Senior Business Analyst

Job summary

The Integrated Corporate Services (ICS) is a new shared corporate service, launched in July 2023. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT).

Our team of just over 300 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field.

We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below.

The Civil Service is committed to attract, retain and invest in talent wherever it is

found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Find Out More

You can also follow our LinkedIn Careers Page: https://www.linkedin.com/showcase/desnz-careers/

Job description

Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers.

Our vision in ICS Digital is to use the best of digital, data, technology, and associated approaches to transform the way in which we deliver services and work with businesses, citizens, partners and our employees.

We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services.

We are recruiting one Senior Executive Officer (SEO) Business Analyst to help us support the delivery of Digital Services and contribute to developing the Business Analysis profession. We are looking for hard-working, forward-thinking people with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems.

We are a small but growing team with a strong sense of community. We care about the way we work, how we treat each other, the quality of our services and how we make a difference for our customers.

This is an exciting opportunity to advance your career and develop your skills within a supportive and encouraging team. We are passionate about career development and offer a diverse range of learning and development opportunities.

Visit our blog to learn more about us and our work: https://icsdigital.blog.gov.uk/

To find out more about the Government Digital & Data profession visit: We are Government Digital and Data Candidate Information Pack V3 - 1

Person specification

As a Senior Business Analyst, you will explore ideas for change, suggesting solutions and guiding them through to completion.

Key responsibilities for the role:

• Investigate reported issues, determine their root causes and impact, and advocate for valuable change.

• Collaborate closely with business stakeholders, users, and agile teams to prioritise and deliver user-centric transformations, considering policy constraints.

• Utilise your technical expertise to define requirements, create models for shared understanding, and make evidence-based decisions for impactful solutions.

• Mentor junior team members, empowering them with skills and knowledge for success, and foster a culture of continuous improvement by sharing your expertise within our collaborative community.

The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team.

As a line manager, you will be responsible for working with your members of staff to define their objectives, as well as managing their development and performance.

Essential criteria

We would love to hear from you if you have experience in:

• Investigating, analysing, and solving problems, and making evidence-based decisions in a Business Analyst context.

• Identifying stakeholders and determining the level of engagement required for successful collaboration.

• Capturing evidence-based user needs and translating them into functional and non-functional requirements.

• Modelling business and data views (existing, conceptual, and proposed) to support common understanding.

• Leading and mentoring other Business Analysts to ensure delivery of high-quality services.

• Identifying opportunities for process improvement, automation, or alternative approaches to business activities.

Desirable criteria

The below experience would be beneficial but not essential as we will provide necessary training.

• Delivering change in a collaborative team using agile principles,

• Managing requirements to promote re-use and adaptability,

• Using business architecture to inform your analysis,

• Defining the approach, timescale and resources needed to deliver a specific piece of work.

It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Business Analyst role and the team, we strongly encourage you to apply. We'd love to hear from you!

Please, no recruitment agencies.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Developing Self and Others

Technical skills

We'll assess you against these technical skills during the selection process:

• Defining and managing business needs, user needs and requirements
• Business Modelling
• Business process improvement
• Stakeholder relationship management

Benefits

Alongside your salary of £42,385, Department for Energy Security & Net Zero contributes £12,278 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Department for Energy Security and Net Zero offers a competitive mix of benefits including:

• A culture of flexible working, such as job sharing, homeworking and compressed hours.
• Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
• An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
• Access to a range of retail, travel and lifestyle employee discounts.
• A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need.

Office attendance

The Department operates a discretionary hybrid working policy, which provides for a combination of working hours from your place of work and from your home in the UK. The current expectation for staff is to attend the office or non-home-based location for 40-60% of the time over the accounting period.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 26/1/2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website

As part of the application process, you will be asked to complete a CV and personal statement.

Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 500 words) to describe how your previous experience aligns with the essential criteria outlined in the job description, with a particular focus on your most recent roles. Use specific examples from your career history and clearly reference the positions listed in your CV/employment history. Please ensure the CV/employment history section of your application includes the name of each organisation and the duration of your employment.

Applications will be sifted on CV and personal statement.

In the event of a large number of applicants, applications will be sifted on the personal statement.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour and technical questions. The link to the technical/professional competency framework that candidates will be assessed against, for their reference: Business analyst - Government Digital and Data Profession Capability Framework

Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.

Sift and interview dates

Sift and interview dates to be confirmed.

Further Information

Reasonable Adjustment

We are proud to be a disability confident leader and we welcome applications from disabled candidates and candidates with long-term conditions.

Information about the Disability Confident Scheme (DCS) and some examples of adjustments that we offer to disabled candidates and candidates with long-term health conditions during our recruitment process can be found in our DESNZ Candidate Guidance. A DESNZ Plain Text Version of the guidance is also available.

We encourage candidates to discuss their adjustment needs by emailing the job contact which can be found under the contact point for applicants' section.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A location-based reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.

Candidates who meet the minimum benchmark may be placed on a Reserve List for consideration for similar roles, including those at a lower grade. Candidates who narrowly miss the benchmark and are not placed on the Reserve List may still be considered for an offer in a similar role at a lower grade.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to the Department for Energy, Security and Net Zero from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.

DESNZ does not normally offer full home working (i.e., working at home); but we do offer a variety of flexible working options (including occasionally working from home).

DESNZ cannot offer Visa sponsorship to candidates through this campaign.

DESNZ holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : People & Development Team
• Email : peopleanddevelopment@ics.gov.uk

Recruitment team

• Email : desnzresourcing.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance DESNZrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints

Attachments

DESNZ TCs v1.2 Opens in new window (doc, 174kB)