Project Officer

Help shape the future of service delivery

Are you passionate about improving services, solving complex problems and using technology to make a real difference?

We are looking for ambitious and innovative Project Officers to join our Economy & Infrastructure directorate. This is an exciting opportunity to lead service improvement initiatives, drive digital transformation and help ensure our services are efficient, effective and fit for the future.

We have the following opportunities

• Permanent - Full time, 37 hours per week
• Fixed Term – 18 months, full time, 37 hours per week
• Fixed Term – 12 months, full time, 37 hours per week

About the role

As Project Officer, you will play a key role in reviewing how services operate and identifying smarter ways of working. You will work closely with managers, colleagues, IT teams, service delivery partners and customers to deliver meaningful change through effective use of technology, systems and data.

What you'll be doing

• Leading service improvement and transformation projects.
• Reviewing processes and identifying opportunities to improve efficiency and customer experience.
• Developing business cases and recommending innovative solutions.
• Working with managers, colleagues, customers and partners to deliver change.
• Supporting the successful implementation of new technologies and systems.
• Using data and insight to measure impact and drive continuous improvement.

The fixed-term opportunities offer the chance to work across a diverse range of Economy & Infrastructure services, supporting transformation projects that improve how services are delivered to residents, businesses and communities. You will work with a variety of services, such as highways and transport, environmental and regulatory services, community and partnership services, economic development, and other directorate-wide improvement initiatives. You will help to refine processes and make better use of data and digital solutions

The permanent post will be based within our Planning team. Whilst an understanding of, or interest in, the planning sector would be advantageous, it is not essential. We welcome applications from candidates with experience of delivering service improvement, transformation or project work in any sector.

About you

We are seeking an organised and analytical professional with experience of delivering improvement projects and engaging stakeholders at all levels

You will bring:

• A degree level qualification or able to demonstrate relevant experience at an equivalent level.
• Experience of using technology (Microsoft 365) to improve processes, enhance data quality and drive service transformation.
• Experience managing projects or workstreams and delivering outcomes within agreed timescales.
• Strong analytical skills, with the ability to interpret complex information and make evidence-based recommendations.
• Excellent communication and stakeholder engagement skills, with the ability to build positive relationships across a range of audiences.
• A strong understanding of information governance, data security and compliance requirements.

Why join us?

At Solihull Council, we're committed to delivering excellent services and continuously improving the way we work. You'll join a supportive and collaborative team where your ideas and expertise will help shape future service delivery across a high-profile directorate.

We also offer:

• Flexible working arrangements, including hybrid working
• Generous annual leave, with the option to purchase up to 10 additional days
• Flexitime scheme
• Access to the Local Government Pension Scheme
• Employee Assistance Programme – 24/7 confidential support
• Family and carer-friendly policies
• Staff benefits including discounts, subsidised travel passes, and Cycle to Work scheme

Additional information

Whilst some of these posts are offered on a fixed term basis, we would welcome applications from internal applicants seeking a secondment opportunity. If you wish to proceed as a secondment, please gain your line manager’s approval before applying.

To apply, please click on the link below and make sure your application is in your own words and reflects your own personal experiences.

If you have a specific question regarding this post, Jodie Russell, Directorate Business Manager at jodie.russell@solihull.gov.uk

Closing date: 1 November 2026

Interviews: week commencing 16 November 2026.

Please note: As part of our compliance and safer recruitment requirements, references will be sought for all successful candidates following interview. A reference must be provided by the candidate’s current or most recent employer or training provider. Where this does not cover the last three years, an additional reference will be required from the candidate’s next most recent employer or training provider. Posts subject to statutory regulation may require additional scrutiny. Personal/character references will only be accepted in exceptional circumstances.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.