Senior Business Analyst (2 roles)

Job summary

The role:

As a Senior Business Analyst you will be working on large transformation programmes, supporting the Gambling Commission’s (the Commission) Corporate Strategy and Business Plan. You will work with a range of stakeholders across the Commission and external suppliers, to help shape new processes and systems.

You will analyse current processes, designing improved future state, support data migration, and contribute to procurement activity. You will ensure systems, data structures and processes are robust, secure, compliant and aligned with the Commission’s statutory duties. You will operate in a highly regulated public sector environment, where transparency, auditability, integrity and strong governance is essential.

We are looking for someone with proven experience of working within either Finance and/or HR domains, with the ability to work collaboratively with Digital, IT, procurement, and suppliers, with experience supporting enterprise system change in a regulated organisation. You’ll be working on a Corporate Systems Programme delivering transformation across Finance and HR.

Job description

Your responsibilities:

You will:

• Identify and manage stakeholder relationships at all levels, both internally and externally, with the ability to lead and influence to support critical delivery decisions.
• Co-ordinate and lead on the elicitation and evaluation of requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements as well as cultivate stakeholder relationships needed to make the transition. Be responsible for identifying areas of improvement, exploring feasible options, analysing the effects of change and defining success measures.
• Document conceptual models to support strategic planning and decision making.
• Proactively undertake research and analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology.
• Be accountable for defining and assuring analysis artefacts, such as problem statements, epics, features, user stories, acceptance criteria and requirements, to communicate user, business and technical needs.
• Effectively work with external suppliers and technical teams to ensure new systems meet user, business and technical needs, and are aligned with organisational goals.
• Proactively identify and resolve issues, influence stakeholders and manage relationships effectively. Building relationships and communicate clearly and regularly with stakeholders.
• Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to system functionality.
• Support data migration strategies for new systems, analysing data requirements to ensure they align with user, business and technical needs.
• Translate analysis artefacts to support procurement processes, ensuring needs are being represented throughout the procurement lifecycle.
• Support multiple projects within a larger programme of work.
• Support project team resource and wider Analysis community with learning and development to embed good analysis practice, providing coaching and mentoring to professionals across the Commission.

The above does not constitute an exhaustive list of duties. The post holder may be required to perform any reasonable tasks commensurate with the level of responsibility at the request of their Manager.

Person specification

What we’re looking for:

Essential criteria:

• Direct experience of working on Finance and/or HR system implementation projects in a dynamic and fast paced environment.
• Experienced in leading and engaging others (individuals and teams) to quickly deliver on requirements. Holding others to account for their responsibilities.
• Excellent communication and presentational skills, with the ability to articulate complex information to a varied audience, building trust, managing expectations, influencing at all levels and leading autonomously.
• A solution orientated mindset with the ability to work at an accurate pace and cope with ambiguity.
• Understand the need to collaborate and ‘join the dots’ as needed across multiple projects.

Desirable criteria:

• Knowledge of project and programme management methodologies (APM, MSP etc)
• Previous experience working in a Regulatory or Governmental organisation.
• Lean Six Sigma certification.

Benefits

Alongside your salary of £49,000, Gambling Commission contributes £14,195 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Our offer to you:

• Civil Service Pension, with 28.97% employer contribution. Click for more information
• 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
• Holiday purchase scheme (option to buy up to five extra days annual leave)
• Flexible working & family friendly policies including compressed hours
• Ergonomic, fully accessible office, very close to Birmingham New Street Station
• Open, collaborative and people focused culture

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Your application:

We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be declined. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

The selection process for this vacancy will comprise of a presentation on a job-related task and an in-person interview consisting of competency and technical questions. To prepare for your interview please familiarise yourself with the STAR techniquefor answering interview questions.

The closing date for this role is midnight on Sunday 14th June 2026.

Interviews are expected to be held week commencing Monday 29th June 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : recruitment@gamblingcommission.gov.uk
• Email : recruitment@gamblingcommission.gov.uk

Recruitment team

• Email : recruitment@gamblingcommission.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact Governance, Gambling Commission, Victoria Square House, Victoria Square, Birmingham B2 4BP in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Attachments

Senior Business Analyst Job Advert (ICT71, ICT75) Opens in new window (pdf, 199kB)