Regional Facilities Manager (RFM) (Southeast) (Ref: 12979)

Job summary

Please refer to Job Description

Job description

Job title: G7 - Regional Facilities Manager (RFM) (Southeast)

Directorate: Property

Workstream: Facilities Management

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.

About the role

The Regional Facilities Manager is responsible for managing all day-to-day operational HMCTS property and facilities management related activities across a specified region, ensuring buildings are fit for purpose, provide a safe environment and satisfy all statutory and legal regulations including repairs, preventative maintenance, catering, cleaning, portering, waste and security services.

The role involves supporting the Property Leads for the North and South regions in collaborating with HMCTS operational teams to develop and deliver facilities management and capital/revenue spending strategies aligned with the HMCTS estate strategy.

It requires maintaining strong engagement with operational colleagues to provide Facility Management related advice that ensures the continued provision of justice. The position includes direct management responsibility for a team of Facilities Managers within the region and accountability for achieving a balanced financial position through effective budget management processes.

Your role as the Regional Facilities Manager encompasses several key aspects (but not limited to):

· Responsible for the effective management of the service provision suppliers and report any short comings that will affect the operation and provision of Justice across the region.

· Monitor and implement dashboard reporting of progress and data for regular scrutiny and interaction with stakeholders at all levels within HMCTS.

· Manage and influence a diverse range of users and user demands to lead on the provision of an effective and timely service delivery to customers and stakeholders.

· Represent region as a member of the Facilities Management senior management team regularly attending meetings to provide advice and challenge as necessary on key initiatives and issues, seeking agreement, reporting back and implementing outcomes in region.

· Support and interact with property directorate colleagues in lease and landlord matters and the management of capital and revenue projects contributing directly to their management and successes through providing operational views and helping in the development of standards and practices.

Please refer to the attached role profile for a comprehensive overview of the role.

Who are we looking for? (Person Specification)

The ideal candidate for this position should demonstrate:

Essential

• Demonstrable experience in Facilities and Contract Management, including knowledge of contract law, terms, and conditions

• Proven commercial, operational and line management experience for large teams and complex estates with a strong understanding of the issues involved, customer management and supply chain management.

• Ability to deliver clear oral and written briefings to stakeholders, explaining complex processes and expectations, and collaborating effectively with internal and external stakeholders in line with grade.

• Proficient with IT systems such as Microsoft Word, Excel, Teams and Power Point.

• Ability to adapt to changing priorities and deliver results under pressure, demonstrating problem-solving skills and persistence

Desirable

The below criteria are desirable only. These will not be assessed throughout the recruitment process but will be used in the event of tied scores between candidates.

· Technical contract management and/or facilities management qualification or hold full membership of a recognised professional body (e.g. Institute of Workplace and Facilities Management).

• A sound understanding of HMCTS’s business objectives.

How to apply

Please submit

• An anonymised CV. Please ensure your CV is uploaded in a simple format to prevent any formatting issues when it's downloaded or reviewed.

Your CV should:

· Be succinct and clear.

· Be factually accurate – You must ensure that any evidence submitted as part of your application, is truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

· Include your qualifications, highlighting any modules or accreditation relevant to the role.

· Include your relevant experience, providing dates.

· Provide detail – we are interested in how your knowledge, skills, and experience demonstrate the capabilities we are looking for in this role.

· Statement of suitability demonstrating how you meet the essential criteria (up to 1000 words)

Your Statement of Suitability should be no more than1000 words and should give us real life examples of how your skills and experience match those needed for this role. Consider addressing particular points in the person specification requirements and key responsibilities. We recommend following the STAR format.

You must ensure that any evidence submitted as part of your application are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

We will aim to sift the CV, Statement of Suitability and your experience in Facilities Management and Contract Management but, in the event of a large number of applicants, an initial short sift may be conducted on your experience in Facilities Management and Contract Management only. Candidates who pass the initial sift of the experience example will either:

· progress to a full sift where all application assessment criteria is then assessed.

· or progress straight to interview.

If successful at sift, you will be invited to attend a remote interview, via Microsoft teams. During your interview, you will be assessed against the following Civil Service Success Profiles which will include:

· A presentation against your experience in Facilities Management and Contract Management, the presentation brief will be sent to you in advance.

· 2 experience questions relating to essential criteria of the person specification.

· A question in relation to the “Changing and Improving” Civil Service behaviour.

Working pattern

This is a full-time position only due to the nature of the role.

Travel requirements

As part of your role, you will be expected to attend multiple HMCTS sites located throughout your region on a regular basis with occasional travel to other locations in the country. Travel and accommodation costs incurred for official duties will be fully funded by HMCTS in line with departmental policy.

Once probation has been completed you will be eligible to apply for a vehicle under our corporate leasing scheme.

Location

The building sites listed in the advertisement are not exhaustive, you will have the opportunity to discuss and agree your preferred base location within your region with your line manager at onboarding stage.

Opportunities for development

HMCTS is committed to staff development and offers an extensive range of training and development opportunities in relation to the role.

About our benefits

We reward our people for their hard work and commitment. We have a number of family

friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.

Proud to Serve. Proud to keep justice going.

Person specification

Please refer to Job Description

Licences

Full UK Drivers Licence

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving

Benefits

Alongside your salary of £58,511, HM Courts and Tribunals Service contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/12979?entityId=12979