Resourcing Coordinator

Job summary

As a Resourcing Coordinator, you will play a vital role in making sure every person applying to work at DCMS has a brilliant experience. This is an ideal entry point if you want to take your first step into a professional HR career, all you need is a highly organised approach and a genuine desire to learn.

Job description

What you will be doing:

• Supporting our hiring managers: helping create the necessary documents for shortlisting and interviews, and tracking vacancies to keep things moving smoothly.
• Managing our team mailbox: answering questions from candidates and internal teams clearly, accurately, and with a helpful attitude.
• Welcoming new starters: coordinating pre-employment checks and the first stages of onboarding to ensure a great welcome for new colleagues.
• System tracking: keeping our internal recruitment systems and tracking spreadsheets updated accurately (we will fully train you on how to use these).
• Continuous improvement: getting involved in team projects focused on making our hiring processes even better.

Person specification

Essential requirements:

• Strong organisational and time-management skills, with the ability to prioritise tasks effectively to meet agreed deadlines.
• Effective communication and interpersonal skills, with the capability to convey information clearly and build positive working relationships with a wide range of colleagues and external partners.
• Ability to use sound judgement to resolve standard queries, with a clear understanding of when to handle a situation independently or seek guidance from a manager.
• Good administrative skills, with a strong eye for detail and accuracy when maintaining records, trackers, or databases.
• A commitment to continuous learning and the ability to work collaboratively with others to identify and suggest improvements to processes or services.

These skills could have been gained in any setting, for example through university, retail, volunteering, or prior experience within a resourcing/ HR role.

Please write your application to evidence the transferability of the skills and knowledge you have.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Managing a Quality Service
• Delivering at Pace
• Working Together

Benefits

Alongside your salary of £28,907, Department for Culture, Media and Sport contributes £8,374 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

DCMS values its staff and offers a wide range of benefits to everyone who works here. We’re committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:

• Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home

• 26.5 days annual leave on entry, increasing to 31.5 days after 5 years’ service

• A Civil Service pension with an employer contribution of 28.97%

• Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice

• 3 days of paid volunteering leave

• Up to 9 months maternity leave on full pay + generous paternity and adoption leave

• Staff reward and recognition bonuses that operate throughout the year

• Occupational sick pay

• Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice

• Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks

• Exceptional learning and development opportunities that you can explore alongside your day to day work

• Season ticket loan, cycle to work scheme and much more!

Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:

• A CV setting out your career history, with key responsibilities and achievements.
• Please ensure you provide evidence that relates to the essential requirements, and that any gaps in your employment history within the last 2 years are explained.
• Your CV should not exceed more than 2 sides of A4 and you should copy and paste your CV into the "Job History" section on Civil Service Jobs as part of your application.
• A Statement of Suitability explaining how your personal skills, qualities and experience provide evidence of your suitability for the role.
• This is not a personal statement. You must make direct reference to the essential criteria and back-up your statement with evidence rather than relying on assertions.
• Your statement should be no more than a maximum of 500 words.

For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application, both the CV and the Statement of Suitability will be scored.

In the event of a large number of applicants an initial sift will be conducted on the statement of suitability. Those who are successful in the initial sift will then be scored on all elements of the application.

The interview process will assess behaviours and strengths and will include a scenario task.

The behaviours to be tested at interview are:

• Making Effective Decisions - scenario task
• Managing a Quality Service
• Delivering at Pace
  
• Working Together

To ensure an authentic assessment of your real-time reasoning, behaviour questions will not be shared in advance. We will use situational questions to understand the genuine actions and activities you would take, or have taken previously, in order to assess effective performance in this role.

You will not be made aware of the strengths being assessed prior to your interview.

We do this to capture your genuine, unrehearsed responses and understand what you naturally do well, do often, and find motivating. Our goal is to ensure a great mutual fit so you can truly thrive and enjoy your work.

You will also be required to complete a scenario-based prioritisation task which will test the behaviour Making Effective Decisions. This will be provided to you 30 minutes ahead of your chosen interview start time. (Should you require additional time on the day of your interview to complete this task please request this as a reasonable adjustment.)

Your interview will take place remotely via GoogleMeets.

For support in writing your application and interviewing, please refer to the ‘Application and Interview Guidance’ document attached to the job advert.

For indicative sift and interview dates please refer to the attached Candidate Information Pack.

Further Information

If the vacancy is offered as FTA/Loan, existing Civil Servants must join on a Loan basis only. Prior agreement to be released on loan must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

New entrants are expected to join on the minimum of the pay band.

DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the ‘Candidate Information Pack’ attached.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Reasonable Adjustment

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.

In order to request an adjustment, please:

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one.

Alternatively, contact the Government Recruitment Service via dcmsrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Accessibility

If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Holly Thomas
• Email : holly.thomas@dcms.gov.uk

Recruitment team

• Email : dcmsrecruitment.grs@cabinetoffice.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles.
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment.team@dcms.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/contact/

Attachments

Resourcing Coordinator - DCMS Candidate Information Pack Opens in new window (pdf, 6744kB)DCMS Application & Interview Guidance for Candidates Aug 23 (1) Opens in new window (pdf, 180kB)