Radon Admin Officer

Job summary

The Radon Group is a mix of both scientific and administrative staff working across three teams: Radon Dosimetry Team, Radon Programmes Team and Radon Services Team. This position is for an Admin Officer on a 0 hour bank worker contract, to provide administrative support to the Radon Group during periods of increased workload when delivering their services.

The main objective of the Services Team is to provide radon information and services to our customers. This involves communication via the telephone, email and through our website www.ukradon.org. The team also deliver the radon search and measurement services to a range of customers; householders,employers and landlords. The team are also responsible for the development, content and admin for the group website www.ukradon.org.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

Job description

Main duties will involve participating in a selection of the day-to-day work of the Radon Group, maintaining a high level of accuracy, in accordance with standard operating procedures.

Within the Radon Group, the Radon Services team provides services, information and advice about radon for the public, including individual householders,industry and researchers.

The post holder will carry out set administrative tasks including:

• Manual packing and unpacking of detectors
• Manually handling and moving bulky parcels and packages with aids such as a hand trolley, between the ground floor storage area and the first floor, typically via the lift
• Manually sorting small items such as detectors by hand, typically between 200 to 1000 pieces per day
• Dealing with incoming paperwork and distributing it to other sections of the group
• Communicating effectively within the team to ensure an excellent service
• Helping to monitor stock levels
• Liaising with colleagues within the radon team to manage the collation/delivery of the detectors
• Check customer questionnaire responses in bespoke software. Data checking is manual, and requires a high level of thoroughness and accuracy.
• Following office procedures
• Carrying out routine quality assurance procedures.

The post holder may occasionally work unsupervised, carrying out straightforward functions such as detector packing and unpacking in accordance with
standard operating procedures.

The post holder will develop working relationships and communicate regularly with a wide range of individuals, internal to UKHSA. This will include:

Internal

• Scientific staff in Department up to Group Leader
• Administration staff in Department
• Specialist staff in other groups/departments
• Head of Department
• Scientific staff in other Departments up to Group Leader

External

• This role is not required to have any liaison with external customers or contacts outside of the organisation

Person specification

Essential role criteria:

• 5 GCSE’s (or equivalent level such as O levels / functional skills ) including Maths, English or equivalent experience in an office role.
• Knowledge of good customer care and experience of good customer service
• Previous experience of working in an administrative environment using computerised data systems.
• Experience of office based database entry work.
• Working knowledge of Microsoft Office including Word and Excel.
• Clear communicator with good writing and data entry skills ensuring accuracy
• Ability to work effectively as part of a team
• Good problem solving skills (e.g. prioritising)
• Able to work on own initiative, organising and prioritising own workload to set deadlines

Desirable role criteria:

• Understanding of Data Protection legislation

Benefits

Alongside your salary of £27,335, UK Health Security Agency contributes £7,918 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy will be assessed using a competency-based framework which will assess your qualifications, knowledge and experience and / or skills and abilities outlined in the essential criteria.

Stage 1: Application & Sift

You will be required to complete an application form. You will be assessed on the listed essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)
• 1,000 word Supporting Statement

Healthjobs UK has a word limit of 1,500 but your supporting statement must be no more than 1,000 words. We will not consider any words over 1,000 words.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV –Please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Longlisting

In the event of a large number of applications we may longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If used, the pile(s) ‘Meets all essential criteria’ and ‘Meets some essential criteria’ will proceed to shortlisting.

Shortlisting

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of :

• 5 GCSE’s (or equivalent level such as O levels / functional skills ) including Maths, English or equivalent experience in an office role.
• Previous experience of working in an administrative environment using computerised data systems.

If you are successful at this stage, you will progress to interview stage.

Feedback will not be provided at this stage.

Stage 2: Interview

You will be invited to a single face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview.

Knowledge, Experience, Skills & abilities will be tested at interview.

Interviews dates to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria - External

Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Location

This role is being offered as office/lab based at our Scientific Campus in Chilton (Didcot).

Based at our scientific campus, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

Security Clearance Level Requirement

Successful candidates must pass a basic disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is :

• Basic Personnel Security Standard
• Counter-terrorist Check

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Nicky Hutt
• Email : Nicky.Hutt@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact UKHSA Public Accountability Unit via email: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website here.

http://www.healthjobsuk.com/vacancy/7857746