
Senior Business Analyst
Job summary
As a senior business analyst, you will play a pivotal role within the scrum team working on the Replacing CMS Programme. Your collaboration with User Cantered Design and Accessibility colleagues will be crucial to ensure that all products and services are developed with the end users' needs at the forefront. This approach will guarantee that our solutions are not only fit for purpose but also highly effective.
Your day-to-day work will involve investigating business needs and recommending improvements that align with both user requirements and broader organisational goals. You will play a key part in defining problems clearly and ensuring that strategic decisions are informed by both business outcomes and user needs.
Building and maintaining strong stakeholder relationships will be key to your role, enabling you to elicit, analyse, and validate business requirements in a way that’s both effective and tailored to the context, with thorough traceability and documentation.
You will collaborate closely with multidisciplinary teams, embedding the value of Business Analysis throughout the delivery process. You will also lead large areas of Business Analysis activity, taking ownership of complex challenges and driving them to resolution.
Your work will include creating acceptance criteria - often using Behavioural Driven Development - to ensure new services are thoroughly tested. You will model processes using established techniques, understanding their purpose and impact.
You will actively contribute to and collaborate within the Business Analysis Community of Practice, where your support, coaching, mentoring, and knowledge sharing will continuously enhance the capabilities of your colleagues.
Moreover, your commitment to your own professional development will be essential. By leveraging both formal and informal resources, you will ensure that your skills remain relevant and up-to-date, aligning with the future demands of the skillset required.
The Crown Prosecution Service is based in England and Wales. If you’re applying for this role and live in Scotland or Northern Ireland, you must let us know when accepting this offer as you need permission to work from your home address if hybrid working is part of your role. There’s no guarantee that we will grant this approval.
You must be aged 16 before starting in this role. The start date is expected to be 8-12 weeks after the application deadline. Candidates are expected to commence employment as soon as possible following the expiry of their notice period. Requests for significantly later start dates may not be accommodated.
Job description
Your roles and responsibilities:
- Seek out and tackle issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders.
- Responsible for elicitation & documentation of requirements. Facilitates setting of business priorities for change initiatives. Manages and implements requests for changes to baseline requirements.
- Investigates, documents and analyses current business processes. Identifies alternatives, assesses feasibility and recommends new approaches.
- Assesses the potential benefit to the organisation of specific technologies, products, methods and techniques. Investigates these in detail, recognising further avenues of research.
- Identifies the strategic implications of future business changes. Applies appropriate modelling and analysis tools, methods and standards in an intelligent and effective way.
A copy of the full job description is attached.
Person specification
To be eligible to apply, you need to:
- Qualification – Accredited Agile Business Analysis or Business Analysis
- Experience – Capturing and defining business needs, user needs and requirements management
- Technical skills – Business Modelling
It is desirable that you have the below experience but this is not required to apply:
- Agile methodology
- Working with user centred design principles
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Making Effective Decisions
- Changing and Improving
Benefits
Alongside your salary of £43,800, Crown Prosecution Service contributes £12,688 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Join the Crown Prosecution Service and find your purpose.
The Crown Prosecution Service is passionate about ensuring that we're a top performing organisation and a great place to work. We're a committed equal opportunities employer, creating a culture where you can bring your whole self to work, and individuality is truly appreciated.
This culture of inclusion is underpinned by our staff networks covering disability, faith and belief, LGBTQI+, race, social mobility alongside our mental health first aiders programme and wellbeing sessions.
The Crown Prosecution Service commits to offer its employees the following experience.
- You can do impactful, purposeful work that’s making a difference to your local communities.
- You are able to learn and grow, with access to the right opportunities and resources.
- We care about your wellbeing.
- We want you to feel valued, trusted and included.
We also offer the following range of benefits:
- Civil Service contributory pension of up to 28.9%
- 25 days’ leave, increasing to 30 days after 5 years
- £350 each year to spend on personal development
- lawyer training programme for all new prosecutors
- an extra privilege day to mark the King's birthday
- competitive maternity, paternity and parental leave
- flexible working including flexitime, and a family friendly approach to work
- Cycle2Work scheme, employee savings.
Diversity at the Crown Prosecution Service is about inclusion, embracing differences and ensuring our workforce truly reflects the communities we serve. We want you to feel that you belong and can thrive, whatever your background, identity or culture. As a Disability Confident employer, we're happy to support requests for reasonable adjustments and improve your recruitment experience. If you'd like any reasonable adjustments made to our recruitment process, let us know within your application or contact benjamin.ross-russell@cps.gov.uk
We want to ensure our employees can thrive at work and home and offer a range of support to achieve a balance. This includes flexibility of working hours, flexibility to support caring responsibilities and a flexible approach to deployment. We offer a hybrid working policy. You must spend at least 40% of your contracted hours over a four-week period at court, in an office or another official workplace depending on business need and the kind of work you're doing.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.Recruitment Process
The recruitment process consists of an online application and interview. These are expected to take place on 11 August 2026.
Your interview takes place online through Microsoft Teams. A member of our recruitment team will be in touch with guidance. If you have any queries about this, contact benjamin.ross-russell@cps.gov.uk
You should keep this date free or notify us if you're not available. We'll make every effort to accommodate your date preferences but we can't guarantee it.
Behaviours
You are also asked to complete a statement of no more than 250 words for each behaviour setting out how you consider your personal skills, qualities and experience match the specified behaviours and requirements.
- Communicating & influencing - LEAD BEHAVIOUR
- Working together
- Making effective decisions
- Changing & improving
In addition, you need to demonstrate the following BA skills, from the DDAT framework, which are required for this role, which are:
- Stakeholder relationship management - Communicating & influencing
- User experience analysis - Working together
- Context problem option analysis - Making effective decisions
- Defining and managing business needs, user needs and requirements - Changing & improving
You also need to demonstrate the Crown Prosecution Service or Civil Service values.
The panel has the right to assess the lead behaviour ‘Communicating & Influencing’ first. If the standard on this behaviour isn’t met, the other behaviours won’t be considered and your application won’t progress. The panel also has the right to raise the minimum standard pass mark. The panel may also refer to the lead behaviour at the interview stage to determine merit order.
Interview
We use behaviours to help us understand your experience, to see if you're a good fit for the role. You are assessed against SEO in the Civil Service success profiles behaviours framework. We are assessing 3 behaviours at interview stage:
- Communicating & influencing
- Working together
- Making effective decisions
- Changing & improving
Essential Experience/Technical Skills will be assessed at interview.
We understand interviews can be stressful, and we want to ensure you are able to best represent your skills, so the interview questions will be provided in advance, five working days prior to your interview.
CV
You’re not required to upload your CV. However, when submitting your application there is a ‘CV section’. You are required to provide information about your employment and/or academic history for the past three years, skills, and qualification details. The CV section will be assessed.
It’s your responsibility to provide the specified information in the requested format to ensure that you're considered for the post.
If you're unable to cover three years through employment or academic history, you must provide a character reference for clearance purposes.
Strengths
Strengths are tested at interview stage - the strengths tested are not shared before the interview.
Other
This is a full-time post. We do consider requests for flexible, part-time working and job share, always considering the operational needs of the department.
Please note that the CPS is unable to offer visa sponsorship. Therefore, if you require visa sponsorship to work in the UK, you will not meet the eligibility criteria for this role.
Clearance
If successful, you are required to secure a Disclosure and Barring Service check, for which you must have a current valid UK address.
If successfully appointed, we ask you to complete a character enquiry form and nationality and immigration questionnaire
If you're a Crown Prosecution Service member of staff, you won’t need to do a Disclosure and Barring Service check as you already hold this clearance.
The job you’re applying for is covered by Article 3(a) of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, consequently Section 4(2) of that Act doesn’t apply.You’re required to disclose all previous convictions and cautions including spent convictions. Failing to make a full declaration will result in withdrawing your offer of employment if our checks reveal convictions that haven’t been disclosed.
Reserve list
If you're recommended by the selection panel but not appointed to the current vacancy, you’re put on a reserve list for 12 months. You may be offered another Senior Business Analyst post in Digital Information Directorate if a vacancy comes up during this period. We may also approach candidates on the waiting list to fill other roles that require similar knowledge and experience.
Feedback
We only provide feedback if you attend an interview or assessment.
Fraud check
The Crown Prosecution Service provides a Fair Processing Notice to all new applicants after they’ve been successful at interview. These candidates are informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance number and date of birth – are checked against the Internal Fraud Database. We won't employ anyone included on the database unless they can demonstrate exceptional circumstances.
The Strategic Resourcing team in the Crown Prosecution Service will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the Internal Fraud Database.
Civil Service Commission
If you’re dissatisfied with the recruitment process and wish to make a complaint, please contact Strategic.Resourcing@cps.gov.uk with your concerns.
If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commission complaints page Recruitment Complaints - Civil Service Commission
Civil Service Commission Recruitment Principles can be found at: https://civilservicecommission.independent.gov.uk/recruitment/
Details of the Civil Service Nationality Rules are located at: https://www.gov.uk/government/publications/nationality-rules
Candidates are subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website at https://www.gov.uk/browse/visas-immigration/work-visas
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicants
Job contact :
- Name : Ben Ross Russell
- Email : benjamin.ross-russell@cps.gov.uk
Recruitment team
- Email : strategic.resourcing@cps.gov.uk
Attachments
CPS Terms and Conditions 2025 Opens in new window (docx, 258kB)NEW CPS Personal Statement Guidance 2023 Opens in new window (docx, 269kB)B3 - Senior Business Analyst Opens in new window (doc, 106kB)Salary range
- £43,800 - £51,470 per year