Rough Sleeper Support Worker

An excellent opportunity to make a difference… Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post

One of the Government’s main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this.
We have received funding from Greater London Assembly for a Rough Sleeper Support Worker post working with rough sleepers who live independently, providing a client centered approach to recover from entrenched rough sleeping.

The post holder will act as a single point of contact for former rough sleepers, residing in our in-house rough sleepers accommodation programme ensuring sustainable outcomes around housing and independent living are achieved.

The post holder will be flexible in working and will work on a shift basis providing support for this cohort, working in a person-centred way to ensure sustainable outcomes around housing are achieved, meaningful employment is sought and individuals are supported to achieve their goals and aspirations.

We are seeking someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history of unstable, short term housing situations

The Person

Are you seeking a fresh challenge? Do you want to make a real and lasting difference to people who were previously sleeping rough? Do you take pride in delivering excellent services?

To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community.

We are looking for an empathetic experienced Rough Sleeping Support Worker who is passionate about providing the best level of services to previous homeless applicants.

The successful candidate must be able to manage their own caseload of single people.

You will be passionate and dedicated to helping people, not afraid to go above and beyond in order to get the best outcome and be forward thinking and creative.

You will be an excellent communicator and able to talk to people of all backgrounds and disseminate complex information in a way that is easy to understand.

We are looking for an empathetic individual who is passionate about providing the best level of service to vulnerable former rough sleepers.

We are seeking someone who is motivated and naturally caring in nature and solutions orientated who has an interest in supporting individuals who have a history of sleeping rough.

You will be able to work under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised.

We are looking for an exceptional team player who has the skills and qualities that are needed to support, transform, and rebuild the lives of people who have been sleeping rough for a long period of time.

As part of our expanded Rough Sleepers Team, you will engage positively and persistently with rough sleepers to build their trust and help them to obtain housing suited to their needs.
To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency work, you will be an adept problem solver and you will have a proven ability to inspire and motivate people. You will also have experience assessing the needs of individuals risk assessment and risk management plans including in relation to safeguarding.

If you meet the above criteria, are organised and flexible with an innovative approach to your work we would welcome your application for this post.

Our Offer to You

In addition to your salary, you will also get to enjoy the following benefits:

• 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service
• Very generous employer pension contribution
• A wide range of family friendly policies such as parental leave
• Access to affordable parking nearby
• Access to our Zipcar scheme
• Access to our Employee Assistance programme for free confidential counselling
• Season ticket loan for public transport
• Cycle to work scheme and good onsite facilities
• Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers.

Closing date for the redeployees: Wednesday 24 September 2025 (23:59)