Registration Officer

Job Title: Registration Officer
Starting Salary: £31,537 opportunity to progress to £34,434 per annum (pro rata for part time)
Hours: 14.5,Wednesdays and Fridays
Location: Hatfield
Contract Type: Permanent
Directorate: Resources

About the team

An exciting opportunity to join the busy team of Registrars at Hatfield Register Office. We are looking for a highly motivated, enthusiastic and organised person to join us in delivering this vital service to the people of Hertfordshire.

About the role

The role involves registering key life events such as births, deaths and marriages. It also involves taking notices of marriage and conducting Marriages and Civil Partnerships, both in the register office and at licenced venues in the area.

You will be working in a busy office with a schedule of face-to-face appointments with members of the public. You will need to use excellent communication skills to extract key information and ensure the accuracy of the data recorded. You will also need strong presentation skills in order to be able to conduct ceremonies ranging from intimate celebrations to those with hundreds of guests.

There may be an opportunity to join the weekend ceremonies team and be paid sessional fees for weekend ceremony work.

Excellent interpersonal and presentation skills are essential. A good standard of general education is required, but previous experience is not essential as full training will be given to the right candidate.

About you

Essential:

• Ability to understand complicated and detailed legislation, rules and procedures and interpret them to customers in emotional and sensitive situations.
• Administrative skills – Must be able record facts and figures accurately,
• Good standard of English and numeracy and the ability to write legibly and to spell correctly
• Good ICT skills – proficient in the use of MS Teams, Word.
• Good Organisational Skills – Ability to organise the work efficiently.
• Good Planning Skills – ability to plan your day, week as necessary.
• Attention to detail methodical approach

Desirable:

• Strong public speaking skills
• Ability to work effectively as part of a team.
• Registration experience with a sound knowledge of registration Law.

This is an excellent opportunity for anyone with a commitment to delivering key life events to the most exacting standards at times of the greatest significant to our customers.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Regulatory Services, level REG8 job profile. Please locate this via:

Job profiles - Regulatory services

To hear more about this opportunity please contact Danielle Lewis, danielle.lewis@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: to be confirmed

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.