Senior Analyst

Job summary

Ofgem is Great Britain’s independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.

We have an excellent opportunity for a Senior Analyst to join our Consumer and Compliance Intelligence team within the Retail Market Intelligence and Stability portfolio. This role sits at the heart of how we monitor the retail energy market and provides the insight that underpins many of Ofgem’s most important decisions affecting millions of consumers.

In this role, you will take the lead in gathering, curating and analysing large and complex datasets that track supplier performance, consumer experience and wider market trends. Your work will help build an accurate, timely and reliable evidence base that informs policy development and supports senior decision makers. You will turn complex information into clear, engaging and accessible insight that helps identify emerging risks and opportunities across the market.

You will work closely with colleagues across Ofgem to develop and deliver regular monitoring, analytical reports and internal briefings. You will also provide leadership within the team, managing Analyst colleagues, supporting their development, and assuring the clarity and accuracy of analytical outputs. When required, you will act as a point of escalation and provide support to the Team Manager.

Collaboration will be fundamental to your work. You will engage constructively with internal policy teams and operational colleagues, as well as external partners including government departments, industry representatives and consumer bodies. Through these relationships, you will help ensure that Ofgem’s regulatory approach is underpinned by strong, consistent and well‑tested evidence.

This role offers variety, intellectual challenge and the opportunity to influence how the retail energy market is understood during a period of significant change. You will play a key part in strengthening Ofgem’s analytical capability and helping ensure consumers receive fair and reliable outcomes.

Join us and contribute to the insight that shapes the future of the UK’s energy retail sector.

Job description

Key Responsibilities

• Undertake, all aspects of data collection activity to regularly monitor and analyse market evidence. This includes curating large data sets, undertaking cyclical activity, and issuing information requests to third parties.
• Provide support and guidance to colleagues, acting as an escalation point for advice, quality assurance, and upward review of work undertaken by junior colleagues. Substitute for the Team Manager as required.
• Undertake management of Analyst(s) including day to day work management, and performance management.
• Lead on written deliverables (internal and external) such as analytical reports, and briefings to senior managers.
• Manage and coordinate with colleagues on the delivery of unplanned requests concerning the teams’ data sets.
• Engage with internal stakeholders to scope and agree any analytical input/evidence necessary for monitoring and policy purposes.
• Engage with external stakeholders including other government departments, suppliers, and consumer bodies to ensure the timely and accurate provision of insights and analysis, where appropriate.
• Explore and develop new areas of monitoring, making a strategic plan and enacting new methods and types of activities.

Key Outputs and Deliverables

• Use your expertise to undertake monitoring and reporting on a range of supplier, consumer and market performance data.
• Use your expertise to understand the complexities of the energy retail market, licence conditions, and reporting frameworks used to collect and analyse data from licensees.
• Deliver work objectives, milestones, and ad hoc activity to a high standard.
• Collaborate closely with other teams and identify interdependencies.
• Seek opportunities to enhance the efficiency and accuracy of data collection and analysis through use of data analysis tools and technology.
• Support on policy development and other decision making activity as required.

Person specification

Please ensure you demonstrate clearly within your personal statement, how you meet each of the essential and desirable criteria below (not more than 1250 words).

In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below:

Essential Criteria:

• Experience of providing analytical input or assurance into consultancy, government, policy, regulatory or energy sector projects that deliver benefits for consumers, communities, or society (LEAD CRITERIA).
• Strong capability in gathering, quality checking and analysing large data collections, including high level of proficiency in some or all of Excel, Power BI, Python or R. Utilise critical thinking to present actionable information to decision-makers.
• Exploring and developing new areas of monitoring, making a strategic plan and enacting new methods and types of activities.
• Strong ability to manage staff, including coordinating others to deliver activity. Includes effective implementation of performance management and consistent demonstration of appropriate workplace behaviours.
• Effective oral and written communication and influencing skills, with an ability to build effective working relationships with internal and external stakeholders.
• Experienced in presenting complex issues to provide insight and understanding to non-expert audiences.

Desirable Criteria:

• Good energy sector knowledge, particularly in relation to consumer related issues affecting the domestic market.

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Benefits

Alongside your salary of £47,895, OFGEM contributes £13,875 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Lisa Buchanan
• Email : recruitment@ofgem.gov.uk

Recruitment team

• Email : recruitment@ofgem.gov.uk

Attachments

2B Senior Analyst - Role Profile (Feb 26) Opens in new window (pdf, 134kB)Senior Analyst_Candidate Pack_447105 Opens in new window (pdf, 696kB)Terms & Conditions April 2025 Opens in new window (pdf, 323kB)