Receptionist

Job summary

SLC have an exciting opportunity for a Receptionist to join our Estates Team at our Hillington office, playing a key role in keeping the organisation running smoothly.

Job description

As a front-of-house professional, you’ll deliver a courteous and efficient switchboard service, welcome staff and visitors, and help maintain a safe, professional working environment. With no two days the same, you’ll support a wide range of administrative and clerical activities, from issuing security passes and managing enquiries to enrolling new starters and getting involved in project work across the Estates function. This role would suit someone with experience in front of house/reception and switchboard duties, strong communication skills, excellent attention to detail, and the ability to prioritise and multitask with confidence.

The post is offered on a 0.8 FTE basis, with a strong preference for candidates who can work Monday to Friday between 0830 - 1430 and is fully onsite. Please note that we cannot offer hybrid or remote working for this role.

Person specification

• Experience of reception and switchboard work

• Administrative or Clerical knowledge and experience at an intermediate level.

• Good communication skills and ability to communicate at all levels

• Knowledge of security and emergency procedures

• Ability to prioritise and multitask when speaking with different stakeholders

• Data entry accuracy and attention to detail

Benefits

Alongside your salary of £24,785, Student Loans Company contributes £7,180 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Competitive salary
• Civil service pension
• 28 days annual leave plus 8 public holidays, and extra day’s leave if you are moving home
• Opportunity to buy or sell holidays
• Option to use flexi time to earn two extra days holiday per month
• Flexible working contracts
• Family friendly leave - including 52 weeks maternity/adoption leave with six months at full pay and the option to share leave with a partner
• Life insurance cover providing protection equivalent to four times basic salary
• Recognition of success through performance related pay awards
• Opportunity to give back to the community through annual volunteering day
• Bespoke contributory SLC Reward+ lifestyle benefits package, including retail discounts
• Structured career development using SLC’s Career Pathways programme.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Shortlisted candidates will be contacted

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : ask_recruitment@slc.co.uk
• Email : ask_recruitment@slc.co.uk

Recruitment team

• Email : ask_recruitment@slc.co.uk

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission’s Recruitment Principles and you wish to make a complaint, you should contact ask_recruitment@slc.co.uk in the first instance.