Recruitment Consultant

Job summary

Are you a driven, enthusiastic, and people-focused professional looking for a rewarding career in recruitment? We are seeking dynamic individuals to join our Recruitment Team and play a vital role in supporting the Agency's mission.

This is an exciting opportunity to thrive in a fast-paced and continually evolving environment, where no two days are the same. As part of our team, you will help attract and secure exceptional talent, enabling the Agency to deliver on its ambitious goals and strengthen its position as a global leader in the fight against criminality.

If you are motivated by making a real difference, enjoy building relationships, and want to contribute to an organisation with a meaningful purpose, we want to hear from you. Join us and be part of a team that is shaping the workforce behind a safer future.

Please note - For part time application the minimum number of hours required per week would be 32hrs over 4 days. Alternative working arrangements will be considered case-by-case.

Travel will be required for training and some occasional travel may be requested to various NCA sites on an ad-hoc basis.

Interview information:

• Information for the role play and in-tray exercise will be provided to successful candidates from sift prior to interview.
• Interviews are anticipated to be between August and September and will be held in-person. This may change subject to venue availability in which interviews may be held over Microsoft Teams.

Job description

The Recruitment Team is responsible for the delivery of an end-to-end recruitment process from planning the job advert to making provisional job offers.

You will be responsible for managing multiple campaigns across all areas of the Agency, managing their recruitment requirements. This may include volume or specialist vacancies.

You will utilise our internal Applicant Tracking System (ATS) to support stakeholders and candidates throughout the recruitment process and proficiently use technology to provide a quality customer service.

You’ll be working as a strategic partner with several commands to add value alongside a team of recruiters who are leading the way in providing an innovative and efficient recruitment service.

As we look to change the way we recruit, modernising and improving our service to all stakeholders, this role will suit someone who can think on their feet, thrives in a high-pressured environment, is reflective in their practice and excels in providing a positive experience for all involved.

Duties and Responsibilities

Creation of job advertisementsWorking closely with Hiring Managers to create adverts that are inclusive and welcoming, giving potential applicants a clear overview of the role.Stakeholder managementGuiding the recruitment process through the advertisement timeline, you will be working closely with internal managers to provide advice on best practices ensuring all recruitment adheres to the civil service commission principles. You will guide and support on the implementation of diverse assessment methodsCustomer ServiceKnowledgeable advice and guidance along with empathetic solution finding for internal and external customers is a requirement of the role. The roles we are advertising are within a fast-paced recruitment environment, excellent customer service is key to perform in this role.AdviceProvide advice and guidance to colleagues and the wider business on Recruitment and best practice.Relationship buildingBuild good working relations with both internal and external partnersEnd to end recruitmentWorking within the central recruitment team, the Recruitment Account Managers are responsible for managing the end-to-end recruitment life cycle, for a range of disciplines, across the agency.GovernanceAdherence to the Civil Service Recruitment Principles of fair and open is the cornerstone of how the NCA recruits.Vacancy managementResponsible for the timely and successful conclusion of each recruitment campaign within your designated business area. You will keep accurate records of progress on vacancies and candidate journey by utilising our state-of-the-art ATS system, in line with policy procedures.

Person specification

Customer service

Great customer service skills are key to be successful. We aim to deliver a high-quality recruitment service to deliver a positive experience for both candidates and the hiring manager.

CommunicationThis role would suit someone who is confident and able to present and lead their business areas on recruitment best practice. Organisation

Able to follow processes consistently while handling large quantities of information or customer interactions. Ability to plan carefully, keep things tidy and work effectively

Time Management and Organisation

We are looking for candidates who have the ability to manage high volumes of recruitment, who can prioritise, whilst managing candidates and stakeholders’ requirements.

Working at PaceYou will be required to complete multiple tasks within SLA (Service Level Agreement) and ensure campaigns run to the advertised timeline. Attention to detail

A keen eye with good attention to detail is required to ensure we are delivering

Technical skills

We'll assess you against these technical skills during the selection process:

• Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills
• A highly driven and self-sufficient individual who takes ownership of priorities, effectively manages their own workload, and delivers results with minimal supervision

Benefits

Alongside your salary of £36,057, National Crime Agency contributes £10,445 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.

If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Other benefits include:

• Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
• Family friendly policies, notably above the statutory minimum
• Learning and Development opportunities
• Interest free loans and advances, including season tickets, childcare and rental deposits
• Housing schemes - Key Worker status
• Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway , Edenred and Blue Light Card schemes.
• Staff support groups/networks
• Sports and social activities, including membership to the Civil Service Sports Council (CSSC)

Further information is available on the NCA Website.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.Your application will be assessed against the following:Technical - this will be assessed by 250 word examples on:

• Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills

• A highly driven and self-sufficient individual who takes ownership of priorities, effectively manages their own workload, and delivers results with minimal supervision

Experience - This will be assessed:

CV

Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.

Details of what is expected within your CV are as follows: Please demonstrate how you meet the following criteria "Prior experience in delivering end-to-end recruitment within a high volume, fast-paced environment."

Your CV should be font size 11, 2 pages only, any additional pages will not be considered. Please ensure no personal data is included in the CV to ensure anonymity during the sift stage. Candidates must pass the essential criteria assessed through the CV for the rest of the application to be considered.

A panel will assess how well your application demonstrates the requirements outlined above.

Longlist

In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.

- Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills .

Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.

You will receive an acknowledgement once your application is submitted.

We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.

Scores will be provided but further feedback will not be available at this stage.

For guidance on the application process, visit:
NCA Applying and Onboarding

Assessment 1

The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.

Additional assessment methods used alongside InterviewAs part of the assessment process In-Tray exercise, Role Play will be required to assess the criteria outlined below:'Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills' and 'Produces clear, accurate, and engaging job advertisements with strong attention to detail.'

Success Profiles at Assessment

Technical

• Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills

• Produces clear, accurate, and engaging job advertisements with strong attention to detail

Experience

• Prior experience in delivering end to end recruitment within a high volume, fast-paced environment

Strengths

Strengths are tested at interview stage - the strengths tested are not shared before the interview.

Assessment OutcomeOutcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.

In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:

1. Lead criteria (behaviours/technical/experience)
2. If still tied, desirable criteria will be assessed (if advertised)
3. If still tied, application sift scores will be used

Feedback is provided only to those who attend an assessment.You will be subject to vetting and pre-employment checks before appointment.Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records. We encourage all candidates to visit the NCA Careers Page for more information.

Vetting requirements - SC Enhanced

Prior to commencing the role, you will need to successfully complete SC Enhanced clearance. The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.Failure to meet the residency requirements will result in your security clearance application being rejected.For further information on National Security Vetting checks please visit the following page Demystifying VettingIndividuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.

Occupational Health

Successful candidates will be expected to undertake an occupational health assessment. Depending on the role an in-person medical may be required in either London or Warrington. Unfortunately, travel costs will not be reimbursed.

Multi Location

Where multiple locations are advertised, appointments will be made in merit order for each location.

Please indicate up to three location preferences clearly. Only your first three preferences will be considered. You may be allocated to any of the locations you select. If you decline an offer for a location you have selected as a preference, a further offer may not be made.

If you choose to reject an offer and no alternative preferred location can be offered, you will not be able to return to the process or be placed on a reserve list.

Only the advertised locations are available; any additional notes added to the application will not be taken into account.

Near Miss

If you meet the criteria for a lower grade, you may be offered that role if not appointable at the advertised grade.

Conversely, if found appointable at a higher grade but no posts are available, you may be offered a lower-grade role.

All offers are made based on merit.

Hybrid Working

The NCA supports hybrid working. The extent of remote working will depend on the role and can be discussed at the offer stage.

Reasonable Adjustments

We’re proud to be a Disability Confident Leader and an inclusive, equal opportunities employer.

We’re committed to creating a workplace where everyone can be their authentic self. If you’re neurodiverse, have a disability, or live with a long-term health condition, we encourage you to let us know about any reasonable adjustments you may need during the recruitment process.

If you experience accessibility issues with the advert or require reasonable adjustments, please contact our Recruitment Team at Central.Recruitment@nca.gov.uk before the advert closing date.

Please ensure you complete the ‘Equal opportunities’ and 'Reasonable Adjustments' sections in the application form to inform us on what support you may need in the recruitment process.

For more on our Disability Confident commitment, visit Disability Confident Scheme , Civil Service Careers.

Visit NCA Benefits and Support for more details.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Central Recruitment Team
• Email : central.recruitment@nca.gov.uk

Recruitment team

• Email : central.recruitment@nca.gov.uk

Further information

If you believe your application has not been treated fairly, email: Central.Recruitment@nca.gov.uk (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.