Revenue Service Charge Manager
Please apply online via the link provided.
Why Southwark?
Are you ready to bring your analytical flair and Accountancy knowledge to a role where your influence reaches thousands of homes? Join Southwark Council’s Customer Exchequer team as our next Revenue Service Charge Manager and lead from the front in ensuring our homeowners receive fair, accurate, and well-constructed service charges.
Southwark is a borough that thrives on diversity, confidence, and ambition. With over 120 languages spoken and a young, multi-cultural population, we are committed to delivering a fairer future for all. This is more than a job; it’s your opportunity to lead a high-performing team through innovation and purpose.
Here’s why this role stands out:
- Strategic Influence: You’ll be at the heart of decision-making that affects one of London’s largest and most diverse housing portfolios.
- Innovation Meets Impact: From leveraging tech to streamline data to refining cross-team collaboration, your ideas will be actioned and celebrated.
- Legal + Financial Complexity: If you thrive on working through challenging legislation, mixed tenure environments, and high-stakes financial reporting, this is your stage.
What You'll Be Doing
- Lead a small, dynamic team in analysing housing revenue spend to construct accurate and compliant revenue service charges.
- Oversee statutory consultations and engage directly with homeowners and service providers.
- Champion process improvements using innovative technology and strategic collaboration across council departments.
- Ensure compliance with leasehold legislation and financial regulations through meticulous attention to detail.
- Develop strong, effective relationships with internal stakeholders, the wider community, and political decision-makers.
- Present complex financial reports to leaseholder forums, committees, senior leadership, and Cabinet Members.
- Identify and implement initiatives to continuously raise standards across the team.
- Lead on critical service developments and projects, shaping action plans to deliver real impact.
- Safeguard and elevate Southwark Council’s reputation through the delivery of a high-quality, professional revenue service.
What We're Looking For
- Extensive experience in local authority service charge construction and leasehold financial management.
- In-depth knowledge of Landlord & Tenant Act, Housing & Finance Acts, and related case law.
- Strong understanding of housing services, repairs and maintenance, procurement processes, and contract management.
- Advanced skills in data analysis, Excel, and financial reporting systems.
- Proven success in navigating accountancy environments within large, mixed-tenure property portfolios.
- Confidence in leading discussions, presenting to senior stakeholders, and engaging with the public.
- A passion for leading people, you’ll have a track record of developing others and delivering results and shared goals.
- You have a track record of service improvement, driving revenue service transformation, and finding smarter, more efficient ways to work.
- Able to manage programmes and projects, making sure every milestone is hit and every challenge tackled.
- You’ll enjoy a hybrid working pattern, combining the comfort of home working with collaboration days at our London Bridge office.
Additional Information
About Southwark
Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.
At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.
Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.
Benefits and more information
Working for Southwark Council – Southwark
Salary Range: £44,430 - £51,663
Application Closing Date: 11.59pm on 29th of June 2025
Interview Date: The 17th of July 2025
Application Process
If you are interested in applying for this role, please complete the application forms detailing your suitability for the role. The Job Description and Person Specification can also be found at the bottom of this page under attachments.
We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative.
We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care.
- If you consider yourself to be disabled or if you have a long-term health condition.
We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.
Salary range
- £44,430 - £51,663 per year