Project Officer

• Do you enjoy helping people turn ideas into well-organised projects and practical improvements?
• Can you bring colleagues together to review processes and find better ways of working?
• Are you confident producing clear reports, project documents and communications for different audiences?
• Would you like to contribute to improvements that make a difference to housing services and residents across the city?

About the service

You will join the Housing Improvement and Assurance Team within Homes and Investment. We support improvement across Housing by helping teams plan and deliver projects, strengthen their processes, communicate effectively and demonstrate progress against service and corporate priorities.

Contract type: Permanent

Interviews to be held: Thursday 5th & Friday 6th November 2026

There is full information about the role below and attached but, if you would like an informal discussion, please contact Karen Hooper (Programme Manager- Housing Improvement & Assurance Team) karen.hooper@brighton-hove.gov.uk

About the role
We are looking for two Project Officers to fulfil this varied role in which you will support Project Managers and programme boards to deliver service improvements across Housing. You will help coordinate projects, maintain accurate documentation, track progress and provide clear information to colleagues, residents and other stakeholders.

A key part of the role will be reviewing processes and working with colleagues to make services more efficient and effective. You will plan and facilitate improvement sessions, keep procedures up to date and use business process improvement techniques to help teams develop practical solutions.

You will also:

• prepare project and programme documentation, including project initiation documents, Gantt charts and progress reports
• maintain action, risk and status reports
• support project and programme meetings by preparing papers, taking minutes and following up actions
• undertake research and consultation, including coordinating responses to government consultations and changes in legislation
• help prepare briefings, workshops, training materials and presentations
• support the completion of Equality Impact Assessments
• coordinate the annual review of Housing business continuity plans and business impact assessments
• help collate, organise and validate information, maintain version control and support good data governance.

You will contribute to important Housing communications, which may include internal newsletters, information for residents, website and social media content, and the Housing Annual Report. You will need to make complex information clear, relevant and accessible for different audiences.

Inclusive practice is embedded in our team which provides tangible benefits for our broad range of diverse customers. This enables us to consider individual need and always strive for improvement in service delivery.

Why join us?

• Play an important role in a central team to improve the housing customer experience
• Join a collaborative and supportive team environment.
• Be an essential member of a new team that is leading in applying our strategic response to regulation in social housing
• Help connect the many facets of the Housing service to provide consistent high quality improvements
• Develop your skills in a range of administrative tasks
• Access a range of learning, development, and career progression opportunities.
• Work for an organisation committed to diversity, inclusion, and wellbeing

With enhanced expectations around regulatory standards and service delivery by social landlord we are entering a new phase of regulation in social housing. You will be integral to how Brighton & Hove delivers an excellent service to its social housing tenants.

Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Why work for us?
As a council, we want to:
• be connected
• be confident
• be innovative and creative
• be diverse and inclusive
• be healthy and psychologically safe
For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.

How to apply
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

AI advice for candidates
We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application.

We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert.

All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants’ responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words.

Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

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