Resettlement Officer (Fixed-Term Contract until 31/08/2027)

• Resettlement_Officer_-_Sept_26
• Candidate_Pack_-_People_Directorate_-_Aug_2026

Please apply online via the link provided.

Please include a personal statement with your CV specifying why you are applying for this vacancy.

Are you passionate about helping people rebuild their lives and become part of their new community?

Join our multi-disciplinary team supporting families who are arriving under Government Migration Schemes. Responding to their immediate resettlement needs and seeking additional advice and support from professional and community networks where specialist knowledge or experience is required.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance.

This role is based at the Bracknell Hotel with the requirement to attend in person 5 days per week.

This is a full-time role on a fixed-term contract until 31/08/2027.

(Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying. Search ‘secondment policy’ on the intranet for more information.)

About you...

As a Resettlement Officer, you will play a vital role in supporting individuals and families arriving through Government Migration Schemes to settle successfully and build independent lives within the community.

You will be organised, proactive and compassionate, with experience of supporting vulnerable people facing complex challenges. With excellent communication and relationship-building skills, you will take a person-centred approach, working confidently both independently and collaboratively with a wide range of partners.

A strong commitment to safeguarding, equality, diversity and inclusion is essential, alongside a passion for empowering individuals to achieve positive outcomes and greater independence.

Working closely and creatively with local communities, voluntary and community organisations, childcare and educational settings and partner agencies, you will help identify needs and connect individuals and families to the services and support that will enable them to thrive.

As a Resettlement Officer, you will operate with a high level of care across all relevant agencies and services to ensure that children’s and adult’s safeguarding thresholds are adhered to, with particular regard to criminal exploitation, human trafficking and domestic servitude.

About the team...

Our Resettlement Team is fast-paced, dynamic, and friendly, working together to make a real difference in the lives of individuals and families starting a new chapter in the community. We are supportive, collaborative and passionate about delivering high-quality services, often managing competing priorities in a constantly evolving environment. No two days are the same and team members are encouraged to bring initiative, creativity, and enthusiasm to their work while benefiting from a strong culture of mutual support, learning and professional development.

Key responsibilities...

• Provide resettlement support to individuals and families, helping them access housing, healthcare, education, employment, welfare benefits and community services.
• Complete assessments and develop risk assessments and support plans to promote independence and successful integration.
• Provide advice and practical support relating to housing, welfare benefits, healthcare, education, employment and community engagement.
• Work collaboratively with internal teams and external agencies to coordinate effective support and achieve positive outcomes.
• Monitor progress against support plans and take appropriate action to address emerging needs or risks.
• Identify and respond to safeguarding concerns in line with relevant policies and procedures.
• Maintain accurate records, case notes and reports in accordance with organisational and statutory requirements.
• Support individuals and families to access local services, build community connections, and develop the skills and confidence needed to sustain independent living.
• Contribute to the continuous improvement of resettlement services and promote equality, diversity and inclusion in all aspects of service delivery.

Our benefits...

• 28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.
• Paid employee volunteering scheme.
• Local government pension scheme, with life insurance cover.
• Electric vehicle salary sacrifice scheme (subject to eligibility).
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply).
• Career development through internal and external training opportunities.
• Enhanced maternity, paternity, adoption and fostering leave.
• Employee Assistance Programme (EAP) to support your health and wellbeing.
• Inclusive and social working environment with a variety of staff networks and a sports and social club.

Find out more about all our benefits or see the candidate pack.

Our values...

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments...

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.

Disability confident and inclusive recruitment...

Bracknell Forest Council is proud to be a Disability Confident Leader and an inclusive employer. This means that if you tell us on your application form that you have a disability, are an armed forces veteran or are a care leaver, you will be guaranteed an interview if you meet the essential criteria outlined in the person specification.

Interview date

Interviews will be held on 9th & 11th November 2026

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Sarah Godolphin, Resettlement Manager

Tel.: 01344 464737

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Please note that this particular role does not meet the minimum requirements for sponsorship under current UK Visas and Immigration regulations. As such, we are unable to offer sponsorship for this position.

No agencies please.