Security Operations Centre Operator

Job summary

The Parliamentary Security Department (PSD) is seeking a Security Operations Centre (SOC) Operator to play a vital role at the heart of security delivery within the House of Commons. This is an exciting opportunity to work in a fast-paced control room environment where your decisions directly support the safety of colleagues, visitors and one of the UK’s most iconic institutions.

Job description

As an Operator, you will monitor live incidents, manage dispatches and coordinate frontline security responses in real time. Acting as a central communication hub, you will provide clear updates and operational guidance to officers via radio, create accurate incident logs, respond to alarm activations and oversee CCTV systems in line with legislative and procedural requirements.

This role offers a unique chance to contribute to high-profile security operations, working alongside internal teams, police and emergency services in a professional, collaborative and mission-focused environment.

Person specification

• Ability to provide timely and accurate information in fast-paced, high-pressure situations;
• Proven ability to work effectively as part of a team;
• Ability to identify potential risks or suspicious activity, prioritise tasks effectively, and support incident response;
• Good working knowledge and experience of working in a control room environment;
• Substantial experience of working in high-pressure environments, with the ability to respond quickly and appropriately to live incidents.

Benefits

Alongside your salary of £30,316, House of Commons contributes £8,782 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

In addition to your salary, we offer an attractive range of benefits including but not limited to:

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

Find out more about working at the House of Commons.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Application Form - If you would like to apply for this role, please submit an application providing evidence against criteria 1 – 5 in the Job Description.

More information on the application process can be found here: Application process - UK Parliament

As part of the interview process, you may be asked to complete a test or give a presentation. Further information will be provided to shortlisted candidates.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.

We may close the vacancy prior to the closing date stated due to a high volume of applications.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@parliament.uk
• Email : recruitment@parliament.uk

Recruitment team

• Email : recruitment@parliament.uk

Attachments

Security Operations Centre Operator - Job Description Opens in new window (docx, 946kB)House of Commons Benefits Guide Opens in new window (pdf, 712kB)