Secondary and Specialist Care Inspector - North West

Job summary

ach day brings new insight. One moment you may be visiting a hospital ward, the next you’re analysing information that helps shape safer services for thousands of people.
As a Hospitals, Secondary and Specialist Care Inspector in Operations, you might get the chance to work on:

• Reviewing care concerns raised by patients, families or staff and using this insight to trigger urgent assessment activity that protects people.

• Leading an onsite inspection that identifies risks, supports improvement, and ensures a provider is held to account where safety standards aren’t met.

Job description

ou’ll be key in helping us deliver our work. In this role, you’ll:

• Lead regulatory assessments: Carry out onsite and offsite assessments, develop inspection plans, and analyse information from many sources to build a clear picture of quality and safety.

• Guide and support others: Work with inspection teams, specialist advisors, and colleagues across the organisation to share insight, understand risks, and build strong relationships with providers and stakeholders.

• Use evidence to drive decisions: Record findings clearly, analyse data to spot trends, and make fair, riskbased decisions that support people’s safety and wellbeing.

Person specification

We’ll be looking for the following in your application:

• Experience assessing care or service quality: This could be in health, social care, the NHS, or a regulatory environment, including making decisions based on risk and evidence.

• Experience working with different partners: Including working with teams or external organisations to share information, solve problems, and support improvement in a professional and respectful way.

• Ability to analyse and use information: Including reviewing data or intelligence from multiple sources and using it to make clear judgments, produce reports, or influence actions.

Benefits

• We offer a wide range of benefits, including:

  • Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
  • Training and development opportunities.
  • Wellbeing initiatives, such as gym discounts and meditation.
  • NHS pension scheme, with around 14% employer contribution.
  • Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

  Please see our benefits page for the full list.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

TBC

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Recruitment
• Email : Recruitment@cqc.org.uk

Recruitment team

• Email : recruitment@cqc.org.uk

Further information

https://cqc.csod.com/ux/ats/careersite/2/home/requisition/2918?c=cqc