Resourcing Support

Job summary

Ministry of Defence Police (MDP) is a civilian police force protecting UK Defence community, capabilities & assets. MDP consists of armed officers, specialist policing roles & professional civilian staff who work seamlessly with the MOD, US Visiting Forces, & other policing & security partners. With stations across the United Kingdom, our presence extends from nuclear facilities to military sites and government buildings. Unlike territorial police forces, our jurisdiction and expertise are focused on protecting the critical infrastructure that underpins national security. Our officers and civil servants bring diverse experience and skills to the unique challenges of Defence policing.

As the Resourcing Support Administrative Officer, you will be part of a team providing comprehensive support and management of candidates progressing through a complex and often lengthy police recruitment process.

You will help to deliver resourcing activities, including assessment centres, and ensure candidates receive clear communications at all stages and that their experience is positive.

Although it would be of benefit, you do not need HR or Recruitment experience. We are looking for someone who is well organised, detail‑focused, and takes pride in delivering a quality service.

This position is advertised at 37 hours per week.

Office attendance:

The current office attendance mandate is 60% of time in office at RAF Wyton, one day to be a Tuesday. The rest of your time will be worked from home. Expectation for this role is that additional attendance above the 60% will be required on assessment weeks, but this can be offset across other weeks if required.

Reasonable adjustments will be considered on a case by case basis (via Occupational Health referral etc)

Job description

Primarily the role is to act as recruiter for external candidates to the MDP who we process from application to hire. Main tasks include but are not limited to:

• Act as a lead point of contact for a cohort of candidates, guiding them through the recruitment process, including sifting, all the way through to hiring actions.
• Ensuring tasks are completed accurately and on time
• Communicate clearly with candidates by email and phone, answering questions and providing updates
• Assist with the coordination and delivery of key stages of the process including interviews, assessment centres, medical checks and vetting
• Maintain accurate trackers, spreadsheets and candidate records on SharePoint
• Support assessment centre activity and act as a candidate coordinator on the day
• Carry out onboarding actions, including issuing contracts and hiring documentation
• Handle sensitive and confidential information professionally at all times
• Provide assistance to the internal resourcing team as required and to build resilience across teams – this includes supporting internal recruitment, promotions and redeployment activities.
• This list is not exhaustive and there could be other tasks commensurate with the grade

This role would suit you if you:

• Enjoy keeping work organised and ensuring processes run smoothly
• Effectively communicates with others and is dedicated to delivering a high-quality customer service experience.
• Demonstrates the ability to manage competing tasks while ensuring accuracy and attention to detail.
• Demonstrates a strong ability to work effectively within clear guidelines and structured processes.
• Take pride in accuracy and reliability
• Want to develop your experience in recruitment or HR within a large organisation

Person specification

We are looking for someone who will bring the following strengths to the role:

• Be highly organised, with the ability to manage multiple tasks and competing priorities
• Be confident communicating professionally with candidates and colleagues by email, phone and in person
• Have strong customer service skills and understand the importance of providing a positive candidate experience
• Be accurate and detail‑focused, particularly when managing records, drafting official documents, handling data and conducting pre‑employment checks
• Be comfortable working to structured processes, guidance and deadlines
• Be able to handle confidential and sensitive information appropriately
• Work well as part of a team and be flexible in supporting wider resourcing activity when required
• Be confident using Microsoft Office systems (including Outlook, SharePoint, Teams, Excel and Word) and shared digital tools to track and manage work

Essential Criteria:

The successful candidate should be able to demonstrate evidence or ability of:

• Working in an administrative or support role, handling correspondence, records or casework
• Ability to communicate clearly and professionally with a range of people at all ranks and grades (e.g. candidates, customers, colleagues)
• Work with data, trackers or spreadsheets, ensuring information is accurate and kept up to date
• Follow policies, procedures or defined processes, meeting deadlines and escalating issues when appropriate
• Experience of managing a workload with attention to detail and accuracy, particularly when handling sensitive or confidential information

Desirable Criteria:

• Experience working in a HR, recruitment or resourcing environment
• Experience supporting high‑volume or process‑driven recruitment
• CIPD Level 3 (or working towards), or equivalent experience

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

We only ask for evidence of these behaviours on your application form:

• Changing and Improving
• Making Effective Decisions

Benefits

Alongside your salary of £27,866, Ministry of Defence contributes £8,072 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability. (500 Word count)

At sift, you will be assessed against your CV, Statement of suitability and the following:

• Changing & Improving
• Making Effective Decisions

At interview, you will be assessed against the following:

• Communicating & Influencing
• Delivering at Pace
• Managing a Quality Service
• Working Together

Interviews will be in person at RAF Wyton, dates for this to be confirmed once the sift is complete.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.

The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Fran Lavelle
• Email : Francesca.Lavelle950@mod.gov.uk

Recruitment team

• Email : DBSCivPers-ResourcingTeam3@mod.gov.uk

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.

Attachments

Army Camapign Pack Opens in new window (pdf, 273kB)Revised Terms and Conditions of Service Opens in new window (docx, 48kB)MOD Candidate Pack Opens in new window (pdf, 1562kB)Candidate Information 2025 Opens in new window (docx, 31kB)