Senior Business Analyst

Job summary

The Senior Digital Business Analyst reports to a Lead Business Analyst. The post holder is responsible for providing business analysis expertise to define and validate digital projects, products and services, ensuring they are aligned to DVSA’s strategic objectives. The scope of requirements definition includes business requirements (goals, objectives, needs); stakeholder requirements, solution functional and non-functional requirements and transition requirements.

The post holder will be part of one or more agile / scrum delivery teams within DVSA’s Digital Services and Technology Directorate; working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) to develop digital solutions that deliver value to customers and the business and provides the team all documentation.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

The post holder will be part of one or more agile / scrum delivery teams within DVSA’s Digital Services and Technology Directorate; working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) to develop digital solutions that deliver value to customers and the business and provides the team with all documentation.

In this role you will be responsible for maintaining, refining and ensuring the product backlog is prioritised as well as coordinating communications, escalating and facilitating resolution of risks, issues and changes tied to the backlog.

The post holder will contribute to developing and maintaining the capability of the business analysis function by supporting and mentoring other business analysts and participating in professional communities of practice. The post holder may also have line management responsibility for other business analysts.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

• Experience of working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) in agile teams to develop and refine business requirements/ user stories and related acceptance criteria.
• Experience of working as a business analyst using Agile methodologies in delivering digital projects and products, using appropriate frameworks (e.g. Scrum, Kanban).
• Experienced in taking responsibility for investigative work to determine business requirements and specify effective business processes. Applying and monitoring the use of modelling and analysis tools, methods and standards.
• Experienced in identifying user needs, producing user stories and proposing design approaches or services to meet these needs by putting users first and managing competing priorities.
• Experience of developing and mentoring business analysts.
• Experienced in solving complex problems and concepts by gathering and analysing information using comprehensive tools and techniques, using data to formulate plans, and identifying and analysing options to assess feasibility and operational impact.
• Proven experience of coordinating and engaging extensively with multiple stakeholders at all levels throughout projects.
• Communicating with the development team to ensure they have a complete understanding of the business and user needs, making sure user perspectives are fully considered by technical design teams.

Additional Information

Qualifications

The British Computer Society International Diploma in Business Analysis or equivalent e.g. the IIBA CCBA or CBAP certifications. The successful candidate should either hold, or be prepared to work towards one of these.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

Regular travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

• Defining and managing business needs, user needs and requirements
• Adapting to delivery methodologies
• Stakeholder Relationship Management
• Context, problem and option analysis

Benefits

Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV

Stage 2: Pre-recorded video screening

Stage 3: Interview & Assessment/Presentation

You must be successful at each stage to progress to the next stage.

Stage 1: Sift of CV

For this role you will need to submit a CV to Inspire People. Within your CV please provide detailed evidence of your experience of the following essential criteria:

• Experience of performing business analysis in an agile, multidisciplinary, collaborative team environment to deliver user centred service improvements.
• Experience of leading business analysis activities for projects and initiatives and working with a range of stakeholders.
• Experience of coaching, developing and mentoring individuals within Business Analysis.

The sift will take place week commencing 25/2/2026

Stage 2: Pre-recorded video screening

To follow, you will need to complete a short, pre-recorded video screening interview (alternately you can provide written answers to questions). Inspire People will assess your application against the essential criteria listed above to compile a longlist of applications, which will then be sifted by DVSA hiring managers. If you are successful, you will be invited to interview.

Stage 3: Interview & Presentation

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours – Making Effective Decisions, Working Together

• Technical - Defining and managing business needs, user needs and requirements, Adapting to delivery methodologies, Stakeholder relationship management, Context, problem and option analysis

You will also be required to create and deliver a presentation to assess: Technical - Defining and managing business needs, user needs and requirements. Guidance will be provided if you are invited to interview.

Please note that the technical elements of the role will be assessed against the Government Digital and Data Profession Capability Framework, found here: Business analyst - Government Digital and Data Profession Capability Framework

The interviews will take place week commencing 09/03/2026

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

We will also hold a12 reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

Should we receive a large number of applications, we may invite a shortlist of the highest performing candidates to interview. This means that some applications that meet the required standard could be placed ‘on hold’ after the sift and invited to interview if the vacant position(s) remain unfilled. You will be notified if your application is being put ‘on hold’ once the sift has been completed.

Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements).

If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : DVSA Digital Recruitment Team
• Email : Digitalrecruitment@dvsa.gov.uk

Recruitment team

• Email : Digitalrecruitment@dvsa.gov.uk

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

Role Profile Opens in new window (docx, 67kB)