Remediation Engagement Administrator

Remediation Engagement Administrator

Are you the person who spots what needs doing before anyone asks?

We're looking for a highly organised and proactive Remediation Engagement Administrator to join our growing Fire Remediation team. This is much more than a traditional admin role. You'll play a key part in supporting residents affected by fire remediation works, helping to keep projects moving, communications on track and ensuring our residents receive an excellent experience throughout their journey.

You'll work closely with our Remediation Engagement Managers, becoming a trusted member of the team who keeps things organised, coordinated and running smoothly.

What you'll be doing

• Supporting resident communications, including newsletters, updates and events
• Managing enquiries and helping residents access the information and support they need
• Coordinating meetings, actions, records and programme administration
• Working proactively with colleagues, contractors and stakeholders to keep projects on track

What we're looking for

• Strong administration and organisational skills
• Experience delivering excellent customer service
• Someone who takes ownership and can manage competing priorities
• A confident communicator who enjoys building relationships and working collaboratively

Why join us?

This is an exciting time to join a growing team supporting one of Peabody's most important programmes. You'll gain exposure to resident engagement, project coordination and programme delivery, with plenty of opportunities to develop your skills and grow your career.

If you're looking for a role where you can make a real difference, take initiative and be part of a supportive team, we'd love to hear from you.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Ongoing training and development opportunities
• Employee assistance programme

This is an exciting time to join a growing team supporting one of Peabody's most important programmes. You'll gain exposure to resident engagement, project coordination and programme delivery, with plenty of opportunities to develop your skills and grow your career.

If you're looking for a role where you can make a real difference, take initiative and be part of a supportive team, we'd love to hear from you.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.

Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Questions? Contact Jo Shorey at jo.shorey@peabody.org.uk

Interview date: Interviews will take place in person, on the 24th November 2026

We reserve the right to close this advert early if we receive a high volume of suitable applications.