Rough Sleepers Apprentice

Assist in administering the Rough Sleepers inbox/phoneline and referrals received.

Update and maintain IT systems including specialist systems, spreadsheets, and databases. Ensuring all systems are up to date with correct information around referrals and data received from services.

Collect and collate monthly statistic returns to support our returns for our funding providers.

Arrange and assist in the organisation of weekly complex needs meetings, forums, workshops, and other groups as required, assisting in the preparation of presentations, taking notes, and preparing minutes.

Answer the telephone and take details of the caller regarding the assistance they need.

Work in partnership with all services that support our client group.

Undertake any other duties as may be required within the level and general scope of the post.

A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.

An opportunity has arisen for a motivated and enthusiastic Rough Sleepers Apprentice to join the Rough Sleepers team within the Housing Service. This is a great chance to gain the Business Administrator Advanced Apprenticeship Level 3 whilst working for the Rough Sleepers team.

The Business Administrator Apprenticeship is a two year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves approximately 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.

Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.

If this sounds like the role for you, then we would encourage you to apply today.

Applicants must be able to demonstrate all essential requirements as listed in the job profile.

As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience

We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.

An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.

Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers.

In return we offer you:

• 23 days paid annual leave
• Generous local government pension
• Access to wider training and development qualifications
• Flexible working scheme
• Free NUS Apprentice Extra Card- student discounts at 100’s of retailers
• Student rates for Medway Council Leisure Centres
• Student rates for Medway Council Libraries plus free e-books
• Discounted Arriva bus travel

Important Information

Interviews are likely to be held virtually via Microsoft Teams. Full details on how this will work will be sent to you, if your application is successfully shortlisted.

If you would like to have an informal discussion with the recruiting manager call Jazz Johnson on 01634 333115.

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.