Residential Support Worker

*Previous applicants need not apply*

Residential Support Workers - Children’s Residential Homes and Supported Accommodation services

Children's Services ¦ Middlesbrough Council

Make a real difference to a child's future.

Middlesbrough Council is looking for compassionate, resilient, and dedicated individuals to join our Children's Services as a Residential Support Worker.

This is a rewarding opportunity to have a lasting impact on the lives of vulnerable children and young people. You will play a vital role in helping them feel safe, build confidence, develop independence, and achieve their full potential. Whether supporting young people in one of our children's homes or in our supported accommodation provision, your commitment and care can help change lives.

Opportunities Available

We currently have a range of exciting opportunities across our residential services which include full and part-time positions.

Shift Patterns

Shifts are worked in line with the needs of the service and include evenings, bank holidays, alternate weekends, and participation in a sleep-in rota. Enhanced payments are provided for sleep-ins, waking nights, and Sunday working.

About You

We're looking for people who are passionate about supporting children and young people to thrive.

You will bring:

• A good standard of literacy and numeracy, along with basic IT skills.
• A Level 3/4 Diploma in Residential Childcare (or equivalent), or a willingness to achieve this qualification within an agreed timeframe. Middlesbrough Council will cover the course fees.
• Recent experience of supporting children or young people with emotional, behavioural, or additional needs. This may be from employment, volunteering, student placements, caring responsibilities, or personal experience.
• Excellent communication, listening, and teamwork skills.
• Emotional resilience, empathy, and the ability to build positive relationships.
• Flexibility to work shifts, including evenings, weekends, bank holidays, waking nights, and sleep-ins where required as part of a rota.

About the Role

Working as part of a supportive and experienced team, you will help to create a safe, nurturing environment where children and young people can flourish.

Your responsibilities will include:

• Creating and maintaining a safe, caring, and supportive environment.
• Building positive and trusting relationships with children and young people.
• Supporting young people to develop independence, life skills, and confidence.
• Encouraging participation in education, training, leisure activities, and community opportunities.
• Supporting children and young people's emotional wellbeing and development.
• Working closely with families, professionals, and colleagues to achieve positive outcomes.

This is an incredibly rewarding role where no two days are the same. You'll see first-hand the difference your support makes as children and young people overcome challenges, grow in confidence, and achieve their goals.

Why Join Middlesbrough Council?

We want Middlesbrough to be a place where all children are safe, happy, healthy, and able to fulfil their potential. By joining our team, you'll help us achieve that ambition.

We are committed to providing an excellent employee experience and offer:

• Competitive salary with enhancements for nights, weekends, and sleep-in duties.
• Generous annual leave entitlement plus bank holiday allowance.
• Comprehensive induction and ongoing training.
• Fully funded professional qualifications and development opportunities.
• Clear career progression pathways.
• Regular supervision and support from experienced managers.
• A wide range of employee wellbeing and staff benefits.
• The opportunity to make a meaningful difference within your local community.

Join Us

If you are passionate about improving the lives of children and young people, have the resilience to support them through challenges, and want to be part of a dedicated and supportive team, we'd love to hear from you.

Together, we can help children and young people feel safe, thrive, and achieve brighter futures.

Please note, this vacancy will close once sufficient applications have been received.

If you would like to talk through this opportunity further, please contact Tara Rudd on Tara_Rudd@middlesbrough.gov.uk.

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

If you are viewing this advert on the North East Jobs website, please go to Vacancies ¦ Middlesbrough Council to view the Job Description & Person Specification and apply for the role.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.