Senior Business Analyst (Ref: 21446)

Job summary

This position is based nationally.

Job description

Senior Business Analyst

Location: National*

Closing Date: 11th September 2026

Interviews: Week Commencing the 14th of September

Grade: Grade 7 (MoJ candidates who are on a specialist grade will be able to retain this grade on lateral transfer)

Salary**: London: £63,343 – £70,725 (May Include an allowance of £332) National: £58,511 – £65,329

Working pattern: Full-time, part-time, flexible working*

*Minimum 28-30 hours over 4 days

Contract Type: Permanent

Number of vacancies: 20

Vacancy number: 21446

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

Multiple vacancies are available across Justice Digital, Data & Science. Candidates who are not successful at the advertised grade may be offered an opportunity at SEO grade, subject to suitability and vacancy availability.

The Role

Please note this role requires you to pass Security Checkclearance. Please click on the link for details. Applicants must normally have been resident in the UK for at least the past five years to be eligible for SC clearance.

We’re recruiting for Senior Business Analysts here at Justice Digital, Data and Science to be part of our warm and collaborative Probation Digital, Prisons Digital, Digital Infrastructure and Security Operations and the Legal Aid Agency Digital.

This role aligns against Senior Business Analyst from the Government Digital and Data Framework

At JDDS, we're looking for exceptional Senior Business Analysts to help solve some of the most complex and meaningful challenges in government.

Our Business Analysts work at the heart of multidisciplinary teams, bringing together user needs, business priorities, operational realities, policy objectives and technology opportunities to create services that improve outcomes for millions of people across the justice system.

You might be leading discovery work on a critical service transformation, shaping strategic investment decisions, helping teams navigate ambiguity, or coaching others to grow their business analysis capability. Every day is different, but the common thread is helping key stakeholders understand problems, identify opportunities, make evidence-based decisions and deliver meaningful change. This reflects the role's emphasis on leading complex projects, understanding strategic contexts and developing others.

We're looking for experienced Senior Business Analysts who can demonstrate proficiency across most skills described within the Government Digital and Data capability framework and can operate confidently across complex business, service and delivery environments.

You will have experience of developing best practice, mentoring others to develop knowledge, confidence and skills, as well as actively contributing to community of practice activities.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities:

• Determine and agree the business analysis approach within multidisciplinary teams, adapting it to the team’s delivery methodology. Define and agree the scope of analysis activity, negotiate delivery priorities with colleagues and stakeholders, and communicate the value of iterative delivery and realising benefits early.

• Lead the approach to understanding complex problems and opportunities, their context and root causes. Set goals for analysis work that align with organisational strategy, lead the development and evaluation of multiple options, and advocate for evidence-based recommendations to gain stakeholder support.

• Champion the value of business analysis across services, the wider business area and the Business Analysis community, promoting consistent practice and shared learning.

• Own and build trusted relationships with stakeholders at all levels, influencing decisions, resolving issues and developing shared understanding.

• Work across organisational boundaries to align analysis and delivery activity with wider strategic objectives.

• Lead the elicitation, analysis, validation and prioritisation of complex business and user needs, negotiating and resolving conflicts. Define and assure appropriate artefacts, including problem statements, epics, features, user stories, acceptance criteria and non-functional requirements—and ensure needs remain traceable to strategic objectives and intended outcomes.

• Guide the selection and consistent use of appropriate business modelling techniques. Lead the creation of models and artefacts representing complex services, problem spaces, business domains, processes, information, system interactions and end-to-end journeys, using modelling outcomes to support strategic decision-making.

• Lead the analysis and evaluation of business processes to define business performance problems and opportunities, including required activities to design, implement, test and assess process improvements.

• Lead analysis of functionality that services and systems currently deliver or need to deliver. Create, and support others to create, system and data models and documentation; assess the effects of proposed changes; and work with multidisciplinary teams to identify gaps in functionality and user experience.

• Advise on the analysis, prioritisation and validation of user experience needs. Recommend appropriate techniques and communicate how user experience needs affect the design of systems and services.

• Recommend the value of testing and advise teams on relevant tools and techniques to ensure test validity. Advise on business scenarios and acceptance criteria, review prototypes, test plans and test outcome reporting to provide assurance that changes meet agreed business and user needs.

• Contribute to the definition of success measures and support the monitoring of outcomes, performance and benefits throughout the service lifecycle.

• Assess how proposed services and changes fit within the existing business and operational context, identifying the business changes and transition activities needed to support successful implementation.

• Mentor other Business Analysts, contribute to the development of business analysis best practice and manage community-of-practice activities within the business area. Undertake functional or line-management responsibilities and contribute to recruitment, performance assessment and professional development.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

Technical Criteria

• Adapting to Delivery methodologies:

You can determine the business analysis approach within your team’s delivery methodology, define and agree the scope of analysis activity, negotiate delivery priorities and communicate the value of iterative delivery and realising benefits early.

• Context, problem and option analysis:

You can lead the approach to understanding complex problems, their context and root causes. You can set goals aligned with organisational strategy, lead the development and evaluation of multiple options, and advocate for evidence-based recommendations to gain stakeholder support.

• Business modelling:

You can guide the selection and consistent use of appropriate business modelling techniques, create models representing complex or large-scale situations and use modelling outcomes to support strategic decision-making.

• Business process improvement:

You can lead process analysis and evaluation to identify business performance problems and opportunities, and support the design, testing, implementation and assessment of process improvements.

• Defining and managing business needs, user needs and requirements:

You can lead the elicitation, analysis, validation and prioritisation of complex business and user needs, negotiate and resolve conflicts, assure appropriate requirements artefacts and ensure needs remain traceable to strategic objectives and intended outcomes.

• Digital and data systems analysis:

You can lead the analysis of existing and required system functionality, create and support others to create system and data models, assess the effects of proposed changes and identify gaps in functionality and user experience.

• Stakeholder relationship management:

You can build long-term strategic relationships, influence stakeholders, resolve issues and work with multidisciplinary teams to develop shared understanding and effective stakeholder communication.

Experience Criteria

• Previous experience as a Business Analyst:

Experience delivering large-scale digital or technology-enabled change within complex organisations, navigating multiple policies, processes and stakeholder requirements to achieve successful outcomes.

• Identifying capability and development needs in yourself and others:

Creating a safe space and opportunities for your Business Analysts to develop through various approaches, including mentoring or coaching and contributing to the development of business analysis

• Leading business analysis in complex environment:

Working with ambiguity, incomplete evidence, conflicting needs and complex organisational constraints

• Working with a range of stakeholders beyond own team, organisational or service boundaries:

Ensure that everyone is aligned and working to a common goal, using experience in communicating and influencing to manage conflicts and challenging situations.

Willingness to be assessed against the requirements for SC clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from London: £63,343 – £70,725 & National: £58,511 – £65,329

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.
• Candidates may also be eligible for a non‑pensionable Government Digital & Data Allowance of up to £332 per year (London) This is a temporary allowance, reviewed annually and may be retained, amended, or withdrawn.

The final offer will reflect the skills and experience you demonstrate during the assessment process.

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience and Technical skills during the assessment process.

We assess experience and technical skills throughout the process. To help candidates provide focused evidence, different skills are assessed at different stages

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV. Your CV will be assessed against
• A Personal Statement. Your Personal Statement specifically addresses the following criteria

What to include in your CV

A name-blind CV of no more than two A4 pages should provide a clear, chronological employment history, highlighting the responsibilities, achievements, impact, and leadership experience gained in each role.

What to include in your Personal Statement

A personal statement of no more than two A4 pages should demonstrate your relevant skills, experience, judgement, leadership, and business analysis capability through clear examples, highlighting your individual contribution and impact.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift to verify compliance with application requirements (Maximum two page CV, Maximum two page Personal Statement) and your evidence of substantive Business Analysis experience will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Stage 2 - Interviews:

Successful candidates who meet the required standard will then be invited to a panel interview held via Microsoft Teams. At interview stage, you will be assessed against the following Success Profile elements – Experience & Technical skills

Technical Skills

• Business Process Improvement
• Defining and Managing Business and User Needs and Requirements
• Digital and Data Systems Analysis
• Stakeholder Relationship Management

Experience

• Experience of building own and others' BA capability
• Working with a range of stakeholders to achieve a common goal

As part of your interview, you will be asked to complete a scenario-based technical exercise and deliver a presentation based on the scenario that assesses your technical skills. The scenario is designed to assess business analysis capability and professional judgement at the Senior Business Analyst Level.

Candidates invited to interview will receive the core interview questions, technical exercise instructions and scenario at least five working days before their interview.

Full instructions about the interview and technical exercise will be provided only to candidates invited to interview.

The panel will ask follow-up questions that have not been shared in advance. These will clarify your evidence and explore your experience, personal contribution, professional judgement, reasoning and learning.

Appointments are made strictly in merit order. In the event that two or more candidates receive identical interview scores, the Stakeholder relationship management will be applied as the primary lead criterion to determine the final merit order.

Should you be unsuccessful in the role that you have applied for but demonstrate the capability for a role at a lower level, we reserve the right to discuss this opportunity with you and offer you the position without needing a further application.

A reserve list may be held for up to 12 months, from which further appointments may be made.

Use of Artificial Intelligence

Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Terms & Conditions

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk

Person specification

Please refer to attached Job Description

Benefits

Alongside your salary of £58,511, Ministry of Justice contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Experience and Technical skills during the assessment process.

We assess experience and technical skills throughout the process. To help candidates provide focused evidence, different skills are assessed at different stages

Stage 1 - Application and sift:

To apply for this position, you must submit the following as part of your application:

• A CV. Your CV will be assessed against
• A Personal Statement. Your Personal Statement specifically addresses the following criteria

What to include in your CV

A name-blind CV of no more than two A4 pages should provide a clear, chronological employment history, highlighting the responsibilities, achievements, impact, and leadership experience gained in each role.

What to include in your Personal Statement

A personal statement of no more than two A4 pages should demonstrate your relevant skills, experience, judgement, leadership, and business analysis capability through clear examples, highlighting your individual contribution and impact.

A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details.

Should we receive a high volume of applications, a pre-sift to verify compliance with application requirements (Maximum two page CV, Maximum two page Personal Statement) and your evidence of substantive Business Analysis experience will be conducted before the sift.

Please access the following link for guidance on how to apply - Application Guidance

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Recruitment team

• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitm…

https://www.jobtrain.co.uk/justicedigital/Job/JobDetail?JobId=1195

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