Senior Business Analyst

Job summary

The UKHSA Digital and Data Directorate provides strategic leadership and oversight for developing and managing a common and bespoke suite of performant, modern, secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally.

Based within the Digital and Data Directorate, the Data Product Development Division (DPD) have responsibility for providing strategic and operational oversight of the development of data products such as dashboards and platforms for use within the UKHSA and externally ensuring that data are made available to improve health security outcomes.

This includes internal products and external products such as Local Authority Data Access Platform (LADAP) and the Power Bi Centre of Excellence. Our flagship product is the UKHSA data dashboard, which builds on the influential COVID-19 dashboard, and presents data on COVID-19, Other Respiratory viruses, Outbreaks, Syndromic Surveillance, Antimicrobial resistance, Weather and Climate Risks, as well as a range of other Health topics and pathogens. As a Business Analyst in DPD you will work in an agile environment with colleagues in our product, user-centred design and data teams, work closely with key stakeholders, identifying and elaborating user and business needs to enable effective development of dashboarding capabilities to meet both internal and external needs.

Job description

As a Senior Business Analyst in Data Product Development, you will identify, understand and explain business and user requirements for the UKHSA data dashboard, and internal dashboarding capabilities where appropriate. You will gather and document requirements for new datasets and features to be included on the UKHSA data dashboard, and for internal dashboards where appropriate.

You will translate business problems and user needs into a set of detailed requirements to deliver value and outcomes. This will mean working closely with internal and external stakeholders to understand their business processes, architecture, structures and needs. This role involves working on complex projects, managing stakeholder relationships, working independently and having a good understanding of the work area.

The post holder will be an experienced business analyst and will play a key role in the identification, analysis, and delivery of requirements for Data Product Development whilst working in an Agile way. The Senior Business Analyst works closely with stakeholders and aligned professions including Product Management, User Centred Design, Project Management, and Data Analysis. Your role within this team will be to:

• Identify, investigate, analyse and use excellent communication skills to explain complex business problems and opportunities, analyse business goals, objectives, functions and processes, using relevant information and data to support the definition of requirements for developing dash capability.
• Conduct options analysis, assess feasibility and operational impact of options that will align with Data Product Development objectives.
• Ensure that potential business benefits are quantified, managed and realised. Contribute to business case development, helping to ensure proposed solutions meet business and user needs
• To lead on modelling of business processes, systems, and data at varying level of complexity, and be able to understand the effect of potential changes and how business processes, systems, structures, data and roles and responsibilities interact with one another.
• You will identify opportunities to improve business performance where appropriate, and lead the analysis, identification, design, prioritisation and implementation of process and business changes to improve business operations and services from analysis to implementation.
• To lead on the application of business analysis and evaluation skills to support the design, execution and assessment of business process tests and usability evaluations.
• Build capability in methods and tools and ensure these are adopted consistently.
• Identify, analyse, challenge and validate business and user requirements for the UKHSA data dashboard, as well as internal dashboards where appropriate; You will document, co-ordinate and review the prioritisation of requirements; use appropriate requirements management life cycle methods to complete tasks and outputs.
• Develop strong stakeholder relationships and networks within UKHSA, and identify, analyse, manage and monitor relationships with and between internal and external stakeholders; clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user and business needs.
• You will develop and maintain the Features Catalogue for the UKHSA Data dashboard, ensuring that new requirements that have been identified, validated with users, and taken to build are accounted for.
• Testing: you will support testing using relevant tools and techniques; identifying business scenarios and develop acceptance criteria to ensure requirements can be traced to develop functionality; review prototypes, test plans and test outcome reporting
• Work in an Agile way, identifying and comparing the best processes or delivery methods to use, including measuring and evaluating outcomes. You will help the team to decide the best approach, to manage and visualise outcomes; prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.

This list is not exhaustive.

Person specification

Essential criteria

• Educated to bachelor’s degree level in relevant subject, for example, business information systems, business management, computing and systems development and computer science, or BCS International Diploma in Business Analysis, or equivalent experience working in the field of business analysis.
• Proven experience as a Business Analyst.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Proficiency in business analysis tools and techniques, in particular process modelling and technical requirements elicitation.
• Experience of Agile working.
• Experience of Business modelling.
• Experience of Business process improvement.
• Experience of requirements definition and management.
• Experience of testing: ensuring that requirements have been fully met by using appropriate tools and techniques to verify that a product or service works.
• Commitment to continuous learning and professional development.

Desirable criteria:

• Experience of working as a Technical Business Analyst
• Experience of working in Data Product Development
• Experience of Systems analysis. You can identify and analyse IT system capabilities. You can develop models and system requirements for bespoke IT systems or software packages, with minimal supervision.
• Methods and tools. You can select and use the most appropriate tools and techniques to support the planning, analysis, development, testing, implementation and improvement of systems and services

Benefits

Alongside your salary of £56,185, UK Health Security Agency contributes £16,276 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We pride ourselves as being an employer of choice, promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA's ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours, Experience and Technical skills.

Stage 1: Application & Sift

Success profilesSuccess Profiles - GOV.UK

You will be required to complete an application form. You will be assessed on the listed 11 essential criteria, and this will be in the form of a:

• Application form (‘Employer/ Activity history’ section on the application)
• 750 word supporting statement.

This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.

You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.

Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750 words.

Longlisting:
In the event of a large number of applications we will longlist into 3 piles of:

• Meets all essential criteria
• Meets some essential criteria
• Meets no essential criteria

If used, the pile(s) that meets all essential criteria will proceed to shortlisting.

Shortlisting:

In the event of a large number of applications we may conduct an initial sift, on the lead criteria of:

• Proficiency in business analysis tools and techniques, in particular process modelling and technical requirements elicitation
• Proven experience as a Business Analyst.
• Excellent communication and stakeholder management skills.

Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates.

If you are successful at this stage, you will progress to interview & assessment.

Feedback will not be provided at this stage.

Stage 2: Interview

Success profilesSuccess Profiles - GOV.UK

You will be invited to a single remoteinterview.

Behaviours & Technical skills will be tested at interview in the form of questions.

As part of the interview process for the Senior Business Analyst role in Data Product Development you will be invited to prepare and deliver a 5 minute presentation. This will be based on a fictitious scenario, and your approach to requirements gathering, from elicitation through to delivery. The Data Product Development team within the UK Health Security Agency (UKHSA) plays a fundamental role in responding to public health threats and protecting the health of the UK population. Please note, more information about the presentation will be shared with candidates invited to interview

The Behaviours tested during the interview stage will be:

• Lead Behaviour - Changing and Improving
• Seeing the Big Picture
• Communication and Influencing
• Managing a Quality Service
• Delivering at Pace

Interviews dates are to be confirmed.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Eligibility Criteria

External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).

Security Clearance Level Requirement

Successful candidates must pass a standard disclosure and barring security check before they can be appointed.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Baseline Personnel Security Standard.

Salary Information

If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms. Please be aware that the salary is based on the office location.

Grade 7

• £56,185- £66,581 (National)
• £58,340- £68,574 (Outer London)
• £60,494- £70,566 (Inner London)

Future location

UKHSA is investing in a new state-of-the-art National Biosecurity Centre in Harlow, Essex, which will eventually bring together teams currently based at Canary Wharf, Colindale and Porton Down. For more details, please see: Huge biosecurity centre investment to boost pandemic protection - GOV.UK.

The new facilities will start becoming operational in the mid-2030s, with full completion by 2038. Staff will move in phases as facilities become available. If you're appointed to a role currently based at Canary Wharf, Colindale or Porton Down, please note that we'll continue investing in these sites for the next decade. As we get closer to the transition, we'll provide full information about relocation support available to staff.

Reasonable Adjustments

The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.

You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/

International Police check

If you have spent more than 6 months abroad over the last 3 years you may need an International Police Check. This would not necessarily have to be in a single block, and it could be time accrued over that period.

Internal Fraud check

If successful for this role as one aspect of pre-employment screening, applicant’s personal details – name, national insurance number and date of birth - will be checked against the Cabinet Office Internal Fraud Hub and anyone included on the database will be refused employment unless they can show exceptional circumstances. Currently this is only for External candidates to the Civil Service.

Careers website

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : John Inglis
• Email : john.inglis@ukhsa.gov.uk

Recruitment team

• Email : recruitment@ukhsa.gov.uk

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the UKHSA Complaints team via email at: Complaints@ukhsa.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Visit the Civil Service Commission website for further information: https://civilservicecommission.independent.gov.uk