Relationship Manager

Job summary

Context:

The Innovate UK Loans Portfolio Management team is responsible for the ongoing credit and operational oversight of the IUK loan book. The portfolio is made up of highly innovative, growth-oriented businesses at the cutting edge of new technologies in the UK.

We particularly welcome female applicants as women are under-represented within Innovate UK in this type of role.

Job Purpose:

The role will require a highly proactive and partnership approach with both internal and external stakeholders to protect the existing exposures. A key aspect of the role is to grow and develop relationships with existing customers while successfully on-boarding new customers into the portfolio.

Given the early-stage nature of companies in the portfolio there is a significantly higher risk profile than that of a commercial lender. As a result, there is an expectation that a number of customers will default on their loan obligations and the appropriate recoveries process will need to be managed by the Relationship Manager.

You will benefit from the support of Portfolio Analysts to support day-to-day activities, and as a Relationship Manager, you will be expected to help develop the Analysts within the team to foster a culture in which opportunities for continual improvement and innovation are welcomed.

Job description

Key Responsibilities and Accountabilities (S&I):

• Manage and develop sustainable relationships with an allocated Innovate UK Loans portfolio.
• Complete periodic assessments of portfolio risk profile, reviewing quarterly management information and reporting any changes required to customer credit grading.
• Work in conjunction with external Monitoring Service Providers to ensure loan funds are being appropriately utilised on designated projects, facilitating any Project or Drawdown Change Requests required.
• Manage default and recovery scenarios, working with third party professional services firms as appropriate, including lawyers, accountants, and administrators.
• Responsible for ongoing reporting to the Senior Relationship Manager/Head of Portfolio on performance, progress, and issues.
• Work collaboratively across the wider IUK Loans function including Credit, Portfolio and Lending Operations teams.
• Contributing to the continuous improvement cycle for all portfolio management activities, exemplifying a culture of self-reflection, critical analysis and action.
• Undertake training and development to support your personal growth within Innovate UK

Person specification

Person Specification:

Experience & Qualifications:

Essential –

• Educated to degree-level and/or equivalent experience in a relevant discipline. (S&I)
• Experience in the financial services sector, with an understanding of both operational processes and the delivery of lending/investment activities, (S&I)
• Experience of managing effective client relationships. (S&I)
• Understanding of key financial metrics and ability to analyse financial statements including balance sheets, P&L and cash flow statements, preferably from a credit risk perspective. (S&I)
• Experience in managing to KPIs within in a tightly controlled environment. (S&I)
• A team player, with the ability to lead by example and collaborate effectively. (S&I)

Benefits

Alongside your salary of £46,743, Innovate UK contributes £13,541 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

1st Interview incl presentation.

Interviews will either take place remotely via Teams or in person face to face.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

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Contact point for applicants

Job contact :

• Name : Recruitment@ukri.org
• Email : Recruitment@ukri.org

Recruitment team

• Email : Recruitment@ukri.org