivering service improvement or organisational change in a complex operational environment.
• Experience of using waterfall, agile or hybrid delivery approaches.
• Experience of supporting benefits tracking, implementation planning or project assurance.

Application process

This recruitment will follow the Civil Service Success Profile process. Candidates will be expected to complete the following as part of the application:

• A CV and detailing your career history. CV’s will be assessed against the essential & desirable skills above (no more than two pages).
• Statement of Suitability of no more than 1000 words, to demonstrate your experience against the essential skills required for this role.

In the event that we receive a large number of applications, we will conduct an initial sift based on the lead criteria:

• Experience of delivering projects, change initiatives or defined pieces of priority work, including planning activity, coordinating others, monitoring progress and balancing competing demands.

Interview Process

If you are successful at sift, you will be invited to an interview which will use the Civil Service Success Profiles. At interview, candidates should expect questions on:

• Strengths relevant to the role
• The following Behaviours at Level 3:
  • Making Effective Decisions
  • Communicating and Influencing
  • Delivering at Pace
  • Leadership

All interviews will be held remotely via MS Teams.

Feedback will only be provided if you attend an interview.

Reasonable Adjustments

At OPG we consider all applications on the basis of merit and want you to feel able to demonstrate your full potential whatever type of assessment is used. If you require any reasonable adjustments for any aspect of the selection process, do not hesitate to get in contact with us.

As a Disability Confident organisation, we will offer a guaranteed interview to candidates with a disability who meet the essential criteria for this role. If you are applying for a role within OPG and would like to be considered under the Disability Confident Scheme, please indicate this in your application and let us know of any reasonable adjustments you may require during the selection process.

For further information on benefits of working for OPG, such as our Flexible Working Policy and a FAQ, please check the candidate information pack attached to this advert.

If your application for this role is unsuccessful, we may offer you an alternative role at the same or lower grade should one be available.

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Leadership

Benefits

Alongside your salary of £42,914, Office of the Public Guardian contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/22366?entityId=22366