Registered Intermediary

Job summary

The Ministry of Justice is seeking candidates to become Registered Intermediaries (RIs). The candidates will be able to use their knowledge of language and communication essential to their existing role or profession and will already have experience working with adults or/and children with communication needs. This recruitment campaign is targeted at specific regions of England and Wales. These regions are: Avon and Somerset, Bedfordshire, Cambridgeshire, Cheshire, Cleveland, Cumbria, Derbyshire, Dorset, Durham, Dyfed Powys, Essex, Gloucestershire, Greater Manchester, Gwent, Hampshire, Hertfordshire, Humberside, Kent, Leicestershire, Lincolnshire, Northamptonshire, Northumbria, Nottinghamshire, North Wales, North Yorkshire, Staffordshire, South Wales, South Yorkshire, Suffolk, Surrey, Sussex, Thames Valley, Warwickshire, West Mercia, West Midlands, West Yorkshire, Wiltshire

Job description

Registered Intermediaries (RIs) are used in criminal proceedings to enable victims and witnesses to give their best evidence during police investigative interviews and during cross examination in court. A victim or witness might need the assistance of an RI because of their age, learning or physical disability or mental ill health or a combination of these, all of which might affect their ability to communicate with others. The work can be challenging but immensely rewarding, and an RI can often be the difference between a witness being able to give their evidence or not. The MoJ is looking to recruit RIs to the Witness Intermediary Scheme (WIS) to provide communication assistance throughout England and Wales. RI recruitment campaigns are run according to demand which is informed by gap analysis to determine business needs. To be eligible, candidates must be able to demonstrate experience in mental health areas listed in the application form. Not meeting this requirement could result in your application being rejected.

Person specification

Responsibilities

• You will be required to assess and facilitate communication between children and/or adults with learning disabilities, mental health concerns or physical disabilities and criminal justice professionals.

• You will be required to make recommendations both verbally and in written reports to advise police and other criminal justice professionals during a trial.
  
  • You will need professional experience of the compensatory measures employed to cope effectively with the emotional and behavioural characteristics expected.
  
  • You will be required to show that you are able to identify difficulties through focused, rigorous, assessment of the communication needs which would have an impact on a person giving evidence.
  
  • You will need to have a range of professional, evidence-based strategies and approaches to do this effectively and be able to explain the approaches you have taken and why. As well as assessing communication ability, you will need to have the confidence, professionalism, credibility and written and oral skills to effectively communicate your assessments to others.
  
  • You will be required to advise police and those in a court room about detailed, specific strategies which might include adaptations to procedure and language which will allow the vulnerable person to give their best evidence. It will not be sufficient to only show that you have good communication skills and are able to modify communication to assist vulnerable witnesses. You will need to be impartial at all times.
  
  • You will not need to use standardised psychometric testing but background knowledge of those assessments may be helpful. You must be able to draw upon an appropriate framework for the assessment of communication skills.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

To apply, download and complete the attached application and diversity forms and send to RI.co-ord@nca.gov.uk
Further information about the RI role can be found in the attached Recruitment Pack. Please read this before applying. If you need assistance, please contact RI.co-ord@nca.gov.uk

Selection process details: As part of the application process you will be asked to answer several competency questions and complete a statement of suitability. Please refer to the application form attached.

Key dates:

Sifting of applications concludes end March 2026.

Interviews – successful candidates will be invited to attend a remote interview via MS Teams or Zoom during April 2026.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment and Training Co-ordinator
• Email : ri.co-ord@nca.gov.uk

Recruitment team

• Email : ri.co-ord@nca.gov.uk

Further information

This is not a Civil Service job. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

Attachments

RI Advert - Regionally specific - Feb 2026 Opens in new window (pdf, 197kB)RI Recruitment Pack Feb '26 Opens in new window (pdf, 466kB)RI Application Form Opens in new window (docx, 94kB)Diversity Monitoring Form Opens in new window (docx, 29kB)

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