Senior Business Analyst (Ref: 13433)

HM Courts and Tribunals Service

Hybrid

Expires: Expiring in less than 3 weeks

Full time

Job summary

This role is based Nationally.

Job description

HM Courts and Tribunals Service

Directorate: Digital Technology Services (DTS)

Pay Band: SEO

Job Title: 2 x Senior Business Analyst

Location: London / National

Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability).

Term: Permanent

Interview: Video conference via Teams

Important salary details:

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

Existing Civil Servants applying on promotion, will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).

GDD:

Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks. Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is within the Product and Delivery Job Family and is a Business Analyst role at Business Analyst level.

Reserve List:

HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points, can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list.

Introduction:

These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.

HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.

DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues.

Please follow the link below for further information about HMCTS. www.gov.uk/government/organisations/hm-courts-and-tribunals-service

Background

The Decommissioning and Legacy Risk Mitigation (DLRM) Programme is part of the Government’s Major Projects and Programmes portfolio and has been established to mitigate the risks presented by HMCTS’ legacy technology. The programme sits within HMCTS’ Digital and Technology Services directorate and works across HMCTS, MoJ and Cabinet Office to deliver its primary aim of decommissioning HMCTS applications without undue risk.

The scale of ambition for the DLRM programme is significant. There are around 300 bespoke applications in use across HMCTS. The programme’s aim is to ensure these applications are able to support HMCTS operations as well as decommissioning those that are no longer needed. As such, the DLRM Programme brings together multiple inter-related workstreams focussed on reducing our technical, cyber and data debt. The work covers a number of Digital, Data and Technology disciplines as well as commercial, financial and programme and project delivery skills and has a blended team of permanent and contingent people from a variety of backgrounds. Having secured funding for this ambitious programme, we are now at an exciting stage of our journey and are looking for enthusiastic and committed people to join one of the most ambitious technology programmes across government.

Job Description:

As a Senior Business Analyst your core purpose will be to undertake the business analysis activity required to effectively support the decommissioning of HMCTS Legacy systems within the Decommissioning and Legacy Risk Mitigation (DLRM) Programme, for all workstreams. These are mostly aligned to Crime, Civil Family & Tribunals, as well as key BA activities in other workstreams - notably Opal (the replacement of the Libra Green on Black application).

The successful candidate will be responsible for the delivery of business analysis objectives identified within the overall project plan for DLRM, including gathering business requirements, stakeholder management, management of related risks/issues/dependencies and to support understanding of data management requirements of decommissioning from a business perspective. You will be experienced in using a variety of BA tools and techniques dependent on the stakeholder and scenario. You will be given the opportunity to continue to grow your BA capabilities, as well as managing relationships with senior stakeholders, as you progress to becoming a leading figure within the BA community.

Key Responsibilities:

Establish the scope, goals and objectives of the project with the Lead Business Analyst and wider senior management and determine what business analysis is needed to achieve the scope, goals and objective
Understand the landscape of the project such as the sponsor/s of the project and the stakeholders / SME that are to be engaged, and the key milestones and timelines for delivery
Generate plans for the delivery of business analysis for a project to inform higher level plans and to set expectations for managers and stakeholders
Lead the engagement and facilitation of workshops and meetings with stakeholders and SMEs to understand their needs and requirements to impact effective and efficient change
Manage the delivery of outputs for business analysis for a project including risks and issues that will impact business analysis, and the wider project deliver, as well as identifying any dependencies and constraints that may impact the end product delivery
Support business analysis activities required throughout the project lifecycle including procurement, design, build, test and deployment
Ensure business processes and policy objectives are understood and addressed appropriately by product teams
Support business and technology change within your area as well as delivery of products and services
Lead on the ways of working for the definition of precise problems for investigation
Work in collaboration with user researchers, service designers and technical architects to develop relevant analysis of problem areas, and work with the Lead BA and the Business Analysis Community to feed this in to strategic, and strategic decisions.
Define success metrics and mechanisms for monitoring data through the life cycles of services
Compare the best processes or delivery methods to use, including measuring and evaluating outcomes
Contribute to the production and continued refinement of business cases through the life cycles of products and services ensuring the incorporation of proportionately robust and good quality evidence

Skills and Experience:

Will know how to develop the analysis and collection of information to create recommendations for service improvements.
Previous experience of working across senior technical and business stakeholders ensuring the understanding of requirements and ability to communicate modelling results clearly.
Experience analysing large amounts of complex information and can use it to produce solutions.
Knows how to work according to test plans to design, interpret and execute them.
Requirement elicitation and management experience
Ability to refine and model as is and to be processes
Facilitation skills with the ability to find common ground between the technical and non-technical.
Excellent stakeholder engagement skills
Experience of problem solving and working with others to deliver at pace.
Can make decisions within agreed parameters.
Good communication skills.

Essential Criteria:

Detailed knowledge of HMCTS (especially the digital environment) or similar organisation
In-depth understanding and extensive experience of applying business analysis principles and tools
Proactive and consistently improving based on business analysis best practice
Experience of working with product managers, user researchers and service designers on government service development teams
Expert at gathering evidence and information from a range of sources using industry standard and bespoke methods
Ability to identify and contribute to the management of risks, issues, assumptions and dependencies across service areas
An understanding of agile approaches and experience of working in agile teams
Modelling complex situations across more than one business function or programme

Desirable Criteria:

Experience of decommissioning systems
Experience of data migration projects

Application process:

The following areas of Success Profile Framework will be used to assess and score your application during the sift, and interview.

Experience – As demonstrated in your application form.
Technical – As demonstrated at interview. During the interview, you will be assessed against the Government Digital and Data (GDD) Capability Framework.
Capability Skill 1 - Business Process Improvement
Capability Skill 2 - Context, problem and option analysis
Capability Skill 3 - Defining and managing business needs, user needs and requirements
Capability Skill 4 – Stakeholder relationship management
Strengths – The interview will involve a discussion around 2 strengths.
Behaviours – You will be required to provide evidence of the following key behaviours at SEO Level
Changing & Improving
Making Effective Decisions

Reserve List:

Person specification

Please refer to Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

Business Process Improvement
Context, problem and option analysis
Defining and managing business needs, user needs and requirements
Stakeholder relationship management

Benefits

Alongside your salary of £42,914, HM Courts and Tribunals Service contributes £12,432 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone : 0345 241 5359

Recruitment team

Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://jobs.justice.gov.uk/careers/JobDetail/13433?entityId=13433