Senedd Security Officer

Job summary

The security department is an integral part of the Senedd. As a Security Officer, you will be responsible for the safety and security to all those who visit or work at the Senedd.

You will also be the first point of contact for Senedd Members, Senedd Members’ Support Staff, Commission staff and other persons who work at or visit the Senedd estates. The estate includes the Senedd, Tŷ Hywel, the Pierhead and satellite offices in other areas of Wales as well as any integral car parking areas and immediate surrounding areas.

The Senedd welcomes visitors all year round, attracting up to as many as 250,000 visitors annually. People come to the Senedd to experience a tour, take in one of our many events, and exhibitions, and to watch debates and committees.

We attract tourists travelling from overseas, school visits, as well as charities and VIP guests, such as the Royal family, Ambassadors and major sports homecoming events. We are open 6 days a week allowing visitors the opportunity to explore the public spaces of these iconic buildings during opening hours.

We’re looking for highly-motivated individuals to join our large team. You don’t need experience in similar roles, and a full training programme will be provided upon appointment. If you can work collaboratively, have sound judgement and are able to act decisively and responsibly in a very busy environment then we want to hear from you!

Job description

Security officers are responsible for striking the balance between providing a first class customer service role, along with necessary skills to protect the people, property and equipment within the estate. The responsibilities include:

• Welcoming all visitors to the Senedd estate and working in close operation with other front facing staff;
• Maintaining vigilance at all times when conducting guarding duties, controlling entry points to the various estates, and regularly conducting internal and external visibility patrols;
• Investigating, challenging and reporting all suspicious persons, behaviour and items on the Senedd estate;
• Operating and monitoring the Senedd’s CCTV system, radio communications system and alarms systems;
• Operating X-Ray scanners, metal detector archways and hand-wands, remote lock-down and vehicle barrier systems;
• Support the Senedd’s business and functions including providing an ushering and messenger service during plenary sessions and committees, supervision of public galleries and raising and lowering of official flags when requested;
• Facilitation of additional security measures during key visits and events, such as VIP tours and meetings, high profile functions and media related activity;
• Working closely with the Senedd’s Policing Unit and other security services;
• Reaction to and investigation of alarms and implementation of evacuation, emergency management and business continuity procedures where required;
• Supervision of the estates car parking facilities.
- operation of barriers,
- conducting security sweeps of vehicles, ,
- escorting, directing visitors and contractors to reserved parking.
• Log all security information accurately to allow incident reports to be produced;
• Conducting lock-down procedures and securing all facilities including the management of all keys and access control measures out-of-hours;
• Be willing to undertake adhoc training or work from home should Senedd business dictate.

Person specification

Job Specific criteria:
1. Tell us about a time when you had to communicate clearly to solve a problem or avoid a misunderstanding. What was the result?
2. Describe a time where you had to work under pressure in a fast paced or challenging environment, what challenges did you face and what was the outcome?
3. Tell us about a time you have gone above and beyond to ensure a high level of customer service and if so any feedback from this.

The below job specific criteria will be assessed at pre-employment stage with a medical undertaken by our Occupational Health Nurse.

• Fulfil the physical requirements of the role, which includes conducting security patrols around the estates as well as lifting, bending, stretching whilst wearing Personal Protective Equipment.

Our Security Officer positions require Courtesy Level Welsh. Candidates should have the ability to;

To pronounce Welsh names, answer the telephone, greet people or make introductions bilingually
To understand and use proactively familiar, everyday, expressions
To understand very short texts where people are giving basic information about themselves or others in correspondence, on forms or to interpret content using the technology available.
If the successful candidate does not possess these skills, they will be expected to commit to learn them during an agreed period.

Benefits

Alongside your salary of £26,690, Welsh Parliament contributes £7,732 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Details of the Selection Process:
Candidates are required to complete an application form through our recruitment portal addressing the job specific and desirable criteria.

Closing Date for applications:
23:59 10 May 2026.

Your application must be submitted before midnight on the closing date.

You will be updated on your progress via the email address you first register with. Please check your Junk Mail and Spam folders to make sure you don’t miss any future correspondence.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Jake Crisp
• Email : Jake.Crisp@Senedd.Wales

Recruitment team

• Email : jobs@senedd.wales

Further information

https://senedd.wales/commission/work-for-the-senedd-commission/

Attachments

SC_006_26_JobDescription_EN Opens in new window (pdf, 2234kB)SC_006-26_DisgrifiadSwydd_CY Opens in new window (pdf, 834kB)Canllaw cyflym ar Wneud Cais Opens in new window (pdf, 79kB)Quick Application Guidance Opens in new window (pdf, 78kB)