Receptionist

We are recruiting a Receptionist at Caerphilly County Borough Council.

Working hours: Zero Hours Contracts
Contract Type: Relief / Casual
Location: Primary work base will be agreed by line manager at appointment. The potential work base for every employee is in any of the facilities managed by Leisure Services within Caerphilly County Borough Council

Team: Sport and Leisure Services

This position offers an excellent opportunity to become part of our team and provide support across the organisation.

We pay an attractive salary of £13.26 per hour and offer access to training and development opportunities.

Sport and Leisure Services are looking to recruit enthusiastic and motivated receptionists to join their growing team.

The post involves providing an effective and efficient reception service contributing to the day-to-day operation of a Leisure Centre, dealing directly with members of the public to undertake bookings, deal with queries and accept payments.

All applicants must be customer orientated to ensure a high and consistent level of service provision that will encourage repeat business and be able to demonstrate their knowledge an enthusiasm in sport and recreation.

This role is offered on a relief/casual, zero‑hours basis, with work available as needed to support the team and cover short‑term absences.

For the role, we ask that you have:

• 5 GCSEs Grade A*-C or equivalent level of qualifications on the Credit and Qualifications Framework / Relevant Level 2 qualification. For example, NVQ2 Customer Service.
• The ability to operate a cash handling and recording system.
• Proven experience of dealing with customers face to face, over the telephone and via email.

We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list.

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Lydia English on 01495 248100 or email englil@caerphilly.gov.uk.

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

If you have any difficulty applying online, please contact webrecruitment@caerphilly.gov.uk for further information.

This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.