Public Transport Administration Apprentice I 8980 I PTR019

Brighton & Hove City Council have an interesting role in our Public Transport team as a Business Administration Level 3 apprentice. This is an opportunity to develop and expand your administrative and IT skills whilst studying towards a Level 3 Business Administration apprenticeship

You will learn how our transport and infrastructure system works and be a part of the team that delivers the Bus Service Improvement Plan (BSIP). The main objectives of the BSIP are:

• Increase bus passenger satisfaction levels.
• Increase bus passenger numbers.
• Improve bus reliability.
• Reduce bus journey times.

There will be a wide variety of projects that you will have the opportunity to be involved in and contribute to.

About The Role

You will be working with a supportive and dynamic team, to gain knowledge of the city’s local transport network, how it is planned, promoted, maintained and developed. Brighton and Hove Council works closely with bus operators and stakeholders, to encourage bus travel as a sustainable way to travel, whilst contributing to tackling climate change and providing cleaner air in the city.

The role requires someone who thrives on learning new things; is motivated and proactive and can work independently when needed. Good communication skills both written and verbal and the ability to work well as part of the team is important. The tasks required will be varied from taking minutes to assisting with data collection and collation. You will have the opportunity to develop your skills and experience with an emphasis on your future career goals. Our goal is to ensure that you develop your skills while being an important and necessary part of the team and enjoy the process. The aim is to ensure that with these skills you will be well placed to continue your career aspirations upon completion.

About The Apprenticeship

The following link will advise you of the detail of the apprenticeship standard.

Business administrator / Institute for Apprenticeships and Technical Education

The duration of the apprenticeship will be up to 21 months.

1. NB. This may be amended should you have any applicable prior learning, and your contract will end on successful completion of the apprenticeship.

Hear what our other apprentices have to say by watching this video

This apprenticeship is run by Chichester College Group who is responsible for supporting you with your learning and carrying out assessments. Your role will be linked to the knowledge, skills, and behaviours in the apprenticeship standard and once you are competent in all these areas you will take a Final Assessment before successfully completing. You will receive support from a nominated mentor, throughout the duration of the apprenticeship.

You will have online fortnightly workshops, assessor visits every 4-6 weeks, three-way reviews with manager, apprentice & college every 8-12 weeks, plus other types of learning during contracted hours.

If you would like to have an informal discussion about this opportunity, please contact Barbara Higgins, Public Transport Project Officer via email at Barbara.higgins@brighton-hove.gov.uk. We could also arrange for you to speak to someone who is already a part of our apprenticeship program.

If you would like to discuss eligibility, please email the Apprenticeship Team on apprenticeships@brighton-hove.gov.uk

Interviews: 16th 17th Nov 2026

Provisional Start Date: Jan 2027 (college start 27th Jan)

Entry Requirements

Please see the Essential Criteria listed in the Person Specification section of the Job Description for the particular requirements of this role.

Please note, if you are successful at interview your application will be shared with the training provider and an informal interview and assessments will take place with them to confirm eligibility prior to an offer being confirmed.

Please list your qualifications in the application as this may affect eligibility.

Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Why work for us?
As a council, we want to:
• be connected
• be confident
• be innovative and creative
• be diverse and inclusive
• be healthy and psychologically safe
For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.

How to apply
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

AI advice for candidates
We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application.

We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert.

All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants’ responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words.

Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.

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