Senior Business Analyst

Job summary

Can you translate complex business problems into clear, actionable requirements that drive effective digital solutions?

Do you enjoy working with diverse stakeholders to shape services that meet real user and organisational needs?

Have you led business analysis on large or complex projects using recognised Business Analysis methodologies and tools such as Agile?

If so, we’d love to hear from you!

The Maritime and Coastguard Agency (MCA) is seeking a Senior Business Analyst to join its Information Technology Directorate, a team dedicated to delivering world‑class digital services that support the organisation’s critical mission. Within this directorate, the IT Delivery Management function oversees the direction and governance of digital portfolios, programmes, and projects, ensuring value for money and alignment with government priorities.

You will become part of the Business Analysis team, a highly collaborative group providing vital analytical insight to inform evidence‑based decision‑making. The team works across people, processes, data, and technology to understand business needs, shape opportunities, and define the requirements that enable successful service design and transformation. As a senior member, you will contribute to complex, high‑impact projects while helping to strengthen the business analysis community through best‑practice sharing and mentoring

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

As a Senior Business Analyst, you will lead complex analytical work to understand business problems, define user and organisational needs, and shape effective digital and process‑based solutions. You will manage stakeholder relationships, identify opportunities for improvement, and use data‑driven insights to guide decision‑making and prioritisation. You will also support the development of the business analysis community by sharing best practice and mentoring others

Your responsibilities will include, but aren’t limited to:

1. Manage and maintain strong stakeholder relationships.
2. Support the business analysis community through best‑practice sharing and mentoring.
3. Analyse business problems and identify opportunities for improvement.
4. Conduct research to understand people, processes, data, and technology within the business.
5. Identify improvement options, assess impacts, and define success measures.
6. Gather, refine, and document user and business needs for service development and testing in an Agile environment.
7. Use analysis‑led insights to support prioritisation and minimum viable product decisions.
8. Ensure new services meet user needs and align with organisational goals and constraints.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

1. Possesses a functional appreciation of business analysis methodologies such as Agile.
2. The use of analysis and modelling techniques and tools.

Additional Information

This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work, however this may be extended or made permanent.

Permanent Civil Servants will be appointed on an inward loan and subject to the terms of the agreed inward loan. You must have your home departments approval to return to them at the end of the loan before you apply. Internal candidates will return to their previous post at the end of the loan period, which will need to be agreed with your line manager in advance. If your home department cannot agree to release you on loan, there is the opportunity for you to move across to the department on a fixed term appointment. In this instance the Department for Transport would become your home department and if there is no role available for you at the end of this appointment, you would be subject to the redeployment and redundancy process.

If you're employed by a non-departmental public body (NDPB) by moving jobs this will involve a change of employer and you may break the statutory rules on continuity of employment.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Security Check

Candidates must be able to satisfy the conditions necessary to obtain the SC security clearance.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• Business Analysis – Practitioner Level
• Agile Working - Practitioner Level

Benefits

Alongside your salary of £44,241, Maritime and Coastguard Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at MCA (opens in a new window).

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

How to apply:

Our selection process ensures a comprehensive assessment of each applicant's skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

• Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (500-word count). Please provide evidence of your Experience of the following:
  • Functional appreciation of business analysis methodologies such as Agile.
  • The use of analysis and modelling techniques and tools.

Should a large number of applications be received, an initial sift may be conducted using the lead element: Functional appreciation of business analysis methodologies such as Agile. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.

Please note: the sift will be completed on a rolling basis whilst the campaign is still live, so you may receive your sift scores before the advert closing date.

The sift will take place week commencing 09/03/2026

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

• Behaviours:
  • Changing and Improving
  • Working Together
  • Communicating and Influencing
    
    
• Experience:
  • Possesses a functional appreciation of business analysis methodologies such as Agile
    
    
• Technical:
  • Business analysis. Level: practitioner
  • Agile working. Level: practitioner

The technical elements of this role will be assessed against the following framework: Business analyst - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk)

The interviews will take place week commencing 30/3/2026

This interview will be conducted in person at our Southampton office (Spring Place, 105 Commercial Road, Southampton, SO15 1EG). Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site (opens in a new window).

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

Feedback on your application can only be provided if you attend an interview or assessment.

We will also hold a 12 month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.

During your application, you should indicate which location(s) you wish to be considered for and, if successful, you will be placed on an individual list of candidates for each location. Candidates will be held on that list and drawn from it in merit order. We advise you to carefully consider which locations you wish to be considered for. If you decline an offer for a location you have expressed a preference in or have expressed an interest in more than one location and accept an offer, you will be withdrawn from any lists you may be held on. We may also offer candidates a location that they have not expressed a preference for where we have the requirement to do so but this will again be done on the basis of your place in the overall merit order and, in this event, you will not be removed from the list if you decline.

Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements).

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : We Are Station
• Email : mcga@wearestation.net

Recruitment team

• Email : mcga@wearestation.net

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grs@cabinetoffice.gov.uk
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Attachments

DDaT SEO Senior Business Analyst - Role Profile - Final (2) Opens in new window (docx, 64kB)