School Admissions Officer

Job introduction

You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council

About the role

Have you ever helped someone navigate a process that felt overwhelming? That's exactly what this role is all about.

As a School Admissions Officer, you'll help families secure the right school place for their child and guide them through the admissions process with confidence. From supporting parents with queries to working with schools and processing applications, you'll play an important role in helping local children access education.

It's a varied role that combines administration, problem-solving and customer service, making a real difference to families across West Northamptonshire. We're looking for someone organised, approachable and naturally good at finding solutions. If you enjoy working with people, love a good spreadsheet, and get satisfaction from keeping things running smoothly, we'd love to hear from you.

This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

Additional information

Organisation comes naturally. Whether it's managing competing priorities, keeping track of the finer details, or making sure nothing falls through the cracks, there's a real sense of satisfaction in keeping things running smoothly.

A background in school admissions isn't essential. Experience gained in administration, customer service, education, or another busy office environment could be just as valuable. What's important is the ability to work through information accurately, stay organised when things get busy, and provide a great service to the people who need support.

Patience, empathy and good judgement are key. Families often reach out at important moments in their lives, so being able to listen, explain things clearly and find practical solutions makes all the difference.

The team would love to hear from someone who enjoys working collaboratively, isn't afraid to ask questions, and takes pride in doing a job well. A calm approach, a keen eye for detail and a genuine desire to help others will go a long way in this role.

Company information

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential.  We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email careers@westnorthants.gov.uk for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.